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ResumeCoachReviews 11,010

4.6

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Charges not authorized
October 21, 2024

Today I receive a charge for no reason from you, I find but anything service with u.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Manuel,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

California
1 review
0 helpful votes
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Such a great tool!
October 21, 2024

Such a great tool! Very easy and great cost. Will use move forward.

Date of experience: October 11, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Christian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Poland
1 review
0 helpful votes
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Сохранилось в ужасном формате. абослютно неправильное форматирование. Обидно, что я потратила время и еньги на то чтобы сделать резюме именно в этой программе. Больше тут делать не буду

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 10, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Здравствуйте, Elvira

Мы сожалеем о неудобствах, которые могла доставить вам эта ситуация. Мы стремимся предоставлять самые лучшие услуги, поэтому просим вас связаться с нашей службой поддержки, чтобы мы могли решить проблему как можно скорее.

Вы можете сделать это через раздел «Контакты» на нашем сайте: https://www.resumecoach.com/contact/.

Мы будем рады помочь вам.

С уважением, Lily

Команда ResumeCoach.com

California
1 review
0 helpful votes
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Awesome Resume Builder
October 21, 2024

Easy to use website to craft your resume with the help of powerful AI.

Date of experience: October 10, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Rafael,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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You are not transparent with the customer all the way. Currently, only after investing a lot of time (this is not 15 minutes) and trying to download it, you inform me the service is $ 0.95$ to download the CV; when checking my credit, I see you charged 29.95$; not cool.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 10, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Avi,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lily

ResumeCoach.com Team


You are not transparent with the customer all the way
October 6, 2024
Previous review

You are not transparent with the customer all the way. Currently, only after investing a lot of time (this is not 15 minutes) and trying to download it, you inform me the service is with cost; not cool.

Date of experience: September 26, 2024
Israel
1 review
0 helpful votes
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This was so so bad and you need to bring me back my money and I hope you will close this $#*!

Date of experience: October 10, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello שרה ש,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Leyre

ResumeCoach.com Team

California
1 review
0 helpful votes
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Good job you did ver good thank you so much for all the help oh yeah

Date of experience: October 10, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Isaac,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

AE
1 review
0 helpful votes
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It was convenient and precise with recommended template for the CV format

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Nirosha,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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Affordable and does the job
October 21, 2024

Great resume builder that's the cheapest I've seen besides free. Great templates as well but my only complaint would be that there's not actually that many templates. More would make the service a lot better.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Cameron,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Fast
October 21, 2024

Fast. Wish would offer a flat fee. Now I have to remember to cancel this

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Heather,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Washington
1 review
0 helpful votes
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You did an amazing job helping me to get my resume complete and ready to enter into the medical field.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Shaquita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

El Salvador
1 review
0 helpful votes
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.
October 21, 2024

.

Resourceful call center representative who consistenly meets and exceeds productivity goals. Proven capacity to troubleshoot issues quickly. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfactinon and increase the loyalty
Resourceful call center representative who consistently meets and exceeds productivity goals. Proven ability to solve problems quickly. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase loyalty.

Resourceful call center representative who consistenly meets and exceeds productivity goals.
Capacity to troubleshoot issues quickly. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty

Customer service has been a big part of my career, and I've been fortunate to gain experience in various roles.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Daniel,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Amazing Resume Builder
October 21, 2024

Amazing Resume Builder. Recommend this to anyone loved it.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Crystal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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This site is very user friendly and thorough! It took a lot of the stress out of building a resume.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Sean,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Easy to use website, that makes developing a professional resume simple.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Japheth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
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Thank you for making my life easier, I'm very appreciate this program.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

France
1 review
0 helpful votes
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Rien a dire
October 21, 2024

Rien a dire. Je recommande. Intuitif, esthétique et vraiment utile, j'ai pu facilement et rapidement faire mon CV.

Date of experience: October 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Bonjour Abel,

Nous sommes très heureux de savoir que vous avez eu une expérience positive avec notre plateforme.

Vos commentaires sont une grande motivation pour nous et nous incitent à continuer à développer et à améliorer nos services. Nous sommes heureux de vous avoir offert une expérience aussi satisfaisante.

Merci encore de faire confiance à ResumeCoach. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire avec votre CV ou vos objectifs de carrière.

Cordialement, Natti

L'équipe ResumeCoach.com

California
1 review
0 helpful votes
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Date of experience: October 8, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Ana,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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This is so helpful as a graduate, who has experience but doesn't really know how to get started with putting it neatly in a resume

Date of experience: October 8, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Ana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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I have to admit that i didn't expect it, very nice job Noah! Thank you very much!

Date of experience: October 8, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Dear Άννα,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain