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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,660
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user oluwaseuni1
Belgium
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Fantastic and very detailed for use. Also the platform is very user friendly

Date of experience: July 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user brooklinf
Colorado
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I absolutely love my resume thank you for helping me up my job search and skill set

Reason I chose this business:

My resume needed a refresh

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brooklin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user monalisam19
Turkey
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

I cancelled my subscription and apparently due to some technicality my cancellation didn't get through and I got charged. But after contacting customer service, they were more than understanding and helped me to get a refund of my 29$. Honestly, it was short, smooth and a lovely experience without any hassle. Nathalie was more than helpful and patient in solving the problem.
Totally recommend them, plus their ready templates are lovely to use.

Date of experience: September 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Monalisa!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user luisg1064
New York
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I thought it was going to be difficult to do it but it was pretty easy also that the AI helps you a lot to fill out

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Luis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user gregoryb1500
Nevada
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Found the AI coach online, typed in my info, and out came the resume.

Reason I chose this business:

AI generated.

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gregory,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user kennedym71
Illinois
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Was advertised as a free template to make a resume but once completed and ready for download, I could not proceed without payment. I would have used a different site if this had advertised the price.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kennedy,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user jonathanh1527
Georgia
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Easy service to use! Thank you for allowing to get this completed in a efficient manner

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jonathan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user deborahw2646
Idaho
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

The choices of resume' format are wonderful. The process of walking through the sections to create the resume' and the ability to easily edit make this a great tool!

Reason I chose this business:

Random choice based on Google search

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Deborah,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user josephm4799
Wisconsin
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Easy and very helpful! Many different styles to choose from and ways to organize your information intuitively.

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joseph,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user danielh1502
Alaska
1 review
0 helpful votes
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February 15th, 2021

Their website gives a really quick but basic resume format. However, the usefulness ends there. I cancelled my account shortly after starting due to 1 not needing the site anymore, 2 Anyone can make the same resume using microsoft word. 3. Finding out that if you want the actual resume you have to pay.

I then see transactions posting to my account from them, no big deal, I busted past the 14 day trial it's fine. Then they keep coming. I contact customer service and they get back pretty quick that my account subscription is cancelled. I moved shortly after and low and behold looking at my account there are charges from them still. This time when I contacted them they say they need my ID AND a statement from the bank with the charge and card numbers on it. I don't know of any bank that puts card numbers on statements anymore. It's too big of a security risk.

Tip for consumers:
Don't do it. There are better sites with better service

Products used:
Resume writing

Service
Value
Quality

Date of experience: February 15, 2021

Thumbnail of user traceyr408
Florida
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I did find some unnecessary spacing that I couldn't figure out how to get ride of but other than that it was simple, quick and easy to use.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tracey,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user annisanurh
Turkey
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Stephanie explain my question very clearly. But I only have one suggestion for general resume coach that u should charge us per resume. Because most of us just need a resume.
Sincerely

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Annisa!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephanie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user nettieb22
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

I was so impressed with the final product. I made my curriculum in minutes, and the templates were super helpful. It's great to have an easy way to create a professional-looking resume!

Date of experience: May 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user josek160
New York
1 review
0 helpful votes
  • Send Message
April 21st, 2023
Verified purchase

One of the best things about this site is that it's really easy to use. You don't need to be a computer genius or a master writer to create an awesome resume.

Date of experience: April 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jose,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user rufusk24
Missouri
1 review
0 helpful votes
  • Send Message
July 21st, 2023
Verified purchase

I'm pretty sure I found my new favorite service. The site was fast and simple to use, and the agent via chat Andrew was super nice! I'll definitely be using this again

Date of experience: July 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Rufus,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Andrew, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user kellya1538
Maryland
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase
• Updated review

Resume Coach provided tips that helped me improve my resume.

Reason I chose this business:

I choose ResumeCoach to give me some advice on my resume structure.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

The process was quick and easy
August 23rd, 2024
Verified purchase
• Previous review

The process was quick and easy. I thought my resume was great, but Resume Coach helped to make it exceptional.

Date of experience: August 13, 2024

Thumbnail of user ryanl1204
Georgia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Haven't had enough experience to truly rate my experience, but so far so good.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ryan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user normang188
California
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

Got feedback from a campus mentor and needed to tweak my resume last minute. Thanks to Resume Coach's platform, I made edits heading into the interview.

Date of experience: October 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Norman,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user shanea267
Utah
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Resume Coach was super easy to use and made the process simple and straight forward.

Date of experience: July 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shane,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user stephaniec2918
California
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

The use of AI took a lot of the work out of this. I would recommend

Date of experience: July 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephanie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user johnt5432
California
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Very easy. An easy 5 stars for me. Very nice templates. I love it

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user sherrim452
Ohio
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Fast and easy, template made it a snap to create a resume, thank you.

Reason I chose this business:

First one that came up

Date of experience: July 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user joew1630
Illinois
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Great easy to useCollaborated with weld engineers to implement weld quality, weld testing and weld training

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joe,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user peterr1673
South Africa
1 review
0 helpful votes
  • Send Message
August 18th, 2023
Verified purchase

Easy and effective to use. Friendly tailor made templates with different designs to your personal liking. Step by step parts so that you don't feel overwhelmed.

Date of experience: August 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Peter,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user laynied1
Ohio
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

It was very helpful walking me through it and it provided many templates

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laynie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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