• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.8%
Positive
4,741
Neutral
257
Negative
527
View ratings trends
16
See all photos
How would you rate ResumeCoach?
Top Positive Review

“The resume builder provides a user-friendly and efficient...”

Mame W.
12/21/24

The resume builder provides a user-friendly and efficient platform to create professional resumes. Its intuitive interface makes it easy to customize templates, and the step-by-step guidance helps users highlight their skills and experience effectively. The suggestions for wording and formatting are especially helpful for those looking to create a polished, impactful resume. However, additional industry-specific templates or more advanced customization options could further enhance the tool. Overall, it's a great resource for job seekers at any stage of their career.

Date of experience: 12/11/24
See positive reviews
Top Critical Review

“SCAM unauthorized charges after cancelling”

matt s.
12/16/24

Used site to try out and cancelled it the same day. They charged me 4 months before I realized it. After they could see I never used the site they gave me one month charge back, but I never authorized even one month of charges. There site actually was horrible. I thought it was a simple template at best. I got more out of doing it myself and used chatgpt myself. Certainly don't need there service and they scammed be by charging and waiting for customers to realized it and call them in time. I'm still owed 3 x 29.95 = 89.85 in charges that I did not authorize. SCAM Alert. Erroneous charges!

Date of experience: 7/15/24
See critical reviews

Reviews (10,350)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user ermiyasd1
Finland
1 review
0 helpful votes
  • Send Message
December 15th, 2024
Verified purchase

It says resume for free in the beginning but goes to payment at the very last time after all the details have been filled.

Date of experience: December 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user kwanc12
Hong Kong
1 review
0 helpful votes
  • Send Message
January 1st, 2025
Verified purchase

Good to write and Ai function. Will recommend to friend and family. Hope can be useful for them to find a job.

Date of experience: December 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user mabled14
Oklahoma
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

I liked the options provided by the program. I struggled to shorten my resume, and needed help with wording. This program definitely helped!

Reason I chose this business:

I conducted an internet search for reasonable resume programs, ResumeCoach came up.

Date of experience: December 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user kristnav
Germany
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

I created the CV simply, and translated it even more easily into another language. The problem is that after paying for one resume, every other month, I'm leaving a much higher amount of money for the site.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: October 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristína,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user joelb1166
California
1 review
0 helpful votes
  • Send Message
January 5th, 2025
Verified purchase

Thank you for your help. Everything was great! I specifically liked the AI generated content as it helped me a lot.

Date of experience: December 26, 2024

Thumbnail of user kurtt194
South Carolina
1 review
0 helpful votes
  • Send Message
December 29th, 2024
Verified purchase

Resume Coach is a fantastic resume builder. With AI everything is simpler and easier. Thanks to it I found a job right away.

Date of experience: December 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kurt,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user chaset114
New Jersey
1 review
0 helpful votes
  • Send Message
December 9th, 2024
Verified purchase

Heck yeah! This was pretty cool and easy. This looks professional too, so im expecting to yield positive results

Date of experience: November 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chase,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user imanis29
New Jersey
1 review
0 helpful votes
  • Send Message
January 1st, 2025
Verified purchase

Great and easy to use, I was able to edit everything and clean it up, I would recommend options to change the font

Date of experience: December 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Imani,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user nancyb6228
California
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase

Site very easy to use highly recommend... the selection of templates are nice my only suggestion is being able to make the text darker on some of the templates

Date of experience: November 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nancy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user kentrollist
Georgia
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

I need resume right away the is false advertisement it tells you to get it free and than charge for it

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kentrollis,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user doylew80
Maryland
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

I love the service Resume Coach has provided me. Creating the perfect resume was a breeze and Noah, the customer service agent, was very efficient!

Date of experience: December 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doyle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user joycep1704
New York
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

The process of up loading my current resume was very easy. It was also easy to navigate the website and love the recommendations. Thanks

Date of experience: December 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joyce,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user caseyh632
Maryland
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

Resume Coach's excellent customer service is outstanding. Alice was very patient and responsive to all my questions.

Date of experience: December 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Casey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user kristolv2
Texas
1 review
0 helpful votes
  • Send Message
November 28th, 2024
Verified purchase

I uploaded my existing resume and I was given several templates to choose from to fit my style. Plus it help make my resume sound and look more professional. Very simple to use.

Date of experience: November 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristol,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user rubenb265
New York
1 review
0 helpful votes
  • Send Message
December 5th, 2024
Verified purchase

The platform's resume builder is amazing. It was easy to use and resulted in a polished resume that impressed recruiters right away.

Date of experience: November 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ruben,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user eliyat
Israel
1 review
0 helpful votes
  • Send Message
December 18th, 2024
Verified purchase

It's amazing.
This was easy and convenient to use.
There are many designs to choose from, so you can choose the one that suits you best.

Date of experience: December 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eliya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user yairs13
Israel
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

The AI section really helped me with the suggestions. I found the resume to be very structured so I could go through the sections and it made a lot of sense.
I also think the different options you have to add different sections is excellent.
I'm going to see how good the document turned out to be & see how companies view it so I can have a clearer picture of it as a product.

Reason I chose this business:

Seems like an interesting option

Date of experience: October 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yair,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user wilsonw126
Illinois
1 review
0 helpful votes
  • Send Message
December 4th, 2024
Verified purchase

The cover letter templates are fantastic. They helped me write a compelling letter that perfectly complemented my resume, leading to job offers.

Date of experience: November 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wilson,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user sarahe2238
Massachusetts
1 review
0 helpful votes
  • Send Message
December 10th, 2024
Verified purchase

This is my second time using resumecoach. It's so convenient and the templates help craft a resume that really grabs the attention of others!

Date of experience: November 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user renees1515
Arkansas
1 review
0 helpful votes
  • Send Message
December 23rd, 2024
Verified purchase

Resume Coach was very easy to use. I got the assistance that was needed to create a professional resume. Thank you!

Date of experience: December 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Renee,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user joyw621
Michigan
1 review
0 helpful votes
  • Send Message
December 12th, 2024
Verified purchase

Very good program however it would be nice to let us know there would be a charge from the beginning, but other than that, great progran.

Date of experience: December 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user carolj2679
Indiana
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

I requested a resume review, which is available after creating resume with provided templates, but never received confirmation that the review was done.

Reason I chose this business:

I'm looking for a new position and need to update my resume.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Carol!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user edwardf1549
North Carolina
1 review
0 helpful votes
  • Send Message
December 6th, 2024
Verified purchase

The AI feature is probably the best part. It was also very convenient to import my LinkedIn profile.

Date of experience: November 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edward,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user lancel415
Utah
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

There are limited customization options in the templates ie some pictures are locked in black and white and you can't move the sections around.

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lance,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user zalep1
New York
1 review
0 helpful votes
  • Send Message
December 3rd, 2024
Verified purchase

Done in about 10 minutes. It was fine. No complaints except I would have liked it to be more readable

Reason I chose this business:

Saw it on Google

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zale,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Taylor

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?