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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,655
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user zionk3
Illinois
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Worked as needed. No complaints. It has been very useful to me.

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zion,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user lisac5116
Utah
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Very helpful, easy to use with many layout options and reasonably priced.

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user kaitlyns185
North Carolina
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Easy and user friendly. For the price, it's a steal! Will absolutely use again!

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kaitlyn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user law59
Arizona
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Thank you for this amazing resume. Everyone Should use this

Date of experience: July 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user galg14
Israel
1 review
0 helpful votes
  • Send Message
October 17th, 2023
Verified purchase

The modern and well-designed templates are really helpful.
I created an accurate and professional resume step-by-step, and enjoyed every moment.
Highly recommended by me.

I read that I cancel the auto-payment at every moment, but didn't get the option.
I sent an email and did not really get an actual solution.

Reason I chose this business:

Simple yet professional website.
I liked the variety of templates and might use them in the future.

Service

Date of experience: October 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Gal,

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to resolve the issue successfully.

We take pride in providing prompt and effective solutions to any problems that our customers may encounter. We're glad that we were able to assist you and ensure that you had a positive experience.

Please don't hesitate to reach out if you need us again in the future. We're always here to help and we value your feedback (and we're super grateful for those 4 stars).

Thank you again for choosing ResumeCoach, and we hope we can be of service again in the future!

Best regards, Anitta

ResumeCoach.com Team

Thumbnail of user archiet29
Canada
1 review
0 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

I thought my resume was going to be free. After spending a great amount of time editing it, I realize I have to pay. I'm ok with paying but the app should make it clear from the beginning.

Date of experience: February 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Archie,

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Thumbnail of user leonal51
Florida
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

Resume Coach made things quick and easy for me. I often struggle finding the correct words to justify my abilities and qualifications but they have great suggestions that made it easier. I spoke to Andrew via chat and I would definitely recommend this company to friends and family.

Date of experience: September 27, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Leona!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user tommies49
New York
1 review
0 helpful votes
  • Send Message
March 12th, 2023
Verified purchase

With Resume Coach, you get access to an intuitive resume builder, personalized feedback from professional resume writers, and step-by-step guidance throughout the entire process.

Date of experience: March 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tommie!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user amandag1927
Virginia
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Nice easy to use site. The embedded AI helped developed my resume to a new lever.

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amanda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user norienh1
North Carolina
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Easy. Templates are clean and neat but not getting any results from applications yet. Unusual for me.

Reason I chose this business:

For a faster, user friendly template.

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Norien,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Natti

ResumeCoach Team

Thumbnail of user lindak433
Texas
2 reviews
23 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

So simple and streamlined. I love how everything turned out, and I was able to consolidate my words inteligently..

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Linda,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user derya1
Turkey
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

So smooth, easy, time saving, much better CV than I can possibly prepare myself, and as if these are not enough, it costs $0.95?
Noah, and your team:
You are doing a great job!
Derya

Date of experience: November 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Derya,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user mansoorz
Qatar
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

My resume is out of A4 paper. Resume should be 2 pages and it is coming on very large paper size.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mansoor,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Thumbnail of user mattip7
Finland
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Fresh templates and the platform couldn't be easier to use. I would still appreciate a possibility to download some half-locked Word file for later editing.

Date of experience: October 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matti,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user pearlm118
New Jersey
1 review
0 helpful votes
  • Send Message
March 17th, 2023
Verified purchase

BestYou also have access to a library of helpful tips, samples, and advice that can help you make sure your resume is perfect and stands out from the competition.

Date of experience: March 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Pearl!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nerea, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user la165
Australia
1 review
3 helpful votes
  • Send Message
February 17th, 2021

This company keeps charging 29 US dollars from my credit card for over five months without any notice or approval. Totally SPAM! Never use it. I don't think I could get a refund. I couldn't even find an unsubscribe button from their website.

Service
Value
Quality

Date of experience: February 17, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello
Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Thumbnail of user archies81
California
1 review
0 helpful votes
  • Send Message
May 3rd, 2023
Verified purchase

ResumeCoach helped me create a resume that truly reflects my skills and experience. I highly recommend this site to anyone looking to elevate their job search.

Date of experience: May 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Archie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user lewisg378
New York
1 review
0 helpful votes
  • Send Message
May 5th, 2023
Verified purchase

The step-by-step process on ResumeCoach made it easy for me to create a tailored resume that showcases my unique skill set. I highly recommend this site to anyone

Date of experience: May 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lewis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user lenah97
Florida
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Their customer agents are so friendlyyy and efficient. I'm still surprised with how quickly they answered my questions. Thank you guys! Amazing work and even better people

Date of experience: February 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lena!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user angelac2794
New Jersey
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

I needed this resume now. I can't access it until 48 hours? That's insane

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angela,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Meg

ResumeCoach.com Team

Thumbnail of user rudolphh39
Georgia
1 review
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

AwayI was blown away by the quality and professionalism of this website. The templates, in particular, helped me elevate my resume to the next level. Plus, their customer service is a 10.

Date of experience: June 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rudolph,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user nguynq2
Viet Nam
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

It good enought to be create, i hope i will get a job after this

Date of experience: July 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user jayoungd
KR
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

Good good good good very nice this resume site!*******

Date of experience: July 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jayoung,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user fatimae45
El Salvador
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

They charged my card without my consent.esto mu descontenta con su sevicio quiero que me regresen el dinero.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hola Fatima,

Nos disculpamos por cualquier inconveniente que pueda haber experimentado al utilizar nuestro servicio.

Para aclarar, cuando los usuarios se registran en nuestro período de prueba de 14 días (que brinda acceso a plantillas premium y otros beneficios como poder descargar el currículum en formato PDF), si el usuario no cancela la suscripción, la cuenta cambia automáticamente a una suscripción mensual.

Valoramos la transparencia y dejamos clara esta información en la pantalla de pago antes de comprar la suscripción.

Para brindarle más ayuda, comuníquese con nuestro equipo de Servicio al Cliente por correo electrónico (contact@resumecoach.com). Estarán más que felices de ayudarte con cualquier cosa que necesites.

Esperamos que esta información ayude a aclarar las cosas y, una vez más, nos gustaría disculparnos por la experiencia negativa.

Gracias por sus comentarios y esperamos poder servirle nuevamente en el futuro.

Atentamente, Meg

Equipo de ResumeCoach.com

Thumbnail of user natthapatl
Thailand
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Easy to use, nice and smart, it should be a lot better if I can simply ask AI to help writing

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Natthapat,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Elle

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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