• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,659
Neutral
254
Negative
528
View ratings trends
16
See all photos
How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user samuela627
Missouri
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

You advertise as a free resume builder, when you spend hours building it and you get to the end only to be asked for payment. Advertise as free and be free or don't and save people the time.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Samuel,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user williama2624
Illinois
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

The program offers several wording to fit the job title that makes my CV stands out much better than my older CV!

Reason I chose this business:

Guidance and assistance

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello William,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user bradleyc392
Australia
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

Tell people they need to pay before they create the resume! Im only doing this coz of the effort i put into making it. This method of user sign up is not very ethical.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bradley,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Becky

ResumeCoach.com Team

Thumbnail of user shaabann
Bahrain
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

I think you have an easy way to design my resume and it didn't take much time to finish the orocess.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Shaaban!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user evangelial3
Greece
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

I found some difficulty using the programme I needed to add some sections and it was not easy

Date of experience: July 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Evangelia,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Leyre

ResumeCoach.com Team

Thumbnail of user bernardi25
Texas
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Thank you for helping me get the help I need at an affordable price.

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bernard,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user mohammada885
Saudi Arabia
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

The service is nice, easy and fast, in a few minutes I was done.

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammad,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user zoltang19
Washington
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Really great application, easy to use, compatible, time saving, thank you

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zoltan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user christianl569
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

This site was amazing super helpful and easy to use. I would highly recommend this to anyone.

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christian,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user sinafikehg
District of Columbia
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Very satisfied. Very satisfied. Very satisfied. Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user mlondolozim
South Africa
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Thank you for helping me make my resume and i wanna get hired as soon as possible

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user rebeccae870
Virginia
1 review
0 helpful votes
  • Send Message
February 3rd, 2023
Verified purchase

Wanted a new resume because I'm soon moving to a different state so I'll have to start looking for a new job. This website has been super helpful. Loved how intuitive everything is. Thank you!

Date of experience: February 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rebecca,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user waycab
Spain
1 review
0 helpful votes
  • Send Message
August 25th, 2020

Awesome selection, easy to use and great designs to choose from. Definitely recommend.
I've made the best resume I've ever had, took me 20 minutes. Just info in, gorgeous resume out. Absolutely worth the price.

Date of experience: August 25, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Wayca!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user taureanh3
District of Columbia
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

It's very helpful and help me obtain two interviews and four job offers the same day.Thank you all

Reason I chose this business:

I wasn't sure.How Do a resume and the coach is here. We're good a perfect fit

Service

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Taurean,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user syuzih
Armenia
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

My years of experience have prepared me well for this position. You mentioned that customer service is a big part of this job; I spent three years working in a high-volume call center, answering customer calls, and identifying solutions.

Service
Value
Quality

Date of experience: June 9, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Syuzi!

Thank you for sharing your experience and for choosing us for your resume.

Best regards!

-ResumeCoach

Thumbnail of user dorak47
Greece
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Thanks for the fast and efficient template, it was the easiest CV writing experience :)

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dora,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user ghantah
Netherlands
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

It said first free then you charged, at least please students know its not free

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ghanta,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user paolak13
Greece
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Its been while and its not downloaded yet... and I would like also to cancel at any time and there is no unsubscripition to press

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Paola,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user aprilh687
Missouri
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

So easy. They walk you through every step. It looks much better than if I'd done it on my own.

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello April,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user seannah2
Florida
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Loved how easy it was to create a new resume. The framework provided and the recommendations were helpful throughout the process!

Reason I chose this business:

I needed a quick and easy way to create a resume without the cost and time it takes to hire someone.

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Seanna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user leighh202
Florida
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Great job- I love it. It was so easy to build my dream. Resume!

Date of experience: July 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leigh,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user johns16206
Oklahoma
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Its good enough to get the job done with ease, good work indeed

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user kellyb2484
Minnesota
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Easy to use, great help with generating useful verbiage, great choices of formats

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user leroyv34
Viet Nam
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

The website helped me modify my resume to my expectations. I am pleased.

Reason I chose this business:

I needed help with my resume.

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leroy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user erskinec3
California
1 review
0 helpful votes
  • Send Message
June 11th, 2024
Verified purchase

Great way to get a resume up fast and accurate with help that can get information that may take some time to research.

Date of experience: June 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erskine,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?