2024
Customer Choice

ResumeCoach

10,903 reviews

Overview

ResumeCoach has a rating of 4.4 stars from 10,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
345
value
63
quality
67
This company responds to reviews on average within 2 days
How would you rate ResumeCoach?
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Switzerland
1 review
0 helpful votes
Follow Kristian B.
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Little effort for a professional result
February 13, 2025

ResumeCoach makes it incredibly easy to create a professional resume in minutes. The interface is simple and user-friendly, allowing you to build a polished resume without hassle. The built-in AI suggestions help improve your content, ensuring your resume stands out. Highly recommend it to anyone looking for a quick and effective way to craft a great resume!

Date of experience: February 3, 2025
Customer Care Team R. ResumeCoach Rep
3 weeks ago

Hello Kristian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Review
February 12, 2025

The templates are great. The only thing I had an issue with was when you would go to download them as multipage and print, they would cut off sections that if able to change things a little more freely I may have been able to fix. Instead, I had to download Adobe and fix it because it downloads in PDF.

Date of experience: February 2, 2025
Customer Care Team R. ResumeCoach Rep
3 weeks ago

Hello Angela,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Misleading cost
March 2, 2025

Misleading advertising reflects that the resume is free, but after completion you have to pay via credit card. Even if the fee is low, it's not fair practice. I was disappointed to see that and am fairly skeptical that my data will be safe and not used for other purposes, including relentless advertising.
Resume building assistance was great.

Date of experience: February 20, 2025
Customer Care Team R. ResumeCoach Rep
4 days ago

Hi Heidi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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Easy to use
January 31, 2025

This resume template offers a clean, professional, and modern design that is both visually appealing and highly functional. Its well-structured layout ensures easy customization, allowing users to tailor it perfectly to their needs. A great choice for making a strong, lasting impression

Date of experience: January 21, 2025
Customer Care Team R. ResumeCoach Rep
1 month ago

Hello Ryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Japan
1 review
0 helpful votes
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Convenient but excellent
February 17, 2025

The format provided are enough to develop a professional resume for both career and study, and very easy to adjust. Sections and basic elements to choose from the resume editor system are also clear and useful which really helped me rapidly build an excellent resume.

Date of experience: February 4, 2025
Customer Care Team R. ResumeCoach Rep
2 weeks ago

Hello Peichen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Got what I needed.
March 2, 2025

I was helping my mother with her resume, which she hadn't updated in almost ten years. Using the AI features and templates was a great way to speed up the process and make her resume stand out. I ended up creating one for myself as well. After I finished, I decided to cancel my subscription. However, I was surprised to find that after paying around $2.50, I lost access to the site's features immediately upon cancellation. I wasn't expecting that, especially since the subscription was supposed to last longer if I didn't cancel. Despite that, it's a convenient site for quickly improving a resume or getting help with formatting.

Date of experience: February 20, 2025
Customer Care Team R. ResumeCoach Rep
4 days ago

Hello Justine,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Anne

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Very easy to use
February 21, 2025

I used resume coach to update my existing resume. It was very easy to use and easy to modify. I also liked that they gave you tips to make your resume stand out. Since using my updated resume from Resume Coach 4 days ago- I already have 4 interviews lined up!

Date of experience: February 11, 2025
Customer Care Team R. ResumeCoach Rep
2 weeks ago

Hello Melissa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Efficient platform
February 17, 2025

My friend recommended me to use the professional review option after creating my resume and it was the right choice! Now my resume is perfect. Highly recommended tool if you want to make sure everything is perfect!

Date of experience: February 7, 2025
Customer Care Team R. ResumeCoach Rep
2 weeks ago

Hello Christy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Shany R.
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I missed being able to move the borders in the template to better utilize the space I have - both in the contact details area and in the work experience area.
Also, I would have liked to be able to place the customized section in the left panel instead of the right main panel

Date of experience: February 12, 2025
Customer Care Team R. ResumeCoach Rep
2 weeks ago

Hello Shany,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Georgia
2 reviews
0 helpful votes
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Great template
March 3, 2025

Great template. Easy to use. It would great if there were templates more suitable for students. It would also be great if the resume can be dowloaded in an editable format like Microsoft Word as well as a PDF so changes can be made later if necessary.

Date of experience: February 21, 2025
Customer Care Team R. ResumeCoach Rep
3 days ago

Hello Grace,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team