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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Virginia
1 review
0 helpful votes
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Anthony's Resume
December 22, 2024

My experience was fine overall but it could've been better.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hey Anthony!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Leyre

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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I need resume right away the is false advertisement it tells you to get it free and than charge for it

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Kentrollis,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Leyre

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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It was ok
December 22, 2024

It was okit was okit was okit was okit was okit was okit was okit was okit was okit was okit was okit was ok

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Jonathan!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Leyre

ResumeCoach.com Team

California
1 review
0 helpful votes
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Saved me brain damage on designing a format from scratch. Thank you!

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Lara,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Amazon service
December 22, 2024

Easy to work with and fast. Would definitely recommend for someone not knowing where to start

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Lacy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Alabama
3 reviews
1 helpful vote
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Yes he is wonderful
December 22, 2024

Yes he is wonderful. Thank you Noah for your help and getting me the assistance I needed!

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Dear Roslana,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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There are limited customization options in the templates ie some pictures are locked in black and white and you can't move the sections around.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Lance,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Leyre

ResumeCoach.com Team

Viet Nam
1 review
0 helpful votes
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Easy to use, good suggestions, elegant templates and fonts to choose.

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Paul,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

TZ
1 review
0 helpful votes
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Simple to use with a very useful result, i love it...

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Daudi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great experience!
December 22, 2024

Great experience!
I was looking into adjusting my old resume & I came across ResumeCoach's templates.
Further more I created a new resume from Resume Coach & was stunned with how it came out. Definitely allows you to maximize on letting your future employer who you are & where you came from.

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Joshua,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Cameroon
1 review
0 helpful votes
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Satisfaction
December 22, 2024

Happily working with you guys and putting all my trust in you to secure me a job for my living, knowing fully well that RESUMECOACH is well equipped for this purpose, the fact that you keep in touch time and again is a reassurance that my application is in the the right hands. While waiting hopefully for a better tomorrow.

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Lema,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Netherlands
1 review
0 helpful votes
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I would have preferred Word Version to be included
December 22, 2024

I would have preferred Word Version to be included. PDF is very limiting

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hey Nene!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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Great features and user friendly
December 21, 2024

Great features and user friendly. I appreciated the suggestions.

Date of experience: December 11, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Erin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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The resume builder provides a user-friendly and efficient platform to create professional resumes. Its intuitive interface makes it easy to customize templates, and the step-by-step guidance helps users highlight their skills and experience effectively. The suggestions for wording and formatting are especially helpful for those looking to create a polished, impactful resume. However, additional industry-specific templates or more advanced customization options could further enhance the tool. Overall, it's a great resource for job seekers at any stage of their career.

Date of experience: December 11, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Mame,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Hong Kong
1 review
0 helpful votes
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Okokokokokokokokokkokokokokokokokokokokokokokokokokoko

Date of experience: December 11, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Wang,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Resume
December 21, 2024

I get my resume thank you, but i want to unsubscribe not to pay monthly

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Dear Tizita,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Sara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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December 21, 2024
Updated review

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Date of experience: December 11, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Colby,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team


It says free then charged me 3$ this is extremely bad...
December 21, 2024
Previous review

It says free then charged me 3$ this is extremely bad look on your business

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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Good
December 21, 2024

It's was good very simple, clean and easy to navigate. Would recommend anyone else looking to build a résumé.

Date of experience: December 11, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Clarence,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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Other resume builders with AI are free
December 21, 2024

Other resume builders with AI are free. I dont like how I have to pay for it. But i already put in all the effort and might as well not start over. So i paid the fee

Date of experience: December 11, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hi Macy!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Very quick and they made it really easy for me to list everything that I needed

Date of experience: December 11, 2024

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!