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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,650
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user venyeht
Cameroon
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

It was a great format and suggestions to improve CV.
Thank you for the service you provide.
Excellent and recommended.

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Venyeh,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user nakimbyag
Texas
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

It was a easy experience. It made making my resume and fun and fast experience

Date of experience: July 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nakimbya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dro42
Kenya
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

The resume publication process was smooth and fast. Thank you

Reason I chose this business:

Referred by a friend

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user matthewr1600
GB
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Misleading as was told it was free of charge and it was not. Nevermind

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Matthew!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user evab169
Greece
1 review
21 helpful votes
  • Send Message
November 3rd, 2020

When subscribing to resumecoach you don't get notice that after the 14 days that you pay for (I payed 1.95€) will rise up to 29.95€/ month. You don't even get an email saying that your subscription is over and if you continue you will be charged with that amount or something. You just wake up one day seeing 30€ taken by resumecoach. I have contacted them waiting for a refund. Not hoping much though.
Make sure you unsubscribe the moment you finish your resume so you won't get tricked like me!

Date of experience: November 3, 2020

Thumbnail of user lindsayr234
Florida
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

I give this site 5 stars because I truly think it is amazing! It's an amazing way to update your resume in a quick, easy way. Thanks to Lucy who helped me with some doubts I had!

Date of experience: February 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lindsay!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user kateg386
New Jersey
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Awesome templates - very intuitive to use! Loved ability to customize... fingers crossed I get the job :)

Date of experience: May 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kate,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user aubreyk41
South Africa
1 review
0 helpful votes
  • Send Message
October 1st, 2023
Verified purchase

Top Skills
Negotiation Account Management.
SAP SCM Certifications.
Understanding Logistics.
Business Analysis Foundations
Writing Clearly for Business Audience.
Project Management Skills for Leaders.
Executive Leadership.

Date of experience: October 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aubrey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user ronitn1
Israel
1 review
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

Having so many great templates for creating a cv file made it so much easier, helpful and made me feel like I made the right choice using you guys to help me out.

Date of experience: April 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Ronit!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user fathmathr
Maldives
1 review
1 helpful vote
  • Send Message
July 13th, 2022
Verified purchase

I texted the support chat after my account was charged for a refund as i have already cancelled the membership prior. The support staff was very helpful and collected the necessary information to locate my account and offered the refund. Of course as they mentioned "Please keep in mind that this transaction could take up to 10 business days to be completed". I am currently awaiting the refund.

Date of experience: July 13, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user josefam16
Mozambique
1 review
0 helpful votes
  • Send Message
July 31st, 2023
Verified purchase

It helped me a lot. At a time when i was lacking inspiration to leverage my cv the site gave me several guidelines and made the process easier with a perfect end result.

Reason I chose this business:

Frankly, it was the first option in my search for this service.

Date of experience: July 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Josefa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user abdullaht25
Turkey
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Due to a misunderstanding, they rightfully withdrew a membership fee from my account based on a few items that escaped my attention. I was completely wrong, but they helped me. Really good job

Date of experience: June 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Abdullah,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user ambers955
Costa Rica
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase

Intuitive, relevant, and stylish. I had a hard time navigating from the download link to the purchasing page and freaked out thinking it'd lost my project. That's the only constructive feedback I have.

Date of experience: November 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amber,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user christophere809
Georgia
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Its offered as free but it is not. False advertisement is really disappointing

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user bellag65
Philippines
1 review
0 helpful votes
  • Send Message
February 16th, 2023
Verified purchase

The fees and trial stuff are a bit confusing, but I'm glad they responded quickly to my refund request. Will just have to wait for the actual money to reflect on my account.

Date of experience: February 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bella,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user rileyg58
Oklahoma
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Easy to use and great template options. I enjoyed the recommendations for word choice and how simple they were. Everything was so simple and it took very little time. Organized and well composed!

Reason I chose this business:

It was recommended first on google

Date of experience: March 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Riley,

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user bahaas4
Qatar
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Amazing website and customer service! Highly recommended!

Date of experience: July 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bahaa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user destinym134
New Mexico
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Makes composing a resume easy and sufficient. Would highly recommend.

Date of experience: July 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user shelbyc279
New York
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Not time consuming. Easy to navigate through. Best I've used.

Date of experience: July 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user nguyna5
Viet Nam
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Ok, very good web, help me save my time. I do hope free for us please

Date of experience: July 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user davida1728
Singapore
1 review
0 helpful votes
  • Send Message
April 19th, 2020

I am a fashion consultant, a speciality that is not very common. "Resume Coach" was the first tool that I managed to classify CVs by profession category. In "Resume Examples" all professions are categorized and show you the examples, along with tips on how you must develop your CV.

Date of experience: April 17, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user nathanielp139
New Jersey
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

Given the quality of resumes I can produce with Resume Coach, the pricing is astoundingly reasonable. It's an investment I'm glad I made for my career.

Date of experience: October 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathaniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user jacobd641
California
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Very easy to use and makes the process of making a resume very enjoyable.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jacob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user muhammadm197
Germany
1 review
0 helpful votes
  • Send Message
March 17th, 2023
Verified purchase

ResumeCoach helped me build my resume with ease and hassle-free. I wish they had more templates to choose from and divide the PDF into pages to make it easier for employers to read.

I will share my experience as soon as I get a response.

Reason I chose this business:

Simplicity and Easiness

Date of experience: March 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Muhammad!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user melanief317
Virginia
1 review
0 helpful votes
  • Send Message
April 30th, 2023
Verified purchase

I found the resume tips and tricks on ResumeCoach to be incredibly useful. They helped me showcase my strengths and accomplishments in a clear and concise manner.

Date of experience: April 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melanie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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