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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jordans929
Georgia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Authentic and Genuine experience would love to experience this.

Reason I chose this business:

Always had a passion and dreams about coaching for the kids to better themselves not only in field but also in life

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jordan,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user jonathanh1527
Georgia
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Easy service to use! Thank you for allowing to get this completed in a efficient manner

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jonathan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user melisas76
BQ
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

The experience was fast, easy to understand and to the point. I was able to finish this with no help required

Reason I chose this business:

Because it looked like an easy and beautiful resume app

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user shaunah204
New Mexico
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Great and easy to use. Super fast and very efficient. Would definitely recommend to family and friends.

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shauna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user luise285
Florida
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

I am very thankful for the help and assistance i received when building my resume. I have never made one before and i felt confident in my resume by the time i finished! I wouldnt have done it any other way and if i need another resume ill be coming back here!

Reason I chose this business:

I found it online and decided id give it a try!

Date of experience: May 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Luis,

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to resolve the issue successfully.

We take pride in providing prompt and effective solutions to any problems that our customers may encounter. We're glad that we were able to assist you and ensure that you had a positive experience.

Please don't hesitate to reach out if you need us again in the future. We're always here to help and we value your feedback (and we're super grateful for those 5 stars).

Thank you again for choosing ResumeCoach, and we hope we can be of service again in the future!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user dimitriost25
Netherlands
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Good experience overall, would have loved some more templates with more things to add, eg an image.
All in all, fair pricing for value-for-money service.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dimitrios,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of resume and cover letter templates can depend greatly on the template selected. Some templates offer more customization options than others. If you experienced any problems related to this, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to help you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user ladonnag34
New Jersey
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

I love your program. My résumé looks so professional and so inviting thank you so much for giving me a little bit more information on how to do things right

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ladonna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user reya43
California
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Very Simple and My CV looks great! I would highly recommend this service/site

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user bartelk
Utah
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Made easy to write up a resume I would have been stumped about it

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bartel,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user channeathh
Cambodia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Easy to use and fast than one hour. Provide a lot of good information

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Channeath,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user carrisal2
Tennessee
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

This site helped me make my resume look professional! I am so happy with how it turned out!

Reason I chose this business:

Google search

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carrisa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user odaia
Qatar
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Easy to use, good features, highly recommended. Thank you.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Odai,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user beverlynnp
Virginia
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

AI is the best thing going. I didn't have to sound too wordy and my sentences flowed. Thank you

Reason I chose this business:

Just ran across it.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Beverlynn,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user saw20
California
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

You said it was free and after 45 minutes of working on this, you asked for money. Not cool. Just be honest up front.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Åsa,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user melissad2343
California
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

Overall I enjoyed using Resume Coach, everything from the layout to changing the colors or theme was easy to find and change. There were decent amount of options to choose from and the process was sinple. I would recommend this to anyone. Only downfall was I thought it was free and in the end I had to pay to complete and download my resume. It was only 2.75 so had to problem paying for that.

Reason I chose this business:

Because I thought it was free, overall I did pay because it was easy and quick to use.

Date of experience: May 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melissa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user keandrem2
California
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Awesome with the suggestions on how to better the resume. Awesome templates. Just awesome everything.

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user kiasiaj
South Carolina
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

If your in need of building a resume visit this place, it's so easy with already made templates to help guide in the right direction of your perfect resume

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kiasia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user kimberlys3088
Washington
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

This has been a great help to me. In the last 2 days i have created an account for my son and myself. By far the best program i have used.

Date of experience: July 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kimberly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user guadalupet49
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

It was a process which had taken some time to put together but, in the end, it came together.

Reason I chose this business:

My co-worker suggested it.

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Guadalupe,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jasont1897
Netherlands
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The AI is fairly poor, and the interface is a bit clunky. In the end, I had to scour everything out and run it through Grammarly to sort out the text and tighten up the syntax. It does not ask about skills like computer or IT skills, nor a place to add your contact details, which is a fairly basic oversight. I had to do a large amount of post-production to fix these items. In the end, I was left wondering if the tool was of much benefit at all, besides giving me a new template to work from.

Reason I chose this business:

I was looking for a tool to help me rebuild my resume. It needed a fresh do-over. I wanted something with an AI component.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jason,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Leyre

ResumeCoach.com Team

Thumbnail of user andreaa1148
Czechia
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I highly recommend this CV website. It offers a user-friendly interface and a wide range of templates to choose from. The website is easy to navigate, and the CV builder tool is intuitive and efficient. I was able to create a professional-looking CV in just a few minutes. The website also provides helpful tips and guidance throughout the process. Overall, I am extremely satisfied with my experience on this CV website.

Date of experience: April 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrea,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user michellek2202
Florida
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Very smooth and transaction and easy to use had no issues at all

Reason I chose this business:

Was quick and easy

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michelle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user laverlew1
New Jersey
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Thank You, it was the perfect experience,you get ten stars from me because I've been searching for a cover sheet without paying for all the extra time that don't need.

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laverle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user mariahm184
California
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

I was very skeptical at first, but now im so happyand have had no problems creating my resume. I really hope i get the job.!

Date of experience: July 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mariah,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user ms.j7
New Jersey
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

This was awesome! I would have still working on this from scratch. By far the easiest and simplest way to create my CV. Thank you, Noah.

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Customer,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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