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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,689
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,399)

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user daytono8
Tennessee
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

I like the simplicity of it all it has worked out to a great degree for me

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dayton,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user dorotheav7
New Jersey
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

Very easy to create my new resume. I wish the layouts were a bit more customizable (there were some empty spaces where I wanted to move one of my sections, but unfortunately I couldn't do that because of how the template was configured) overall great experience tho!

Reason I chose this business:

It was the first website that popped up when I searched “resume builder”

Date of experience: June 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dorothea,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user heathera1025
Canada
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Needed a resume quickly. The program was easy to use and the templates are very professional!

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user christinaf840
North Carolina
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

So easy to use. It was like reached in my head, organized my thoughts and put them on paper

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user heathere639
GB
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Brilliant fast experience.
Was dreading doing my CV but Resume Coach made the whole experience easy.

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user blankad2
Croatia
1 review
0 helpful votes
  • Send Message
November 19th, 2024
Verified purchase

Hvala, jako sam zadovoljna izgledom mog CV-a. Izgleda vrlo profesionalno :)

Date of experience: November 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Zdravo Blanka,

Puno vam hvala što ste nam dali 5 zvjezdica! Drago nam je čuti da ste imali pozitivno iskustvo s našim uslugama sastavljanja životopisa i drago nam je što smo vam pomogli u traženju posla.

Još jednom hvala na lijepim riječima i što ste odabrali Resumecoach. Želimo vam sve najbolje u vašim nastojanjima u karijeri!

Srdačan pozdrav, Sara

Tim ResumeCoach.com

Thumbnail of user briank2590
North Carolina
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It was easy to use overall. Changing the format of my resume was a click of a button and then editing and adding sections to my resume was a breeze. The AI integration helped me add skills and write a new objective with ease. Definitely a pleasant experience.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Brian,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user edgarc294
California
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

It was easy to complete. Just I have to chance some details, but the environment is friendly and it's very quick to finish

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edgar,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user rachelw1301
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

Your site stated that it was free to build a resume, but then you charged me not only $2.45 to download it, but also want to keep charging me every month almost $30. Not only do I find it sketchy to go through the entire process thinking it was free, but why on Earth would I need to keep paying every month for the same resume? Not cool.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rachel,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user marthan801
New Mexico
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

ResumeCoach is helpful and easy to use. The templates are great to choose from and give my resume and cover letter a "professional" look. Thank you.

Reason I chose this business:

I chose ResumeCoach to update my current resume, in the hopes of landing a job quicker. I was hoping that my resume would "stand out" among others.

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Martha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user odysseask
Greece
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

The overall experience was acceptable, the only problem was the money you asked for.
I've paid the 0,95 € for 2 weeks, but you keep trying to extract 30 €.

Date of experience: July 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user jittranoots
Thailand
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Fantastic, ther are many forms of resume that you will enjoy for selecting.

Reason I chose this business:

It's easy to use

Date of experience: August 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user arijana
Croatia
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Nice,easy to use and worth the money. Would recommend for sure!

Date of experience: August 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Arijan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user heatherg1223
Ohio
2 reviews
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

This was easy to use and very reasonable price wise. I would recommend this program.

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user lucasl225
Wyoming
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

Worked well, straight forward and easy to use. Will use next time!

Date of experience: August 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lucas,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user user10001
Greece
1 review
0 helpful votes
  • Send Message
November 18th, 2024
Verified purchase

Date of experience: November 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Γεια σου Μύρωνα,

Σας ευχαριστούμε πολύ που αφιερώσατε χρόνο για να μας αφήσετε 5 αστέρια!

Σας ευχόμαστε ό,τι καλύτερο στην επαγγελματική σας προσπάθεια!

Με εκτίμηση, Sara

Ομάδα ResumeCoach.com

Thumbnail of user kalisas1
California
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

It was a fantastic experience to have Resumecoach assist with designing my CV! I was surely amazed by the experience!

Reason I chose this business:

To assist with a proper design of my resume!

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kalisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user jacir3
Indiana
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

I created my resume and pays the few dollars to get them every few weeks I'm being charged $30

Reason I chose this business:

I choose to help me correct a resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jaci,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user rebeccab2916
Florida
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

You're doing it, Noah! Look at you go, pal. You are definitely going places. Wooooo! Get 'er done!

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Rebecca,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user danielg3008
Israel
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Excellent site for creating your perfect resume
I recommend it to anyone who wants to create the perfect resume

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user chelseyg34
California
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I love how the process was so streamlined and incredibly easy to input what I wanted in the fields. The offered prompts were also incredibly helpful! I didn't have to stress over my format getting messed up and having to spend hours trying to fix it. This was a breeze and was great to use in a pinch. A great opportunity fell into in my lap and I had to jump on creating a current and impressive resume. I'm a perfectionist, so creating one from scratch—as I've done in the past—would've taken several hours, but using ResumeCoach it only took me a couple very-focused hours and I was able to send it out that night! I received compliments on my resume and I don't doubt that having a beautifully formatted and easy to read resume helped me get my dream job!

Reason I chose this business:

I chose ResumeCoach because of its wide variety of formats available for use and the great reviews!

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chelsey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user cesarg250
California
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

I am unable to print my complete resume document. Your system only allows to print one page. Fees were charged quite fast out of my account. Feels like a total SHAM!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cesar,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Elle

ResumeCoach.com Team

Thumbnail of user colleenc722
Washington
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

This was a great experience and the recruiter told me this resume was beautiful! Thank you!

Reason I chose this business:

Super easy to use!

Date of experience: August 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Colleen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user taibaha1
Kuwait
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

RtKACCH and BACCH Volunteer
Al Amiri Hospital
Dates: February 2015 - April 2015

Cared for and entertained children in the hospital.
Assisted in organizing activities and events for pediatric patients.
Provided emotional support and companionship to children and their families.

Date of experience: July 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Taibah,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user abelr90
France
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Rien a dire. Je recommande. Intuitif, esthétique et vraiment utile, j'ai pu facilement et rapidement faire mon CV.

Date of experience: October 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Bonjour Abel,

Nous sommes très heureux de savoir que vous avez eu une expérience positive avec notre plateforme.

Vos commentaires sont une grande motivation pour nous et nous incitent à continuer à développer et à améliorer nos services. Nous sommes heureux de vous avoir offert une expérience aussi satisfaisante.

Merci encore de faire confiance à ResumeCoach. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire avec votre CV ou vos objectifs de carrière.

Cordialement, Natti

L'équipe ResumeCoach.com

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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