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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,555 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    336

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85.3%
Positive
4,457
Neutral
250
Negative
521
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,555)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (32) credit card (23) customer service (173) bank account (16)
Thumbnail of user lorenas125
Illinois
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

I can't recommend this product enough! The value is exceptional, and it's incredibly user-friendly. After submitting my resume created with Resume Coach, I received multiple job offers. Thank you!

Date of experience: June 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lorena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user gerardok8
California
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Their site is not only easy to use but also very engaging. With their help, I was able to create a resume that perfectly captures my personality and skills.

Date of experience: April 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gerardo!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user marilynf466
Minnesota
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

I'm giving 4 stars since it's advertised as free but that's not the case, you have to pay in order to download the resume. Other than that it was super useful and easy to follow.

Date of experience: July 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Marilyn,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards,

ResumeCoach.com Team

Thumbnail of user ginap483
New York
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

ResumeCoach provided easy to use templates. I was able to complete a thorough, professional-looking resume using their templates.

Reason I chose this business:

Because their site seemed easy to use and would help me develop a quality document.

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user noelw79
New Jersey
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Did my new resume in just a moment. Super satisfied with the experience. Their website is really easy to use so it makes the process super quick. Recommended

Date of experience: February 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Noel!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user timmyc26
Florida
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

The result was better than expected. I recommend it for CVs for sure, didn't tried cover letters. Contact with support agent Cindy via chat was fast and seamless!

Date of experience: June 27, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Timmy!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user amosm64
New Jersey
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

It's not just a resume builder. Their tips on job interviews and the job search function have been incredibly helpful. Feels like a career coach in my pocket!

Date of experience: October 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user winfriedb1
Kansas
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

You said it was free you lied. False advertisement. You type in all the information and then get charged before you can download.

Reason I chose this business:

Thought it was free.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Winfried,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user jackh1316
Switzerland
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

Good job for creating this platform unfortunately I haven't receive my cv yet could you send me a copy via my email address please I would like to use it as soon as possible

Service

Date of experience: June 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jack,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user gwens221
New York
1 review
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

Resume Coach is excellent for starting your new resume if you don't know where to begin! I love all the features it entails at a good price. I would recommend to anyone needing help!

Date of experience: January 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gwen!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user gerardd116
California
1 review
0 helpful votes
  • Send Message
July 20th, 2022
Verified purchase

Very simple and easy to use. My resume is professional and impressive, even though I have a short work history. I got help from a nice woman called Cindy, thank you for that :)

Date of experience: July 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Gerard!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user samali
Iraq
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

My cv was not in condition of expert now i have an expert cv thanks for your kind help

Date of experience: July 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Samal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user charless3692
Germany
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

The program is easy to navigate and holds your hand throughout the entire process. I was able to complete a resume reflecting my experiences and skills in less than 30 minutes.

Reason I chose this business:

I found the program through a Google search. It presented as a free system, however there is a charge to download you email.

Date of experience: February 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Charles,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user kellyc2116
New Jersey
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I found this platform to be very user friendly. Writing a resume after being out of the workforce so long can be daunting, but I had a very easy time creating a stellar resume.

Reason I chose this business:

I found it on Google.

Date of experience: April 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user maryg4116
Washington
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Loving this service. Elevated me from the dinosaur age to the new age.

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mary,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user joaquinr80
Texas
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

Easy to use, exceptional AI, works well and fast enough to build my cv

Date of experience: July 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joaquin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user aldas8
Albania
1 review
2 helpful votes
  • Send Message
April 8th, 2024

I had to cancel my credit card because of this site. They charged me every month 29.95$ even though i asked them several times to unsubscribe me. What an awful experience. DO NOT TRUST THEM

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value

Date of experience: March 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alda,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user kyc10
New Jersey
3 reviews
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

Quick and really easy, highly recommended. Love the AI feature and if you dont like the options it gives you can add which ever keywords you want and come up with plenty of different good answers.

Date of experience: March 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user udim2
Israel
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Add an option to move and order sections.
Add option to add custom color for text

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user shondip
California
1 review
0 helpful votes
  • Send Message
July 30th, 2023
Verified purchase

Thank you so much! I was dreading making a resume, but you've helped me create something I am confident in handing over as a representation of myself.

Date of experience: July 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shondi,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user giorgim16
Greece
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

A very good website. Very helpful. Thanks for help. It offers great designs of different kinds of resumes.

Date of experience: June 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Giorgi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user ebonyl56
Georgia
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Using this resume editor app has been a great experience. Easy to update resume or ebven to create resume. Exceptional!

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ebony,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user nicolep1775
Alabama
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Thank you! This site was a dream and my resume is fantastic!

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nicole,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user adamh1554
Washington
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

It was quick and easy. I would recommend to get a good looking resume

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adam,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user sarahs4372
Italy
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

Super fast and great results.
The cost is also a great value. I will definitely recommend your website to others

Date of experience: May 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 3 days

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