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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,694
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,396)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user stephanief1597
Tennessee
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Got the job done. Really wish it was more personalized. Some off the sections really needed to be in a different spot.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephanie,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user chackop2
Kuwait
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

Very good excellent templates good application easy to work

Date of experience: September 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chacko,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user whitneyw261
Ohio
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Very helpful. Easy and simple. Looks very professional. The set up is nice and the AI services are pretty neat.

Date of experience: August 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Whitney,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user veeramanip
Saudi Arabia
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

Excellent service, having lot option to easy way add the working experience.

Date of experience: September 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Veeramani,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user anhh30
Viet Nam
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

Great Service! I spend only 15 mins to complete my CV. Thank you so much!

Date of experience: September 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anh,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user michelles4757
Indiana
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I thought it was very easy to use. It walked me through step by step. And gave me very easy to follow instructions. I would recommend anyone to use coach resume.

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michelle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user user10052
Israel
1 review
0 helpful votes
  • Send Message
December 17th, 2024
Verified purchase

يسعدني أنا اكون على طاقم موظفيكم المحترم ومن ضمن الموارد البشريه الخاصه بمؤسستكم الموقره

Reason I chose this business:

كي اكون على طاقم موظفيكم المحترم ومن ضمن الموارد البشريه الخاصه بمؤسستكم الموقره

Date of experience: December 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

مرحبًا عبد ا،

نشكرك كثيرًا على منحنا 5 نجوم! يسعدنا أن نسمع أنك حصلت على تجربة إيجابية مع خدمات بناء السيرة الذاتية الخاصة بنا ويسعدنا أن نكون مفيدين في بحثك عن وظيفة.

شكرًا مرة أخرى على كلماتك الطيبة واختيارك لـ Resumecoach. نتمنى لك كل التوفيق في مساعيك المهنية!

مع أطيب التحيات، Taylor

فريق ResumeCoach.com

Thumbnail of user tya79
Florida
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Great job! I was really impressed by the speed and accuracy of your service thank you very much in advance.

Date of experience: August 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Thumbnail of user adamm1270
Colorado
2 reviews
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

There needs to be better AI and UX I found the program to be blocky and overall hard to use. Not much different from any other resume template builder

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Adam!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user paolap103
Massachusetts
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Awesome work very easy to use, too excited to use my resume and land a position.

Date of experience: October 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paola,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user user9872
Israel
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Its good i have fun when i was writing my details in this site.

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user adamm1860
Washington
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Helped me design my resume and cover letter in a great aesthetic that I never would have came up with on my own.

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adam,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user patricko1382
Mississippi
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

Good good good good good good good good good good good good good

Date of experience: December 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Patrick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user anushac4
Washington
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

I didnt expect payment at the end. I invested 3hours on my resume and when i try to download the document, i could not able to proceed further without payment. If payment is mandatory, it would be great to mention at the first step itself. Its really disappointing & the price is insane. Its not even mentioned subscription time.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Anusha,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user elizabethy904
Connecticut
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Doesn't convert to word doc! This is a scam. Call me now

Date of experience: September 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Elizabeth,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Becky

ResumeCoach.com Team

Thumbnail of user cristinal139
Spain
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

The export tool exports a big long pdf, it should be formatted like 2 pages

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cristina,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Becky

ResumeCoach.com Team

Thumbnail of user ivanav23
Croatia
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

I have used this website to write a one time resume and it was supposed to be free, but at the end, after I put so much time and effort in it, I got notification that I can not download my resume as PDF unless I pay 0,89 Eur, which at the end I did (I didn`t want all that effort to go to waste). But, then I saw on my credit card statement that 14 days later they have charged me for additional 27,68 Eur. Turns out after paying 0,89 Eur, if you do not cancel your subscription within next 14 days, on the 15th day they will charge your credit card for full amount of 27,68 Eur and they will keep doing that every month untill you cancel the subscription. Long story short, this is a great tool for somebody who is actively in a search of a job and needs to change their resume daily, but for someone who just wants to write one-time resume, I would recommend paying 0,89 Eur and canceling the subscription rightaway to avoid complications.

Reason I chose this business:

Because I was an idiot!

Service

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivana,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Elle

ResumeCoach.com Team

Thumbnail of user emilyh1401
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

I did not like the options of templates and how they could not be customized. If I could drag the boxes around to balance the sheet better I would have been more satisfied. As it was the options were ok, and the ease of use was nice.

Reason I chose this business:

It helped me finish my project.

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emily,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of resume and cover letter templates can depend greatly on the template selected. Some templates offer more customization options than others. If you experienced any problems related to this, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to help you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user imaanr1
Arizona
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

It was a good experience. It was easy to navigate. I wish they allowed for alterations of the colors but still great website!

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Imaan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user robertl5670
GB
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

Easy to use would highly recommend a bit of a pain having to give a review of more than I want to say

Date of experience: August 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robert,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user michaelw7459
Wisconsin
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Keep challenging yourself to create a unique experience. Read, pay attention and listen to your guests. Challenge the "ITS OUR POLICY" school of thought. Master the art of communicating your purpose, vision and direction with intent. Best wishes on your journey. Peace and well wishes my friend...

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user giorgosh1
Greece
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Great and easy, quick way to make a resume great advise and help the whole time.

Date of experience: September 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Giorgos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user viktoriiat3
France
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

I like that you have some modern templates and AI advices are very helpful and precise

Date of experience: September 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user jaydene20
Missouri
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

I hate that I gotta pay but other than that it was easy and fast.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jayden!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user phillipb659
Arizona
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Great job, I am extremely please with how this whole thing turned out,. Your website is very helpful and efficient. Thank you for creating something so easy and convenient.

Date of experience: July 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Philip,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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