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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.8%
Positive
4,741
Neutral
257
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“The resume builder provides a user-friendly and efficient...”

Mame W.
12/21/24

The resume builder provides a user-friendly and efficient platform to create professional resumes. Its intuitive interface makes it easy to customize templates, and the step-by-step guidance helps users highlight their skills and experience effectively. The suggestions for wording and formatting are especially helpful for those looking to create a polished, impactful resume. However, additional industry-specific templates or more advanced customization options could further enhance the tool. Overall, it's a great resource for job seekers at any stage of their career.

Date of experience: 12/11/24
See positive reviews
Top Critical Review

“SCAM unauthorized charges after cancelling”

matt s.
12/16/24

Used site to try out and cancelled it the same day. They charged me 4 months before I realized it. After they could see I never used the site they gave me one month charge back, but I never authorized even one month of charges. There site actually was horrible. I thought it was a simple template at best. I got more out of doing it myself and used chatgpt myself. Certainly don't need there service and they scammed be by charging and waiting for customers to realized it and call them in time. I'm still owed 3 x 29.95 = 89.85 in charges that I did not authorize. SCAM Alert. Erroneous charges!

Date of experience: 7/15/24
See critical reviews

Reviews (10,350)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user loris2888
California
1 review
0 helpful votes
  • Send Message
December 5th, 2024
Verified purchase

The program is user friendly and quick. Well worth the small cost. Would definitely use this service again

Date of experience: November 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lori,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user jesseb1727
Texas
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

Was so very easy to navigate. I just wish it was free as it advertised. At least i got my resume built.

Reason I chose this business:

Was trying to find a FREE resume builder.

Date of experience: December 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jesse,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user wesleym457
Colorado
1 review
0 helpful votes
  • Send Message
December 23rd, 2024
Verified purchase

This resume service offers templates for so many professions. As a millennial, I found it super easy to create my CV!

Date of experience: December 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wesley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user stephaniep2953
California
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

This is an amazing service! Thank You so much! I was feeling overwhelmed with starting my resume and now I am so relieved and happy!

Date of experience: December 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephanie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user brendas4507
Michigan
1 review
0 helpful votes
  • Send Message
December 2nd, 2024
Verified purchase

I have not updated my resume in years. This made it easy! I want to make a few more variations. Thanks

Date of experience: November 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brenda,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Thumbnail of user andrausm
Louisiana
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

Good job and thank you for this website. I love it and it came in handle so I can apply for my new job.

Date of experience: December 11, 2024

Thumbnail of user diogob11
Florida
1 review
0 helpful votes
  • Send Message
November 30th, 2024
Verified purchase

Average. It said free then i had to pay to download. To download the resune is very hard and edgt but okay. Im complwting this and still dont have my resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Diego,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Lily

ResumeCoach.com Team

Thumbnail of user trinellm
South Carolina
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

This was very helpful and easy to do! I have to give someone on Tic Tok the thanks for suggesting such services. That social media platform is not all bad!

Date of experience: October 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trinell,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user peacee8
Texas
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase

I love the AI assistance. It is very professional and sometimes we don't always know the right words to write, what employers are looking for.

Reason I chose this business:

Offered by AARP

Date of experience: November 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Peace,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user theresak1479
Missouri
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase

Thanks for an easy seamless resume. It took all the guess work out of building my resume so I can get started applying to jobs right away

Date of experience: November 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Theresa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user brittanyw1361
South Carolina
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

Creating a resume was fast and easy. I loved the option of having AI create portions and the ease of choosing what to use. Well worth the price!

Date of experience: December 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Britanny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user jordann743
Arizona
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

$#*! yeah dawg. This resume generator is the $#*!. I acquired the $#*! out of a job thanks to this website.

Date of experience: December 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jordan,

We are sorry for any inconvenience caused. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Anne

ResumeCoach.com Team

Thumbnail of user bobbyw529
Texas
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Easy to create. I now am forced to write so I'm simply writing so that I can download my resume. I didn't think I'd be forced to do this

Date of experience: December 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bobby,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user selamahs
Malaysia
1 review
0 helpful votes
  • Send Message
December 18th, 2024
Verified purchase

Easy to make resume without wasting time. Design is attractive and using AI recommendation is the fastest way to complete resume

Date of experience: December 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Selamah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user julieth86
Israel
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

Creating the resume was fun and easy. However, it didn't upload to a particular job site and I'm not sure if was because the PDF wasn't a standard size nor broken into pages, rather it was a long PDF image. Or if it didn't upload due to another issue.

Date of experience: October 28, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Juliet,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumegiants.com/contact/.

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Best regards, Clara

ResumeGiants.com Team

Thumbnail of user shanynem
New Jersey
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Simple yet efficient, I would recommend it. The service using AI is most useful in interpreting your data

Date of experience: December 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shanyne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user piotrk110
Poland
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase

It's a shame u cant cay at the begining that your website isnt free and you say it is just for people to do the resume, waste time on it so at the end they have to pay for it

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Piotr,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user stanleyo98
Ireland
1 review
0 helpful votes
  • Send Message
December 7th, 2024
Verified purchase

Ok I said. Still waiting to see how it looks. Why all these please. I've paid for it and haven't seen it yet

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stanley,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user jessec1547
Maryland
1 review
0 helpful votes
  • Send Message
December 14th, 2024
Verified purchase

Resume Builder made the process so easy. What normally took me hours to do only took me about 45 minutes from start to finish.

Date of experience: December 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jesse,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user aviadr
Israel
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

I would add an export as DOC option and modify sections such as adding extra info that isn't included in the drop-downs/ already defined boxes. In addition, I couldn't put only years as dates and I had no choice but to drill down to monthly resolution.

Date of experience: October 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aviad,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user graceg1161
Colorado
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase

This system was very user friendly. I feel confident the resume that I was able to build will make a big difference in my job search!

Date of experience: November 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Grace,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user beatrizp105
Alabama
1 review
0 helpful votes
  • Send Message
December 14th, 2024
Verified purchase

Easy and professional. Although it said it was for free it charged me 2.25 but I think after all the time spent it was worth top pay.

Date of experience: December 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Beatriz,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Thumbnail of user ofeliao22
California
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase

Thank you for your assistance to process this request. I loved the user friendly format of this application

Date of experience: November 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ofelia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user adamo1130
Netherlands
1 review
0 helpful votes
  • Send Message
December 15th, 2024
Verified purchase

I was looking for a free cv maker what is free. It has called free but when i finished my cv i had to pay.

Date of experience: December 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adam,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user gavins282
Michigan
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

May resume has never looked so clear and structured for employers to view and download when reviewing my skills.

Reason I chose this business:

I thought it looked convenient and the price is good.

Date of experience: November 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gavin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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