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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jamesg5566
Florida
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Very clean resume builder interface. Helpful in summarizing all of my work experience.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello James,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user jonathanh1475
California
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I used a lot of the generated content but noticed I had to always tweak it just a little to sound a little more appealing (at least in my opinion). I would strongly recommended this for someone who hasn't written a resume in a long time or is rather new to the concept.

Reason I chose this business:

Looking to spruce up my already written resume using AI.

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jonathan,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Mia

ResumeCoach.com Team

Thumbnail of user mouktarm
Djibouti
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

It's awesome, really like it. I will use this platform again

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user jenniferb5618
Texas
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Great experience with Resume Coach. Would definitely recommend!

Reason I chose this business:

Loved the resume templates

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jennifer,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user richardj2146
California
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

It was quite difficult esp when trying to edit the errors from my original document

I tried to have a chat but was told to come back when you were open again for business

Reason I chose this business:

I found it on the web

Service

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Richard,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user pame432
Tennessee
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

This helped me edit my friend's resume and make it look really nice.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pam,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user laquintaw5
Washington
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Great service and the site it was very easy to use. I highly recommend 👍

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laquinta,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user poee
Thailand
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase
• Updated review

Thank you for your work. I really appreciate for saving my time

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Poe,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thank a lot for saving my time while creating my cover...
August 24th, 2024
Verified purchase
• Previous review

Thank a lot for saving my time while creating my cover letter.

Date of experience: August 14, 2024

Thumbnail of user shirleyr1132
Utah
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

I paid $2.45 for help with my resume but did not sign up for anything else and there is now a charge for $29.95 that I never subscribed to.

Tried calling 2 different #s and the office was closed on a Monday at noon

Reason I chose this business:

I'm truly sorry I did!

Service

Date of experience: July 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shirley,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Natti

ResumeCoach.com Team

Thumbnail of user stephaniez799
Colorado
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Very helpful in building a good professional resume. Lots of helpful tips!

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephanie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user alexandrah309
Washington
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

I appreciate the lack of stress, thank you kindly! Noah from customer service, I hope you have a wonderful day.

Date of experience: July 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Alexandra,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user bobbyp398
Washington
1 review
0 helpful votes
  • Send Message
November 30th, 2024
Verified purchase

Date of experience: November 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bobby,

Thank you so much for taking the time to leave us 4 stars!

We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user loria734
South Carolina
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

I wish the cost was up front rather than waiting until the end to find out all the work I did with creating my new resume would be lost if I didn't buy into the program.

Date of experience: June 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lori!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user mohammedn111
Oman
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

The entire CV is in one page, that cannot be printed well and i have to edit it using a differerent software to make it into multiple pages

Date of experience: July 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Natti

ResumeCoach.com Team

Thumbnail of user handed1
Turkey
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

I've been extremely pleased with our work process. It's been a pleasure and very productive working with you. I'd like to thank you for your professionalism, support, and collaboration. Wishing you continued success, and I hope we can work together again in the future

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Hande,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user nivm4
Israel
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

Quite good and simple to write and design with.
Not all content is switching properly between templates, so review appearance after changing template.

Date of experience: May 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Niv,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user lonnies57
Georgia
2 reviews
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

It advertised as "Free Resume" but after I spent an hour creating charges. I suppose $2.45 isn't a lot if it helps me land the job.

Date of experience: July 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lonnie!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user gregoryb1500
Nevada
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Found the AI coach online, typed in my info, and out came the resume.

Reason I chose this business:

AI generated.

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gregory,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user stevennc
Honduras
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Sigue adelante con la misma pasión y compromiso que siempre has demostrado. Tu esfuerzo no pasa desapercibido, y cada pequeño gesto hace una gran diferencia. Confía en tus habilidades y en el impacto positivo que puedes tener. Estamos aquí para apoyarte y apreciamos profundamente todo lo que haces.

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hola,

Muchas gracias por dejarnos 5 estrellas.

Le deseamos mucho éxito en su carrera profesional.

Saludos cordiales, Amy

El equipo de ResumeCoach.com

Thumbnail of user brooklinf
Colorado
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

I absolutely love my resume thank you for helping me up my job search and skill set

Reason I chose this business:

My resume needed a refresh

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brooklin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user abangd1
Turkey
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

After doing my registration and uploading my previous CV, creating my resume was a little faster and easier.
The only problem I had was that it didn't follow the chronology of information I had from my previous CV. I like my current resume, though. Thank you 🙏🏿

Reason I chose this business:

I just wanted an assistance and I got it through the site.

Date of experience: May 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Abang,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user kellya1538
Maryland
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase
• Updated review

Resume Coach provided tips that helped me improve my resume.

Reason I chose this business:

I choose ResumeCoach to give me some advice on my resume structure.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

The process was quick and easy
August 23rd, 2024
Verified purchase
• Previous review

The process was quick and easy. I thought my resume was great, but Resume Coach helped to make it exceptional.

Date of experience: August 13, 2024

Thumbnail of user ryanl1204
Georgia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Haven't had enough experience to truly rate my experience, but so far so good.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ryan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user johnt5432
California
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Very easy. An easy 5 stars for me. Very nice templates. I love it

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user laynied1
Ohio
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

It was very helpful walking me through it and it provided many templates

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laynie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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