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ResumeCoach has a rating of 4.5 stars from 10,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 24 hours
Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!
When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...
Great site. I would suggest allowing the user to rearrange the sections though.
Date of experience: August 30, 2024
Hello Will,
Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.
We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.
We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!
If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.
Once again, thank you for choosing us and we look forward to serving your needs again in the future.
Sincerely, Amy
ResumeCoach.com Team
SO disappointing. How does your chat say you're closed but it's 3:47pm on a Tuesday? Very scamey. Won't be using after this third attempt to get a decent resume.
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2024
Dear Nadya,
We are sorry to hear that you had a negative experience with our service.
From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.
In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com
Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.
Thank you for considering our request and we hope to hear from you soon.
Sincerely, Lizzie.
ResumeCoach.com Team
Great experience, super helpful and simple to use. Been trying to enhance my resume and this was exactly what I needed.
Date of experience: August 8, 2024
Hello Alexa,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Meg
ResumeCoach.com Team
I came here to warn others about this scam website, but unfortunately I see this is already commonplace with them.
Seriously, every second review online of resumecoach.com is about them scamming the customer in the same way - so I guess that this is 100% intentional.
I wish I could give a negative rating - seriously, they should be jailed.
I purchased a 14-day product for ~1 buck, back in April. A simple product
Great.
Now I see that I've been billed ~30 bucks since, every month!
All this without:
1. Sending me receipts, as required by law.
2. ever telling me about this "awsome service" I'm paying for:(
After contacting them they have the audacity to tell me that "every purchase agrees to the 'terms of service' of the site, which states that the billing is recurring for a crazy 30 bucks.
I mean, if I buy a kite on amazon for a dollar, so I agree to buying a car from them, just because it's stated in their "terms"?
Seriously, this is a SCAM.
STAY AWAY.
Tip for consumers:
This seems to be a widespread problem with this website - every second review I find online of resumecoach.com is complaining of the same problem.
The public should stay as far away as possible.
Date of experience: June 10, 2024
Hello,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Lizzie.
ResumeCoach.com Team
Easy and manageable it was convenient and when submitted it was said to be the best resume upon all others
It was convinient
Date of experience: August 11, 2024
Hello Brittany,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
Was super easy to use and resume looks great! I definitely recommend this to anyone needing to create a resume.
Date of experience: August 11, 2024
Hello Jesse,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
Resume Coach provided an exceptional service that transformed my resume into a professional and compelling document. The team's expertise, personalized advice, and attention to detail were evident throughout the process. I highly recommend Resume Coach to anyone looking to enhance their career prospects.
Date of experience: June 3, 2024
Dear Shenal,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Natti
ResumeCoach.com Team
I had a great experience. Very useful. Easy to use. Practical. Effective.
It was the first in the list
Date of experience: August 31, 2024
Hello Rocío,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Awesome streamlined design makes resume making easier. Love it!
Date of experience: August 31, 2024
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Charged my account when I didn't have it set to that and can't unsubscribe
Thought it was free but wasn’t
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Hello Madison,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Amy
ResumeCoach.com Team
No thank you. Said it was free then asked me to pay fake advertising
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Hi Linda!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Amy
ResumeCoach.com Team
It said free, but I still had to pay and nothing changed to boost my resume with verbiage just the template.
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 30, 2024
Dear Sammy,
Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.
First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.
We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.
We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com
Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.
Best regards, Anne
ResumeCoach.com Team
Keep up the good work! I like this site. You are the best writer in the world!
Date of experience: August 30, 2024
Hello Gregory,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lizzie.
ResumeCoach.com Team
Yes i hope i get the Job after this thank you so much for all:D.
Date of experience: August 27, 2024
Hello Khaled,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Amy
ResumeCoach.com Team
Customer Friendly and very easy to use. This program made the whole resume and cover letter process so much easier.
Date of experience: July 30, 2024
Hello Kaaren,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lelie
ResumeCoach.com Team
I made a nice resume very fast with a good layout. Thank you for having such solutions
Google search
Date of experience: August 23, 2024
Hello Rudolf,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Very good overall.vGood information was looking for a program that pre-filled my current resume into a better format.
Google search.
Date of experience: August 5, 2024
Hello Jamie,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Tina
ResumeCoach.com Team
The experience was pleasant. I just feel it could use some more and better font selections to make it more appealing.
Date of experience: August 7, 2024
Hello,
Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.
We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.
If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.
Once again, thank you for choosing us and we look forward to serving your needs again in the future.
Sincerely, Leyre
ResumeCoach.com Team
I originally selected ResumeCoach because it said it was free and it looked inviting. I go through my whole resume on here and hit download, believing that I am done. Then they hit me with the fee. It's not free.
I originally selected ResumeCoach because it said it was free and it looked inviting. I go through my whole resume on here and hit download, believing that I am done. Then they hit me with the fee. It's not free.
* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Hello Weston,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Sara
ResumeCoach.com Team
Great thanks for making this a easy process for me and my husband
Date of experience: August 29, 2024
Hello Jack,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lelie
ResumeCoach.com Team
The customer service was wonderful and the resume building process was easy and quick. I will definitely be relying on this to update my resume in the future.
Date of experience: July 18, 2024
Dear Max,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Natti
ResumeCoach.com Team
Thank you very much for great service! Keep up the good work. Really useful resource for resume making, easy to navigate
Date of experience: July 29, 2024
Hello Ivanna,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Tina
ResumeCoach.com Team
Thank you for helping me create a resume that I can use in the future
Date of experience: August 30, 2024
Hello Shannon,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Easy to use and format was nice. Overall a good website for resumes
Date of experience: August 30, 2024
Hello John,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.
That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.
ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.
Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.
Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!
Hello Liel,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team