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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,693
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,395)

Rating

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Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user .25
Mongolia
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

Ok your application is very nice good job and
Good luck
Ok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luck

Date of experience: August 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user mikew2809
New York
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase
• Updated review

I liked the simplicity on resume builder. But the lack of editing features and continuous errors trying to save new work over the existing file was disappointing and frustrating.

Nice and polite. But I didn’t get the help I was hoping for when I emailed them about ‘editing’ features.

Reason I chose this business:

I checked few sites out. Decided RC’s price and features would suit my need to give my stake resume a fresh and current look!

Service

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mike,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Amy

ResumeCoach.com Team

Thank you for wondering guides and tips to building...
August 7th, 2024
Verified purchase
• Previous review

Thank you for wondering guides and tips to building a resume I can be proud to present that best represents my work history.

Date of experience: July 28, 2024

Thumbnail of user aslanl1
Kazakhstan
1 review
0 helpful votes
  • Send Message
January 4th, 2025
Verified purchase

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: December 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aslan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user rexdalee
Texas
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Thank you. I really appreciate this template and this will assist many people.

Date of experience: September 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user joel1789
Hong Kong
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

The Sections did not include Professional Qualification which is so common. I used Certification/Courses instead but there was no flexibility for me to edit the title and change the position. The produced CV is not in A4 layout in 2 pages but stretched too long.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joe,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user brooker257
Colorado
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

This was a great way to get my resume' revamped and out there. Thanks!

Reason I chose this business:

Affordable, quick and easy

Date of experience: September 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brooke,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user samanthak660
Illinois
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Super easy to use and straight forward! Saved me so much time making my own resume.

Date of experience: September 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Samantha,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user chaneym5
California
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

I am very impressed with how much of a seamless process this is. I have been meaning to update my resume for some time but struggled with reformatting it. Thanks for help making it so easy! Keep up the Great Work!

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chaney,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user dorish552
Texas
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Easy and gave good information to update my resume. Thank you

Date of experience: September 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doris,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user mangies
Kuwait
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

It was excellent. I recommend it to my friends coz it's very easy to make resume on it. Thanks a lot. Your very helpful.

Service

Date of experience: August 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mangie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user masoudg3
Netherlands
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

First resume should be free at least, i have problem with the color of the text and transparency

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Masoud,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Furthermore, we would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

We hope that you'll use ResumeCoach again for your professional growth and development.

Warm regards, Amy

ResumeCoach Team

Thumbnail of user tanyak274
Maine
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

I haven't needed a resume for 13 years, so when I did, the task seemed very daunting. Resume Coach and the AI really helped and I know it was a lot better than would I would have put out myself.

Reason I chose this business:

My son recommended it.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tanya,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user alanc1293
Texas
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Well done, easy to use. Good experience. However I do wish one could be done free to see how well everything works then pay to make changes at an alter time if needed.

Date of experience: August 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alan,

Thank you so much for taking the time to leave us 5 stars!

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user mayokuno
Netherlands
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Nothing really spectacular am surprised my account was debited for cancelled subscription.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mayokun,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user anastasias148
Greece
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Great payment was successful helps me rebuild my cv in great standards

Date of experience: September 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anastasia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user jenniferb5649
Florida
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Should have better templates and should be able to five more suggestions

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jennifer,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Tina

ResumeCoach.com Team

Thumbnail of user micheleg654
Michigan
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Thank you for making it easy. Re-writing my resume was such a mountain for me and the assist of AI was helpful to tighten up key info.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michele,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jenniferj2622
Texas
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

Its a decent site but pretty limited. You also have to be very detail oriented in that it will throw the examples in your experience or education areas if you dont watch carefully. I.e. The system used Louis Viton sales rep on my resume to show what they wanted in that section. I added my experience and when I went to download it, I noted that LV example was still in the experience section of my resume.

Reason I chose this business:

Was forwarded from another site

Date of experience: July 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jennifer,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Thumbnail of user wesleyh318
North Carolina
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

This is an invaluable service! This site allows you to build a very professional resume.

Date of experience: September 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wesley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user amikoo1
Japan
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

It was easy to work with and made my simple resume into a beautiful that I feel confident in sending to employers.

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amiko,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user annb2124
Florida
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Thanks! This was a great experience! The Template selections were great too as well as the extra help!

Date of experience: August 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ann,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user sarahn1369
Kentucky
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Efficiency is at work here it it took me no time to complete my resume and not as overwhelming as I thought it would prove to be. With prewritten suggestions for any professional position out there highly recommend.

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user christinal1173
California
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Excellent template! Easy to use, and very easy to understand!

Date of experience: September 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user user10073
Israel
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

תודה רבה. נוח מאוד לתפעול. מקצועי עם הכוונה ושימת לב לפרטים. מעריכה מאוד

Date of experience: December 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

שלום ליאת ע,

תודה רבה שנתת לנו 5 כוכבים! אנחנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנחנו שמחים שהצלחנו לעזור בחיפוש העבודה שלך.

תודה שוב על המילים הטובות שלך ועל שבחרת ב-Resumecoach. אנו מאחלים לך את כל הטוב בשאיפות הקריירה שלך!

בברכה, Sara

צוות ResumeCoach.com

Thumbnail of user kalebn8
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Don't advertise that your a free resume builder, when you end up charging customers $3 to download the resume. Be Honest and Fair when it comes to sales and ads for your company, not only for the customer's sake but to prove that your company stays true to their word and not lie to their customers like they just did.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kaleb,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Amy

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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