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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,683
Neutral
255
Negative
530
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,414)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user reillyc15
North Carolina
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

My experience was very good and fast and effective. I would do it again

Date of experience: August 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reilly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user yadirar52
New Jersey
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

It was fast and friendly usage. They have a lot templates to pick from. I thought it was free but they make you sign up for a 14 days free trial and then let you pay.

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yadira,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user cameronj159
California
1 review
0 helpful votes
  • Send Message
December 12th, 2023
Verified purchase

You're a Legend Noah, an absolute unit of internet customer service. When I'm in a pinch, the first thing I think is "Damn if Noah was here, he'd bail me out of this one no doubt." Keep it real, brother.

Date of experience: December 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cameron,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user rickyw261
Virginia
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Thank you for everything that you have done for everyone...

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ricky,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user laurab4181
Ohio
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

I have been in the same job for 25 years, and I needed to redo my resume for possible career changes. This helped me to get started without too much anxiety.

Reason I chose this business:

I chose it for the minimal cost.

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laura,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user ivankaa2
Switzerland
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Easy to use and guide you through the steps of resume preparation.

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivanka,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user deirdrag1
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Thanks for the assistance keep up the great work and helping others

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deirdra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user debbiec1466
Portugal
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Fou muito rpetavel e rapido gostei bastante. Recormndo a todos que precisem de um para faze lo por este meio. É seguro e fiavel, sem complicações

Date of experience: September 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Olá Debbie,

Obrigado pela gentileza de dedicar um tempo para deixar a sua avaliação para nós. Estamos muito gratos e animados em saber que ResumeCoach ajudou você na busca de emprego e nos passos necessários para conquistar seus objetivos profissionais.

A equipe ResumeCoach está sempre se esforçando para oferecer recursos que melhoram a experiência de se candidatar a empregos, por isso, estamos felizes em saber que podemos contribuir para seu sucesso.

Desejamos tudo de melhor para você em seus próximos desafios profissionais e esperamos que você continue contando com ResumeCoach para se desenvolver na carreira.

Mais uma vez, obrigado por nos escolher e por compartilhar sua avaliação positiva.

Atenciosamente, Amy

Equipe ResumeCoach.com

Thumbnail of user martys222
Ohio
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

I'm thrilled with how fantastic my CV looks! I've created multiple versions to tailor them for different positions. It gives me confidence knowing that I have customized resumes that can make an impact. I hope this approach proves helpful. Thank you!

Date of experience: September 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marty,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ellar130
California
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

I was skeptical about online resume services, but this platform pleasantly surprised me. It transformed my outdated resume into a modern, eye-catching document. I started receiving interview calls within days!

Date of experience: November 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ella,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user kevinb3835
Virginia
1 review
1 helpful vote
  • Send Message
March 1st, 2024
Verified purchase

There was no indicator that the final product would cost me money until AFTER I had put 30 minutes or more into it. That's not very open or honest. Felt like a "gotcha." Just a simple indicator when someone starts of what it will cost would be much more honest.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kevin,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user happybutwithreservationst
Florida
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

I was able to create my resume easily. It was updated. Beautiful, and it even had my picture. I put a lot of time into this only to be asked to pay for the privilege of downloading my work?!

At that point who wants to try and start over? So I paid the minimal fee, grudgingly. This was a wonderful resource but the less than stellar bait and switch makes me not want to come back. I dislike companies that are not to upfront about their pricing. That tells me that either to don't think your service is worth the price you're asking. Instead, they wait until a potential client has invested their time and the hold their finished product hostage in we exchange for a small fee.

Reason I chose this business:

It said it was free.

Sadly, it wasn't.

Date of experience: September 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user taniyaa2
Bahrain
1 review
2 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

The CV does not come on multiple pages. It shrinks itself to fit in one page cramped up together, whereas there should be an option for multiple pages. Before downloading it looks different and right, but as soon as you've made the payment, it's a whole other thing.

Date of experience: March 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

HelloTaniya!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user sauls75
Georgia
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

If you're struggling to write a cover letter, look no further than this website. The user interface is straightforward, and I found a great example that helped me get the job. I highly recommend checking them out.

Date of experience: June 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Saul,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user eugenem396
Pennsylvania
1 review
2 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

Really good service and also affordable. All the templates look so nice too. If you have any problems you can always talk to any of their agents. Luke was super helpful any time I needed something. Recommended!

Date of experience: February 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eugene!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user alicias645
California
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

Their CS representatives are not only responsive but also show an impressive level of understanding and empathy. The responses are quick, concise, and most importantly, they address your concerns effectively.

Date of experience: June 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alicia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user nikitaz5
Estonia
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Resume site is a real lifesaver for those aiming to stand out in the job market. The intuitive interface and templates make the resume creation process easy, while insightful articles help understand market demands. Flexibility to adapt to various positions and easy distribution across platforms are excellent bonuses. I recommend it to everyone seeking professional success!

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nikita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user anniem501
Cyprus
1 review
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase

First and foremost, the user interface is incredibly intuitive. Navigating through the platform feels like a breeze, thanks to its clean design and straightforward layout. Whether you're a seasoned professional or a recent graduate, finding your way around CV Platform is a seamless experience.

Furthermore, CV Platform offers a plethora of templates and designs to choose from, allowing users to showcase their unique personality and style. Gone are the days of bland, cookie-cutter CVs; with CV Platform, you can create a visually stunning resume that captures the attention of recruiters and hiring managers.

Reason I chose this business:

CV Platform has truly transformed the way job seekers approach their employment search. As someone who has navigated the tumultuous waters of job hunting, I can confidently say that CV Platform is a game-changer.

Service

Date of experience: March 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user gregt469
Missouri
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

One of the most remarkable features of this platform is its exceptional customer service. When I say exceptional, I'm not exaggerating. They truly stand out in today's digital landscape, where quality human interaction is often missing.

Date of experience: June 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Greg,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user angelai589
Colorado
1 review
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase

It is my first time trying this to improve my resume for future references and I highly recommend this app. The application was very helpful and it also had other options that can kick start your resume especially for fresh out of college or high school individual interested in building a strong and professional resume that will be in an advance level. Thank you so much.

Date of experience: February 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angela!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user theresat805
California
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

One would think that the resume would be correctly formated but the resume is one long document not in 8.5 x 11 pages. It is a.pdf so easily editing it is not an option

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Theresa,

We appreciate you sharing your experience.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Clara

ResumeCoach.com Team

Thumbnail of user ferdinandf27
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Excellent! Thank you for a great service and product. Made it easy to craft a high quality resume.

Reason I chose this business:

Friend recommended

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ferdinand,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user christopherb3226
Texas
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

This system is an awesome system that allows for real time resume editing ability

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user gilbertb141
New Jersey
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

CS is great plus each template is designed meticulously, keeping a perfect balance between aesthetics and professionalism. The way they are structured is not only appealing to the eye but also captures the essence of your professional journey effectively! Good job!

Date of experience: July 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gilbert,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user gabrielt240
Ohio
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

CS representative was extremely helpful and respectful in solving the difficulty I was facing. He went out of his way to ensure I did not have to start my work from scratch. Absolutely wonderful service.

Date of experience: June 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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