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ResumeCoach

Overview

ResumeCoach has a rating of 4.3 stars from 11,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 6th among Resume sites.

service
356
value
63
quality
67
This company responds to reviews on average within 3 days
How would you rate ResumeCoach?
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Nevada
1 review
0 helpful votes
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It was easy use and had great templates, and they give you tips as your going along. When your finished they quickly review your picture and if its not viewing the way a manager would like to view it they tell you to fix it and when its perfect the let you move ahead to either download or save it to profile. Still have to pay for it though like $2

Date of experience: August 19, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Crystal,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Thank you very much for all you help it was fast and easy i will definitely recommend it

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Luis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

GB
1 review
0 helpful votes
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Misleading
October 12, 2024

Your promotional material states the templates are free... they are not and you have to pay to obtain them

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Paul,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Meg

ResumeCoach Team

Arizona
1 review
0 helpful votes
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It was good resume but I'm still being chagred
November 1, 2024

Easy to use but still being charged 30 a month and i don't know why

Date of experience: October 22, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Anthony,

Thank you for taking the time to leave us a review and we're sorry to hear the inconvenience this situation may have caused you.

Please be informed that our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Tina

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Good start
August 14, 2024
Updated review

I liked the simplicity on resume builder. But the lack of editing features and continuous errors trying to save new work over the existing file was disappointing and frustrating.

Date of experience: August 4, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Mike,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Amy

ResumeCoach.com Team


Thank you for wondering guides and tips to building...
August 7, 2024
Previous review

Thank you for wondering guides and tips to building a resume I can be proud to present that best represents my work history.

Date of experience: July 28, 2024
Arizona
1 review
0 helpful votes
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Satisfied
October 13, 2024

I was disappointed in the fake ad saying free
Why do I have to enter 50 more characters?
Why do I have to enter 50 more characters.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hi David!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lily

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Cancel download me money
October 31, 2024

You downloaded me money motley. Cancel
Immediately!im going to complain you!

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello ניסים ב,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Natti

ResumeCoach.com Team

Mongolia
1 review
0 helpful votes
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Ok your application is very nice good job and
Good luck
Ok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luckok your application is very nice good job and
Good luck

Date of experience: August 16, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

New Hampshire
1 review
0 helpful votes
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Very helpful and made the process of updating the resume so much easier.

Date of experience: October 20, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Leslie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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חחחח
January 24, 2025

יעחחחליעעהההכככעעיייחחחיעכככיחחחעככ
יעעכעעעעעעעיייחחחחמ
יעהכעעעיחחיהה

Date of experience: January 14, 2025
Customer Care Team R. ResumeCoach Rep
3 months ago

שלום,
תודה רבה שמצאת את הזמן לתת לנו 5 כוכבים!
אנו מאחלים לך את כל הטוב בשאיפות הקריירה שלך!
בברכה,
צוות ResumeCoach.com

Singapore
1 review
0 helpful votes
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Create CV
October 31, 2024

Good application to help creating my CV in order apply for job

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

France
1 review
0 helpful votes
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Such a straight forward process!
October 31, 2024

Such a straight forward process! I love how simple and efficient the experience was.

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Églantine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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It was a pretty easy site to work with
July 25, 2024

Its a decent site but pretty limited. You also have to be very detail oriented in that it will throw the examples in your experience or education areas if you dont watch carefully. I.e. The system used Louis Viton sales rep on my resume to show what they wanted in that section. I added my experience and when I went to download it, I noted that LV example was still in the experience section of my resume.

Date of experience: July 15, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Jennifer,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Well done, easy to use
August 13, 2024

Well done, easy to use. Good experience. However I do wish one could be done free to see how well everything works then pay to make changes at an alter time if needed.

Date of experience: August 3, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Alan,

Thank you so much for taking the time to leave us 5 stars!

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Maine
1 review
0 helpful votes
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I haven't needed a resume for 13 years, so when I did, the task seemed very daunting. Resume Coach and the AI really helped and I know it was a lot better than would I would have put out myself.

Date of experience: August 15, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Tanya,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Illinois
2 reviews
0 helpful votes
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Professional and easy
September 20, 2024

I loved the beautiful templates. It made it very easy and very professional looking. I was impressed and very happy with the experience, which is usually a lot more stressful for me.

Date of experience: September 10, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Bryana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

New Hampshire
1 review
0 helpful votes
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Resume
October 4, 2024

It was fast and easy to use. Very helpful to what I needed. I would recommend if you are having trouble formatting your resume

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Megan,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

New York
1 review
0 helpful votes
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Easy and Beautiful Resumes created quickly from existing resumes

Date of experience: October 20, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Megan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Kuwait
1 review
0 helpful votes
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Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

Date of experience: January 12, 2025
Customer Care Team R. ResumeCoach Rep
3 months ago

Hello Abdullah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Illinois
2 reviews
0 helpful votes
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False advertisement
August 6, 2024

False advertisement. I was lured in under the guise of free CV tool and was tricked into paying after spending an hour crafting my resume. Helpful, but deceiving.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Selena,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lily

ResumeCoach.com Team