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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,676
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,430)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jamiusm
Mississippi
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Said it was a free service of course it was not. This always seems to be the case, then ask for reviews

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jamius!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dannyc651
California
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

I have struggled getting noticed with my current resume as it is 3 pages long. Love my new and improved resume! Thank you.

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Danny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user shawnat82
Maryland
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Great Job! I love my resume I will be using this service again.

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shawna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user khalida434
Oman
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

The whole experience was good and useful, but we need more option for editing like font, colour, templets ext.

Reason I chose this business:

Easy to use

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Khalid,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user elip83
Indiana
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Everything said it was free up until the end. Please say you have to pay right out in front. It would have been 5 stars if you had done so.

Date of experience: June 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eli,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user mohammada887
Qatar
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

It was good.overall but i need you to stop my subscription coz i dont need it any more.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Mohammad,

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user ashleym2233
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

I didn't realize the service came with a fee. You should be up front from the start. It came as a surprise. Many AI tools out there are free to user.

Date of experience: June 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Ashley!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user robertom445
Texas
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Super duper easy to use! Would recommend to anyone. Hope I get the job I'm hoping for with this resume.

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roberto,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user thaib7
Viet Nam
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Advertising that Free when sign up, but charge fee when client spend time to create information.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Thai!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user leilanie5
Maryland
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Using Resume Coach is a seamless process and efficient process. One critique is to enhance the capability of job experience beyond the four options provided to add to the resume.

Reason I chose this business:

The trial period was affordable for the length of time. It also provides assistance with generating cover letters.

Date of experience: May 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leilani,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Natti

ResumeCoach.com Team

Thumbnail of user todds1288
Colorado
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Easy to use. Great interface. Very professional looking. Looking forward to getting some calls back.

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Todd,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user dionysiosk3
Greece
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

It is advertised as a free service after you spend all this time to create the cv it ends is not a free service. This practice is dishonest

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dionysios,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user sarahs4372
Italy
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

Super fast and great results.
The cost is also a great value. I will definitely recommend your website to others

Date of experience: May 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user henryl785
Idaho
1 review
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase

This was a great, quick way of creating my resume! I appreciated the help to get this quickly updated.

Date of experience: May 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Henry,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user cherayh
Texas
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Thanks so much! This was very easily done with your help. Hopefully this will land my dream job!

Date of experience: July 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cheray,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user kalh10
Arizona
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Great service overall highly recommend using it, thank you!

Reason I chose this business:

Honestly i dont know but i like it.

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kal,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user kennethh1966
Washington
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Paid for it but can't go back and update info without having to pay for it again what a rip off

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Kenneth!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user shaharb2
Israel
1 review
0 helpful votes
  • Send Message
July 29th, 2023

They claim it is a free resume maker and when you want to download it they ask you for 2 dollars, after a while i saw a 30 dollars charge from them without no notice from them, it i wouldnt notice the charge they would charge me for 30 euros every month for their membership, for what? Scammers.

Products used:
Their resume template

Service
Value
Quality

Date of experience: June 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear valued customer,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely,

ResumeCoach.com Team

Thumbnail of user yutingh5
TW
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

The AI function save me so much time to think about how to describe my performance and my experiences on previous/ present works! It's perfect !

Date of experience: July 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yu-Ting,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user jesusa364
Florida
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Great online resume company they are quick and easy to use only issue is it's not free as advertised

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jesus,

Thank you for leaving this valuable feedback.

We understand your frustration with the payment process, and we'd like to apologize for any inconvenience this has caused you. If you are still having trouble with your payment, please reach out to our Customer Care team directly at contact@resumecoach.com and they will be more than happy to assist you.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search.

Thank you for choosing ResumeCoach and we hope we can continue to assist you in your career endeavors.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user brittneyw159
Virginia
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Great & easy to use. Helped me quickly set up my new resume! Looking forward to all the feedback I will get moving forward.

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brittney,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user andrewm3462
Florida
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Great stuff thanks keep it up hope you become a billionaire one day. I know I will, see you there

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user rebeccag1777
Arizona
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

I don't have anything to say honestly. Thank younbbbbvvvbnkjn
Hbchjnmmmlijh. Mjgccdyhnnnbyytddxx bkoiutcchjjkmm jkkihvvcxfgjmnbcx. Job jfffhhnn thank you

Date of experience: June 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rebecca,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user semird1
BA
1 review
0 helpful votes
  • Send Message
April 22nd, 2023

Extension of subscription without questions. They took 29.95USD from my bank account without asking or even letting me know that they did it. When I logged intro my account then I saw that they did it.

Tip for consumers:
SCAM !!!!

Products used:
Just one CV. After I make the CV and downloaded it I didnt use it anymore

Service
Value
Quality

Date of experience: March 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Semir,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user abeera65
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

Thanks على طول تحملت معاي و سهل تعبئة التفاصيل و النموذج لطيف

Date of experience: November 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

مرحبًا،

شكرا جزيلا لمنحنا 5 نجوم! يسعدنا أن نسمع أنك حظيت بتجربة إيجابية مع خدمات بناء السيرة الذاتية التي نقدمها، ويسعدنا أن نكون قد ساعدناك في بحثك عن وظيفة.

شكرًا مرة أخرى على كلماتك الرقيقة واختيارك Resumecoach. نتمنى لك كل التوفيق في مساعيك المهنية!

مع أطيب التحيات، (سارة)

فريق

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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