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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,678
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,430)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user debraf991
Florida
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

This has been the quickest resume building process I have ever experienced. Thank you Resume Coach! I needed it quick and so loved the AI generated helpful responses.

Date of experience: April 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Debra,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user oluwatobib1
GB
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

You never tell me im gonna pay from the on set, that doesnt go well with me

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Oluwatobi,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user jasminec519
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I love how easy it was to create my resume! The features included are amazing and I would highly recommend!

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jasmine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user lindak3018
Indiana
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I needed to create a resume quickly and this was a quick process. I'm very pleased with how it looks.

Reason I chose this business:

I went with ResumeCoach because of good reviews.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Linda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user santhoshm10
Kuwait
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

It was good. My job was done. Features were good. Colourful options were there

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Santhosh,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user zoltnk
Hungary
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

It was fairly easy to create my CV, I was using my old one as reference, and I just copy paste basically from my Word. My old one was just a basic word doc, and it looked poorly made. With this template I have now what I wanted, and it looks great!

Reason I chose this business:

Search result

Date of experience: November 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zoltán,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user enriquek13
California
1 review
0 helpful votes
  • Send Message
April 20th, 2023
Verified purchase

Templates include customizable templates, pre-written phrases and keywords, and a cover letter builder. It also offers a variety of tips and advice on resume writing, as well as the latest trends and best practices in the job market.

Date of experience: April 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Enrique,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user ashleyj971
Georgia
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

This process was very easy and fast, I truly appreciate the straight forwardness along with the AI generator for help!

Reason I chose this business:

I stumbled upon it, but I'm glad I did!

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user anfals2
Oman
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

It is a good application for making a good CV. Most important AI is very helpful for making a good CV

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anfal!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user alaysiam3
Tennessee
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Very easy to use. Loved how it helped me pick the exact words to say.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user brianw2836
Delaware
1 review
0 helpful votes
  • Send Message
February 2nd, 2024
Verified purchase

ResumeCoach was the best option for a person like me who was seeking to upgrade my resume in a timely manner and help myself and others in my community to present the best and most up to date information about my career path

This customer service experience was by far the fastest and most encouraging way to engage with other candidates in the business world.

Reason I chose this business:

I was looking to upgrade my resume for future work endeavors and needed some assistance with designing

Service

Date of experience: February 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ljubomirj
AE
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Easy to follow, clear, fast. Very happy with the setup. Thank you

Date of experience: August 23, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user autumnd78
South Carolina
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Very easy to utilize the tools given, I'm pleased with my experience for sure.

Reason I chose this business:

Saw ad on google.

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Autumn,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user kkm26
Alabama
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

I needed a quick resume and found this online to use for those purposes.

n/a

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user lynnf486
California
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

Jumping into the job market felt daunting until I found this cool tool. It guided me through the whole resume thing, making me feel like a pro. Landed an interview quicker than I thought possible!

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lynn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user barbarar2491
North Carolina
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

I love Resume Coach because I make different resumes for each job I apply to. It helps me tailor my resume to the specific job requirements, and I can make sure that my skills and experience are highlighted in the best possible way

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Barbara,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user joycec1257
Australia
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Few things I would like to adjust but no where to adjust columns and margins. Would like to add titles to other columns and keep scheme when adding

Reason I chose this business:

Seemed easy

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joyce,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user teresag1090
Texas
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Your website says it is a free downloadable and when I enter all my information then it requests a payment. Horrible

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Teresa,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user evelyng567
South Carolina
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

I was looking for an updated Resume template and your website was referred. Excellent and easy to use.

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Evelyn,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user shalomm5
Cameroon
1 review
0 helpful votes
  • Send Message
May 11th, 2024
Verified purchase

Resume coach has made it very easy and affordable to have a top notch Resume. And applying for jobs has never been easier. I fully recommend ResumeCoach to anyone. Keep up the good work.

Date of experience: May 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shalom,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user davea948
South Africa
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

This tool was very helpful, i would like to have seen a few more options under the Retail Sector as it only goes to store manager not area or regional and operations managers, i liked the AI tool this was extremely helpful, a couple more options would have been even better

Reason I chose this business:

From what I saw on the internet this one looked the best, and once I used it, I was glad that the chose made was the right one.

Date of experience: April 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dave,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user christosn6
Norway
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Very good site! Easy and simple to use with helper applications and many templates so you can choose what suits you!

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user laketap2
Alaska
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

My husband and I had not completed a resume in a while. I reached out to a friend who suggested using ResumeCoach. ResumeCoach provided the guidance we needed with the provision of templates and a 'guided model'. The built-in AI capabilities alsolent assistance to offering suggestions for varied sections of the resume e.g. objective statements, skills/qualifications, job descriptions. We were able to adjust the AI results to what we needed. Additionally, ResumeCoach gives tools for constructing a cover letter. It was a "one-stop shop" experience. We were very pleased. My only critiques are: 1). When I downloaded the completed resume as a pdf, it did not format to an 8.5 x 11 sheet of paper. I changed the browser I was using and "happened upon" download options from the ResumeCoach Home Screen. I had a choice of download options. In this case, 'print ready pdf (multi-page)'. When downloading from the ResumeCoach "finishing area" the default download option is 'digital print (single-page). There are no other options given. (It was not a browser issue). 2). In trying to keep the design of the resume and cover letter consistent e.g. font, color, etc. the templates have no titles. It is not apparent which types go together. 3). The resume generator enables you to delete/add sections, whereas, the cover letter generator does not. 4). Both the resume and cover letter generators do not permit the user to format spacing. On the resume, in two separate sections, the spacing between bulleted items was uneven. On the cover letter, there was no space between the recipient's info and the salutation to the recipient.

When I contacted ResumeCoach during business hours, they were unavailable. Additionally, in trying to do a live chat, ResumeCoach was closed.

Reason I chose this business:

ResumeCoach provided what I needed in a fast and user-friendly method. I liked the finished products I received at a minimal cost to me.

Service

Date of experience: May 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laketa,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user shenay
California
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

I have only just created 1 resume so far. I haven't finished tweeking it, but looking forward to seeing how well it stacks up to my previous resume.

Reason I chose this business:

In hopes to have a more impactful concise resume.

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shena,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user obeda.j
Illinois
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It is professionally standard and a great enough. There was nothing to really complain about. I definitely recommend it!

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Obed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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