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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,682
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,429)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jacksonh123
Hong Kong
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design easy design

Reason I chose this business:

Easy design

Date of experience: October 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jackson,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user sheldons118
Virginia
1 review
0 helpful votes
  • Send Message
July 24th, 2023
Verified purchase

The suggestions and tips provided were invaluable in tailoring my letters to specific job requirements. Resumecoach made the entire process less daunting, and I'm now more confident in my applications!

Date of experience: July 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sheldon,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user georgej1077
Florida
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I am so happy. Great Job NoaH. It took such a little amount of time to get this done. I tried another organization on-line and it took almost a week to get this far.

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear George,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user aishaw72
Massachusetts
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

This was so great! I knew that I just needed to update a few things on my resume but you made it better and easy!

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aisha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user heatherc1933
Arizona
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Updating my resume was so easy. I will definitely tell my friends and family about ResumeCoach!

Reason I chose this business:

It was the first option in Google

Date of experience: August 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user gordonw288
California
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

You're the best……………………………………………………………………………………………..

Date of experience: August 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gordon,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user abelr90
France
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Rien a dire. Je recommande. Intuitif, esthétique et vraiment utile, j'ai pu facilement et rapidement faire mon CV.

Date of experience: October 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Bonjour Abel,

Nous sommes très heureux de savoir que vous avez eu une expérience positive avec notre plateforme.

Vos commentaires sont une grande motivation pour nous et nous incitent à continuer à développer et à améliorer nos services. Nous sommes heureux de vous avoir offert une expérience aussi satisfaisante.

Merci encore de faire confiance à ResumeCoach. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire avec votre CV ou vos objectifs de carrière.

Cordialement, Natti

L'équipe ResumeCoach.com

Thumbnail of user oanht9
Viet Nam
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

The templates are variety. But I cant download it by page with nice format.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

Please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user kaylah700
Florida
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

I used this site for a more modern look to my resume, unfortunately the resume I created is not ATS friendly.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kayla,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Amy

ResumeCoach.com Team

Thumbnail of user olgak202
Switzerland
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I have encountered difficulties in creating a PDF file. I always get one page, although there is data for two pages

Reason I chose this business:

This was a random selection at a small introductory price.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Olga,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Natti

ResumeCoach.com Team

Thumbnail of user lisap3340
Tennessee
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

This is advertised on google as a free service to create a CV document. However, to access the document once created is a monthly fee. I am very disappointed. I would have liked the option to pay for a 1x use.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lisa!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user jerrys1713
Texas
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Sir, you are a God sent to people like myself. This may help me to achieve things I've never been able to achieve. Thank u

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jerry,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user marlol17
California
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

This service was very easy to use! I would recommend it to anyone wanting to create a professional resume. Thank you resume coach!

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marlo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user winfriedb1
Kansas
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

You said it was free you lied. False advertisement. You type in all the information and then get charged before you can download.

Reason I chose this business:

Thought it was free.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Winfried,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user reginaldb188
Florida
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

This is a great resource when starting to write down your resume. Sometimes it is hard to find the exact word to describe what you do, but with Resume Coach you are in great heands! Thank you so much.

Date of experience: June 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reginald,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user sophiap407
Maryland
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Resume was advertised as free with the ability to upgrade but still charged me at the end of it without an option to go back.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sophia,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user robertk4424
Belgium
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

There were less options to add sections. You should inrease the section options to add such as volunteer experience, etc

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robert,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user paulab1272
Australia
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Document doesn't print properly! Says it's a FREE CV and cost me 0.95c to try and print the dodgy document

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paula,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Elle

ResumeCoach.com Team

Thumbnail of user galiag5
Israel
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I wouldn't mind paying for the product if I had known from the start. Asking a payment after a user has finalised his resume is extremely frustrating.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Galia,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user hongt87
Viet Nam
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

It is very expensive for a resume. I think it is only nearly one usd. Today I have to pay about 30 usd

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hong,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Clara

ResumeCoach.com Team

Thumbnail of user giorgim16
Greece
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

A very good website. Very helpful. Thanks for help. It offers great designs of different kinds of resumes.

Date of experience: June 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Giorgi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user vanessav333
California
2 reviews
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

I love the fact that it was so simple to create your resume. All the templates make it very simple. Thank you!

Reason I chose this business:

Honestly, it was the first website I came across on Google and noticed it was simple and easy to get started

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vanessa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user donnac3154
South Africa
1 review
0 helpful votes
  • Send Message
February 22nd, 2024
Verified purchase

I did not sign up for a full subscription, I just received a notification of a deduction of a full subscription of $49 dollars, I will be amking a complaint to higher officials.

Please refund my money immediately as I dont want this service.

I will be reporting this.

Donna Constant

NO RESPONSE i will be reporting to authorities and have contacted fraud departments

Reason I chose this business:

I did not sign up for a full subscription, I just received a notification of a deduction of a full subscription of $49 dollars, I will be amking a complaint to higher officials.

Please refund my money immediately as I dont want this service.

I will be reporting this.

Donna Constant

Service

Date of experience: February 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Donna,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user yagmurd
Turkey
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

You are telling that it is completely free then we are using and paying to download you are trying to fool people. ı would never recommend you to anyne and never again pay for you. I just did because ı dont want to do it all over again in any other platform.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yagmur,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user debraf991
Florida
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

This has been the quickest resume building process I have ever experienced. Thank you Resume Coach! I needed it quick and so loved the AI generated helpful responses.

Date of experience: April 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Debra,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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