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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,684
Neutral
255
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,424)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user eugenem396
Pennsylvania
1 review
2 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

Really good service and also affordable. All the templates look so nice too. If you have any problems you can always talk to any of their agents. Luke was super helpful any time I needed something. Recommended!

Date of experience: February 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eugene!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user alicias645
California
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

Their CS representatives are not only responsive but also show an impressive level of understanding and empathy. The responses are quick, concise, and most importantly, they address your concerns effectively.

Date of experience: June 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alicia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user nikitaz5
Estonia
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Resume site is a real lifesaver for those aiming to stand out in the job market. The intuitive interface and templates make the resume creation process easy, while insightful articles help understand market demands. Flexibility to adapt to various positions and easy distribution across platforms are excellent bonuses. I recommend it to everyone seeking professional success!

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nikita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user anniem501
Cyprus
1 review
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase

First and foremost, the user interface is incredibly intuitive. Navigating through the platform feels like a breeze, thanks to its clean design and straightforward layout. Whether you're a seasoned professional or a recent graduate, finding your way around CV Platform is a seamless experience.

Furthermore, CV Platform offers a plethora of templates and designs to choose from, allowing users to showcase their unique personality and style. Gone are the days of bland, cookie-cutter CVs; with CV Platform, you can create a visually stunning resume that captures the attention of recruiters and hiring managers.

Reason I chose this business:

CV Platform has truly transformed the way job seekers approach their employment search. As someone who has navigated the tumultuous waters of job hunting, I can confidently say that CV Platform is a game-changer.

Service

Date of experience: March 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user gregt469
Missouri
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

One of the most remarkable features of this platform is its exceptional customer service. When I say exceptional, I'm not exaggerating. They truly stand out in today's digital landscape, where quality human interaction is often missing.

Date of experience: June 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Greg,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user angelai589
Colorado
1 review
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase

It is my first time trying this to improve my resume for future references and I highly recommend this app. The application was very helpful and it also had other options that can kick start your resume especially for fresh out of college or high school individual interested in building a strong and professional resume that will be in an advance level. Thank you so much.

Date of experience: February 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angela!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user theresat805
California
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

One would think that the resume would be correctly formated but the resume is one long document not in 8.5 x 11 pages. It is a.pdf so easily editing it is not an option

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Theresa,

We appreciate you sharing your experience.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Clara

ResumeCoach.com Team

Thumbnail of user ferdinandf27
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Excellent! Thank you for a great service and product. Made it easy to craft a high quality resume.

Reason I chose this business:

Friend recommended

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ferdinand,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user christopherb3226
Texas
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

This system is an awesome system that allows for real time resume editing ability

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user gilbertb141
New Jersey
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

CS is great plus each template is designed meticulously, keeping a perfect balance between aesthetics and professionalism. The way they are structured is not only appealing to the eye but also captures the essence of your professional journey effectively! Good job!

Date of experience: July 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gilbert,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user gabrielt240
Ohio
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

CS representative was extremely helpful and respectful in solving the difficulty I was facing. He went out of his way to ensure I did not have to start my work from scratch. Absolutely wonderful service.

Date of experience: June 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user ilzuksg
Switzerland
1 review
0 helpful votes
  • Send Message
December 16th, 2023
Verified purchase

Great CV and Cover Letter writing tool. Was very easy and fast to use. I do not agree with other few comments that quality of PDF is poor. Its as good as any other document you made elsewhere.
I used only to make 1 CV and 1 Cover Letter so paid 2,45 euro. The next day i cancelled my subscription as I did not need any more services for the moment. Nothing else to pay. (hopefully wont be charged after 14 days :) really happy and will use again for my next CV and Cover Letters. Recommend to everyone. Thanks!

Reason I chose this business:

Seemed very nice and modern layouts, easy steps and fast to make it. Was a bit worried for the quality and scam issues as there were several bad reviews but turned out very well.

Service

Date of experience: December 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user tamaral288
Georgia
1 review
0 helpful votes
  • Send Message
January 20th, 2023
Verified purchase

I highly recommend their services as they provide numerous templates and styles to suit anyone's taste. The best part is that they have a customer service team ready give you suggestions on how to improve you cv. I would use this again in the future.

Date of experience: January 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tamara,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user vicd66
New York
1 review
0 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

Maybe I missed the fine print, but I gave more than a cursory look for the costs. It said FREE everywhere. I made my resume, which has never looked better by the way, and then got hit with a small fee, but also a sign up for a more significant subscription fee if I don't cancel. Don't love the surprise at the end when you've done the work already. Let's just be clear up front. I would gladly pay $2.95 for a resume of that caliber.

Date of experience: January 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vic,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user cortneyp21
Texas
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Don't advertise your product as free to desperate young job seekers who were never taught how to make a resume. Don't get me wrong, you have a good product, just scummy advertising practices and gotcha tactics.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Cortney,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user rocioo19
California
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Love the service they provide a great variety of styles and for a great price.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rocio,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user vassilisp1
Greece
1 review
0 helpful votes
  • Send Message
March 30th, 2023
Verified purchase

The layouts of the templates are perfect with a variety of styles to choose from. The auto-filling sentence part is a great tool that helps to design and build a really nice CV. If i had to rate the subscription policy i would have easily give 1 star. Without being clear from the emails you will receive, they charge you automatically once the 14 days of the -not so - free trial expires. The Support Team on this matter was really helpful with excellent guidance.

Date of experience: February 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Vassilis!

Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.

We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!

Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/

Warm regards from the entire Resume Coach team,

-ResumeCoach

Thumbnail of user nickd1245
Spain
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

I decided to dive in before purchasing and see what I could create. It took me about an hour to throw a decent resume together. My only complain was that the interface attempted to throw some canned language in that I could not delete and occasionally ally it would copy and duplicate an experience entry, and one of the existing entries would get over written. Frustrating but I worked around it.

Also the ability ti adjust the margins and add hard returns would be beneficial since the line breaks sometime cut words in half.

Reason I chose this business:

Internet search and I wanted to give it a try

Date of experience: October 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Nick,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user deniseg1086
Florida
1 review
0 helpful votes
  • Send Message
June 1st, 2023
Verified purchase

The CV templates are especially attractive and provided me with excellent ideas to revamp my own CV. Even if you're out of the job search game, these templates can provide you with inspiration. Plus, their customer service is exceptional.

Date of experience: June 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Denise,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user kristinl250
New Jersey
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

I had to recently use this service to make a cv that I haven't made in over 20 years thank god for this site it helped me land a job with little effort on my part the site walks you through every aspect of completing a superb resume and it works

Date of experience: January 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user rhondas1041
California
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

It was great to have direction to compile a complete resume and have assistance with concise wording.

Date of experience: July 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rhonda,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user genao13
Texas
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user hanbinc
Massachusetts
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Great page. Easy to make Resume/Curriculum Vitae, helped me a lot.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hanbin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user ofril
Israel
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Easy, step-by-step application with great designs...

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ofri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user briant1940
Kansas
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

One of the simplest programs I've used to create a resume on top of it having a tips and tricks in order to help you quickly fill out a resume. Would recommend.

Reason I chose this business:

I needed to build a resume and yours was the top site.

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brian,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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