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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,668
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user marianm256
North Carolina
1 review
0 helpful votes
  • Send Message
October 24th, 2023
Verified purchase

I've used online resume builders before, but none offered the comprehensive assistance that Resume Coach does. It's been a game changer for my job hunt.

Date of experience: October 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user danialq3
Turkey
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

I was able to make my CV without any problem and with little fee

Date of experience: August 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user amyb2997
Iowa
1 review
0 helpful votes
  • Send Message
November 30th, 2023
Verified purchase

Everything about your website says "free" until I go to download my resume. Then suddenly it's not free anymore. I'll pay because I need the resume, but it seems pretty underhanded.

Date of experience: November 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amy,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user jamesl5204
Georgia
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Site was a valuable tool in my CV building experience. Good tool.

Reason I chose this business:

Price was reasonable

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello James,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user laurenb1373
Florida
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Good I don't want to give more characters than good. This is stupid. It was just good that's all!

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lauren,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user doylew48
Illinois
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

The resume was written very well and I even received a compliment from one of my prospective employers. Thank you for your help. I really appreciate it.

Date of experience: July 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doyle,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user constanceh201
Illinois
1 review
0 helpful votes
  • Send Message
October 31st, 2023
Verified purchase

Tool!The user-friendly interface and customization options on the platform allowed me to tailor my resume to different job applications. A versatile tool!

Date of experience: October 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Constance,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user noas31
Tennessee
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

It would be nice to have greater customization with template sections and colors. Otherwise, this has been a largely helpful tool for building my Curriculum Vitae as required by my university

Date of experience: September 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Noa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user sharil137
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 30th, 2023
Verified purchase

Great service to use when you need a resume fast that looks professional! I didn't put hardly any effort in and have had numerous compliments on my resume.

Date of experience: June 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shari,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user williamb5906
North Carolina
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

I've always been wary of online tools, but Resume Coach was a breeze to use. Had my resume polished in just minutes. And the results? Got a job interview lined up next week!

Date of experience: October 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello William,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user charless3692
Germany
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

The program is easy to navigate and holds your hand throughout the entire process. I was able to complete a resume reflecting my experiences and skills in less than 30 minutes.

Reason I chose this business:

I found the program through a Google search. It presented as a free system, however there is a charge to download you email.

Date of experience: February 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Charles,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user aleksandrai5
Hong Kong
1 review
0 helpful votes
  • Send Message
July 1st, 2023
Verified purchase

I hate that you say your service is free on the first page, but once I've spent half an hour filling everything in, turns out it's not free. Cheap trick

Date of experience: May 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aleksandra,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user thaniav
Bahrain
1 review
0 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Everything was great, except the fact where it comes all in 1 pdf page, and when you have many qualifications, it looks like a strip, instead of let's say 2 pages.

Reason I chose this business:

It was the 1st option when researching for resume creator's websites.

Date of experience: August 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Thania,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards,

ResumeCoach.com Team

Thumbnail of user yanjananim
Zambia
1 review
0 helpful votes
  • Send Message
October 3rd, 2023
Verified purchase

The tools are easy to use. You choose more than one template and save it either as a word or pdf document. It also perfects the CV in terms of professional fit.

Reason I chose this business:

I assumed, ResumeCoach would meet my expectations of developing a selling CV. And it did.

Date of experience: October 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user mattl594
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

Resume Coach helped me stand out among hundreds of applicants. Their expertise in creating compelling narratives is truly unmatched. Will use it again in the future!

Date of experience: September 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matt,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user marciak199
California
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

The quality of the site is just wow & I've never had a bad experience with them. I'll definitely be recommending this service to all my friends and family!

Date of experience: June 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marcia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user bryanm1002
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 10th, 2023
Verified purchase

Navigating the job market was a daunting task until I found Resume Coach. Their platform is intuitive and user-friendly, offering a remarkable experience.

Date of experience: September 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user tylerd580
Massachusetts
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Nice templates and AI was available although I didn't use it but it was nice that it was provided. The template I chose was very professional and liked it.

Date of experience: April 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tyler,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user kristic86
TW
1 review
12 helpful votes
  • Send Message
July 21st, 2020
• Updated review

After I contacted them about the overcharge, they did give me a refund, so I don't think they are trying to scam people purposely, but still be careful of the pricing, it is not transparent enough on their website, just an update for you guys!

Date of experience: July 20, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Kristi!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 4 stars.

Best regards!

-ResumeCoach

Charges beyond your subscription
April 7th, 2020
• Previous review

They charged me for two months after my subscription ended without notifying me at all. I looked at my credit card bill and found out that they charged me $29.95 per month even after my initial 14-day subscription ended. The site manipulated the usage of the plans' descriptions and took advantage of their costumers. To me, the site is a scam and took my money without my consent. Beware of the site.

Date of experience: April 7, 2020

Thumbnail of user darrell29
North Carolina
1 review
0 helpful votes
  • Send Message
September 6th, 2023
Verified purchase

Simply unmatched! Plus their CS give u prompt responses and personalized support. Any roadblock I encountered was swiftly handled with patience and professionalism

Date of experience: September 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Darrel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user leonb260
Ohio
1 review
1 helpful vote
  • Send Message
February 27th, 2023
Verified purchase

Love their customer service! As an agent myself I'm always glad when I find companies that have quality customer service. It was a pleasure! Thanks to Luke who guided me through the process :)

Date of experience: February 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Leon!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user martinah70
Germany
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

Please how can the resume be broken into 2 pages. As an experienced person 1 page isn't sufficient and it come out terrible when printed cos everything compacts into a single page.

No response yet

Reason I chose this business:

I saw it on the Internet

Service

Date of experience: August 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Martina,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is working on a solution so that you can have your resume in a multi-page format.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely,

ResumeCoach.com Team

Thumbnail of user charlesl1214
Singapore
1 review
0 helpful votes
  • Send Message
December 24th, 2021

I came across this ResumeCoach and was caught by an eyes of their creative and glamorous resume template, and also with much useful helping tools for guidance, especially a rookie person liked me doing it for the first time for my upcoming potential job. This really helps me a lot in writing. Never deny that this is my first and pleasant experience using it. Will definitely come back here again to do any adjustment when needed in the future. But one thing to highlight is only, the 14 days free payment automatically deduct out of concern.

Service
Value
Quality

Date of experience: December 23, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Charles!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Thumbnail of user lelab28
California
1 review
0 helpful votes
  • Send Message
October 18th, 2022
Verified purchase

I am very pleased with the result, didn't expected it, as I only spent like 5 minutes on it. I hope it would give me great results! I usually use this site because I trust their CS agents via chat so much, they answer very kind and fast with any complaint. I talked to a nice agent called Cindy, my five stars are for you sweetie!

Date of experience: October 18, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Lela!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user elijahs281
Ohio
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Awesome service, great concise assistance, with a quick and easy pace that allows for simple editing

Date of experience: June 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elijah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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