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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,685
Neutral
255
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,407)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user joshuag1075
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Awesome and easy to use great to use will use again if i have to

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joshua,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user sierraw108
California
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

It looks very beautiful and professional I'm very happy with it.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sierra,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user frankj1072
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great job great job great job awesome good awesome keep up the good work

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Frank,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user selinaf25
Washington
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great service. Will recommend to colleagues. Thank you...

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Selina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user alexandrab488
Maryland
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Easy and straightforward, will use app again if need be. Thank you

Reason I chose this business:

Help with my resume

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Alexandra!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user bonnies1083
Nevada
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

The application is very easy to use. I like how AI can help generate ideas.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bonnie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user mohannadi3
Qatar
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Please cancel my subscription and do not charge me any more.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Mohannad,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user phann9
Viet Nam
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great website. Was easy to navigate and make the whole process enjoyable.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user kevind2576
Tennessee
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Creating my resume was quick and easy. The templates are nice and easily customized. Would recommend.

Reason I chose this business:

Because I needed to update my resume to find a job.

Date of experience: July 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kevin,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Thumbnail of user gantb
New York
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

This business was super helpful in helping me figure out how to fill out a resume for college.

Reason I chose this business:

I chose resume coach because I heard so many great things about it.

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user katherinec1112
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

The form is not standard size of 8.5" x 11". This would have been useful. Instead wI will need to make my own version.

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Katherine,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Tina

ResumeCoach.com Team

Thumbnail of user kevinc3644
Mississippi
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Creating a Resume couldn't be easier. With the AI tools available, it ensures you list all the skills that you perform on a daily basis that you may not realize you are. Highly recommend it.

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kevin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user gariniquew
California
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Very helpful and straight forward. For first timers you cannot go wrong because they truly help you well along the way! And the fee at the end is not much too talk about for the detailed setup they supply you with!

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user matthewt1264
Florida
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase
• Updated review

After turning in the resume to my job; I realized that only 1 page downloaded missing all the relevant job experience pertaining to the position I was applying for. They have already gotten back to me with a no hire. This experience sucked. I wont use your service in the future.

Reason I chose this business:

I thought it was the leading edge tech to help me put together a solid resume. I was wrong.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matthew,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lelie

ResumeCoach.com Team

You are asking me what I think and I have not seen...
May 9th, 2024
Verified purchase
• Previous review

You are asking me what I think and I have not seen the finished resume yet. I am not sure what my opinion is until after i see what you have done for me.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 29, 2024

Thumbnail of user susanw4021
California
1 review
0 helpful votes
  • Send Message
June 23rd, 2024

This place took money after i cancelled then was very rude ill be taking it up with my bank horrible experience trying to find a job and there going to steal from people shame on this resumecoach!

Tip for consumers:
Beware of this place

Products used:
A horrible resume app

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Susan,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user carmenc775
Florida
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Great experience, it was fast, easy to look at the different categories. At the end it gave me a sense of the resume organized in a simple way and easy to read by others.

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carmen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user kathyc1749
California
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

I already had my resume done on google docs and realized it was way too long. 2 pages total, so i looked up resume templates and came across some cute, unique looking ones on resume coach. All i had to do was upload it and resume coach basically filled it all out and put into sections for me. It was so quick and efficient. I've been using the same resume and editing it for over 10 years. It was time to retire the same resume since high school and finally fix up a new and fresh one. I love the result in the end! I hope i land this job this next time around!

Reason I chose this business:

Fell for the cute resume templates plus it was easy to navigate and resume coach basically did the “hard” tedious part by filling everything out for me

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kathy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user nataliem1308
Texas
2 reviews
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

You guys say that it is free then charge them once they've spent forever creating it. It's deceptive, sneaky, and a $#*! way to run your business.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natalie,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user joshuay241
Virginia
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Extorters, now you're making me type out more characters so I can actually finalize this review. Never seen such standards in order to be able to submit a bad review, seems skewy.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Joshua,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Clara

ResumeCoach.com Team

Thumbnail of user mensahs
Austria
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Very misleading, user should be notified sooner that payment is required for download. Classic, predatory practice for sites such as this.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mensah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user brentm933
Texas
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

I used this site to build my resume and get my cover letters to look professional. I am impressed how it looks and would use them again.

Date of experience: July 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brent,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user imanis18
New York
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Template was very easy to use if you couldn't think or what to put based on your job title it auto generates ideas for you! Couldn't of been easier

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Imani,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user matthewg1892
North Carolina
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

I think a lot of times I struggle to compliment myself even though I know my strengths and skills. This definitely helps because somehow in my mind it's like someone else is saying it without me having to say it. 😅👍🏻

Date of experience: April 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matthew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user nathanz180
Alabama
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

So far so good. I hope this journey will be a great experience for us.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user trinetted1
Maine
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Thank you! The content of my resume is so much more polished!

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trinette,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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