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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,697
Neutral
258
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,394)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user eryh1
Japan
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

It was very convenient. The templates were nice. It has alot of options to choose from.

Reason I chose this business:

Saw it on the internet

Date of experience: September 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ery,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user vanessad453
Viet Nam
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

This app is perfect for me to write a perfect job application

Service

Date of experience: September 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vanessa!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user scencariat
Illinois
2 reviews
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

Thanks for this wonderful help i am grateful for the templates makes my life easy

Date of experience: September 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user samahe1
Saudi Arabia
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

Good app for everyone how wants to make resume for new job or any place

Date of experience: September 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Samah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user camilac80
Colorado
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

Best help ever thank you so much i will def be using you guys again

Date of experience: September 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Camila,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user guadalupem267
California
1 review
0 helpful votes
  • Send Message
November 22nd, 2024
Verified purchase

Muy buena y muy fácil de utilizar la aplicación, tienen una herramienta sencilla para hacer el resumen

Reason I chose this business:

Para un nuevo empleo, me resultó bastante agradable la experiencia

Date of experience: November 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hola, Guadalupe:

Muchas gracias por dedicar tu tiempo a dejarnos una reseña. Nos alegra saber que has tenido una experiencia positiva con nuestros servicios de creación de CV.

En ResumeCoach, siempre nos esforzamos por brindar a nuestros clientes un servicio y una asistencia de la más alta calidad. Nos complace saber que nuestros esfuerzos están dando resultados y que hemos podido ayudarte a crear un currículum profesional y eficaz.

Si hay algo más que podamos hacer para ayudarte, no dudes en decírnoslo. Estamos siempre a tu disposición y agradecemos mucho tus comentarios.

Una vez más, gracias por tus amables palabras y por elegir ResumeCoach.

Atentamente, Sara

El equipo de ResumeCoach.com

Thumbnail of user nissaras
Thailand
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Very easy to create resume and many choice of template. Beautiful color easy to read and look clear.

Date of experience: September 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nissara,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user juanm1651
Spain
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Basically Served me right. Excelent desing, and its really helpfull for someone ho has never made a CV before

Date of experience: September 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Juan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user sud14
Switzerland
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

Very good……………………………….,………………………………………………………………………

Date of experience: September 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Su!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user alexisg521
Illinois
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

This is an awesome service. Very easy to use. I was able to upgrade my resume in a matter of minutes.

Date of experience: August 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alexis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user brandonp843
Tennessee
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

It was seamless for the most part. Even when I shut my laptop off and came back to the resume points and I was able to pick up where I left off, without interruption. I would say though that, it would be helpful if you didn't charge for the upgrade and/or it was a little cheaper. Perhaps a longer trial period. The Resume help was so beneficial that it would be terrible to lose it because of a price.

Reason I chose this business:

I did a search for Acting Resume help or AI resume help.

Date of experience: July 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brandon,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user mariol427
Florida
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Simple and easy to use! I was skeptical at first using this type of service, but WOW what a remarkable process, its very user friendly. I like how they have different templates to choose from and color options to make any resume your very own.

Date of experience: July 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mario,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user lateefahe
Texas
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

False advertisement. It stated that this was free but it actually charged me.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lateefah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user zabriab
Delaware
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Hi Noah,
Resume Coach was great to work with, easily understood and well organized. Its a 10 out of 10 for me! Very Recommended.

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zabria,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user latoyaw295
Louisiana
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

I enjoyed this app because it is user-friendly! I didn't have to make too many changes to the information after uploading it.

Date of experience: September 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user drelynnc
California
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Quick and easy to navigate resume coach. If you need a few suggestions you're looking in the right direction!

Date of experience: September 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Drelynn,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user mohamadalmadi
Iraq
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

Great experience, excellent services and competitive prices.

Date of experience: September 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohamed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user gj241
California
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

My experience was good, smooth easy to guide through and use site! This site gave my resume a full 360 over haul! I'm very happy and satisfied

Date of experience: August 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jessicaa1158
North Carolina
2 reviews
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Nest resume builder ever I was so unhappy when I had to rebuild my resume but this site has made it so easy, and AI is really helpful

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jessica,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user johnl7680
Colorado
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

I was unaware of the reoccurring charge for 29.99 and I need my money back. I used this service for 30 min if that.

I could not get thru to anyone.

Reason I chose this business:

I needed to make a resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: September 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Taylor

ResumeCoach.com Team

Thumbnail of user user9837
Cyprus
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Your AI isnt working properly in the objective area i tried it many times and it only gave my web browser a white screen

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Παναγιώτης,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Thumbnail of user sherryr621
New York
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Very good resource and official site for the project I had in the moment. I would recommend this to someone else for their project and a great experience.

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sherry,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user ashuntai
Indiana
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

Everything Was easy and simple and I had no problem completing my resume

Date of experience: September 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashunta,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user brandonr1054
California
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

Great! Let's go and continue the great service for everyone!

Date of experience: September 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brandon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user leaha272
Israel
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Super easy to create a resume! I only gave 4 stars because it automatically led me to pay 95 cents without me understanding that my resume had already been downloaded and I did not need to pay anything.

Reason I chose this business:

First Google hit.

Date of experience: July 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leah,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Kiara

ResumeCoach Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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