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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,649
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user maribelw11
Florida
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The process from start to finish very easy. I would recommend to my friends and family.

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maribel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user christophere818
Missouri
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Lots of helpful tools to build your resume. Very simple to navigate and easy to use.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user aaronc675
New Zealand
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

I was charged the full price after signing up for the $2 - 14 day trial, because I forgot to cancel the subscription after the first few days. I contacted support regarding this and got a reply within minutes and also had a refund approved within minutes. Very impressed. Great product as well.

Date of experience: August 3, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aaron!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user orend17
Israel
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

I would love to have the option of playing with the categories place.
I am right now in a situation in life where my education is more important than my work experience

Date of experience: January 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hi Oren,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user arturc21
Portugal
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Love the experience except the part that I got a little mad because it looks free but it's not. In the end the value it's fair for the final version of the CV.

Reason I chose this business:

Was given by our career adviser at Ironhack.

Date of experience: March 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Artur,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user tylerg576
Illinois
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Was really easy to make resume. Definitely would recommend to others.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tyler,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user etheldras1
California
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

It was easy developing the resume. Simple and easy to follow.

Reason I chose this business:

Needed a resume'.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Etheldra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user dimitrioss20
Greece
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Beautiful templates for resume creation. The result comes out as it should with a carefully structured resume right to the point. It also allocates all the information perfectly just so your cv has a reasonable, easy on the eye, length.

Date of experience: December 16, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dimitrios!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user mohamedh285
Saudi Arabia
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Thanks for the reply and the link to this article that explains how it works in my experience thanks alot

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohamed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user sanjulad
Sri Lanka
1 review
5 helpful votes
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October 8th, 2020

I was quite interested in their services when I first created my resume, and the 14 day unlimited plan was onlycost less than 5$. After the two week period I was billed $30! When I had first made my initial payment, they did not provide any transparent detail that they would bill me such a high cost after the 14-day trial.
Don't use this app

Date of experience: October 8, 2020

Thumbnail of user bruceb1897
Missouri
2 reviews
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Great tool for someone who hasn't done a resume in 10 years. Very user intuitive and easy for me to get up to date.

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bruce,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user sargism2
Armenia
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Thank you, everything was great, you helped me a lot))))))))

Date of experience: July 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sargis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user tracet15
Utah
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Great resume service and easy to use. Looking forward to getting my next job!

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Trace,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user kamilan7
Kazakhstan
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

So basically I subscribed for a basic membership and forgot to unsubscribe so that it doesn't charge me 30 dollars. But it eventually charged 30 dollars which is a lot for me as a poor student from middle Asia. So then Nathalie from resume coach helped me and immediately approved the refund and I hope I will get the money back.

But besides I love resume coach its very useful and handy to use and has many tools for cv building. Love it amazing wonderful!

Date of experience: June 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kamila!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user nelliec60
California
1 review
0 helpful votes
  • Send Message
July 13th, 2023
Verified purchase

Queries are addressed promptly, solutions are provided effectively, and every interaction is characterized by a deep level of understanding and empathy. Excellent site!

Date of experience: July 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nellie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user lindyi8
California
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

You Wow in customer service! Thank you for all that you do and for your help!

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Lindy,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user jackieb797
California
1 review
0 helpful votes
  • Send Message
June 24th, 2023
Verified purchase

Incredible service! Without a doubt; the best site for resources and resume construction. Additionally, customer service is exceptional with the 5 star company.

Date of experience: June 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jackie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user irvinr13
California
1 review
0 helpful votes
  • Send Message
July 13th, 2022
Verified purchase

I recommend this app because the variety of templates of different models. Also, it's really a time-saver, as it has several options that you can choose to be added in your cv without having to write it manually. I will use it again in the future, for sure. I want also to talk about the Costumer Service team. They will connect with you via chat. My experience is that this was fast. I have the pleasure to talk with a nice man called Andrew, that solved my problem kindly.

Date of experience: July 13, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Irvin!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user leonardd201
North Carolina
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

This site was misleading in a "free" resume builder. While it was free to build it; it was not free to save it. I am highly recommending friends and family to avoid using this site.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Leonard,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user amyf1595
Missouri
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Worked good really helped me to create a good resume, would recommend

Reason I chose this business:

Was no sure on really how to write a good resume, this helped me to learn and made it really easy

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user alyssad206
Wisconsin
1 review
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase

Ridiculously expensive. Advertised as free template on Google so I spent an hour making my resume to be asked for payment.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alyssa,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user mohammeda1494
Kuwait
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Helping make a cv for my career implications
Anyone can create a website very quickly and easily

Nice step

Service

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user alia1415
Kuwait
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Thank you for your this service is awesome, is very easy

Thanks

Date of experience: July 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ali,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user nsoneraf
Burundi
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

The file size wasn't good was very small which made the words so tiny and hard to read.

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nsonera,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Becky

ResumeCoach.com Team

Thumbnail of user tammyk679
Illinois
1 review
0 helpful votes
  • Send Message
November 5th, 2023
Verified purchase

I've recommended this service to all my friends looking for a job. It's an invaluable resource for anyone who wants to stand out in today's competitive job market.

Date of experience: November 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tammy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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