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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,649
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user michellel1959
Nebraska
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Resume Coach helped me update me resume this spring. The templates were modern, stylish, and attractive. They also helped me use active and exciting verbs in order to sell my talents and strengths. As of May 2022, I am transferring companies and so thankful for the support that Resume Coach provided.

Date of experience: June 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michelle,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user f224
Israel
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

The first time I made a resume, sent it to the employer that same day, and 15 minutes later they called me back. As a result, I was hired. The resume was done professionally. Thank you!

Date of experience: February 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user monical558
Ohio
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Wow! What an amazing resume with easy-to-follow prompts. This really streamlined the resume building process for me. I would definitely recommend the service to anyone needing a resume. Quick and professional! And thank you to Andrew!

Date of experience: July 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Monica!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user davidb11777
Arizona
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

Super easy to use. It's all done for you. It's as easy a multiple choice test you just pick what you want your resume to say and it writes it for you.

Date of experience: March 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user alexs2445
Australia
1 review
1 helpful vote
  • Send Message
January 16th, 2024
Verified purchase

This feedback will be published on ResumeCoach's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.

Date of experience: January 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Alex,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user reillyc15
North Carolina
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

My experience was very good and fast and effective. I would do it again

Date of experience: August 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reilly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user claired307
Ohio
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

I loved working with Resume Coach! The team is so friendly and approachable, and they really took the time to help me create a resume that would make me achieve my goals.

Date of experience: April 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Claire!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user retaj5
Kuwait
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Good good helpful and it's easy to use
Hope it works
Thanks to this app

Date of experience: July 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reta,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user angelah1870
Texas
1 review
1 helpful vote
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September 20th, 2022
Verified purchase

The website is very easy to navigate through and helps you step by step. It is absolutely fail proof and I love it. This is my "go to" company for my resume. I am happy to share that I received a promotion recently with their help. I also used this a few years ago for a part time job that I wanted and was hired. Just make sure you check when you are done that your subscription is canceled otherwise you will be billed monthly.

Date of experience: September 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angela,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user sthembilen
South Africa
1 review
0 helpful votes
  • Send Message
February 27th, 2023
Verified purchase

The pages would come out larger than A4 and you could not change the positioning of the sections. It was disappointing because I liked the way it site simplified creating a Resume

Reason I chose this business:

It was recommended by some of my friends

Date of experience: January 28, 2023

Thumbnail of user fredd323
Florida
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Resume Coach is a fantastic resource for anyone looking to improve their resume or CV. Their guides are well-written, easy to follow, and offer great advice for job seekers of all levels.

Date of experience: June 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fred,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user jonathans1615
New York
1 review
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

Chosed this site bc of the templates, it convinced me... The process in building the CV is not hard as they have many suggestion and you can just add them automatically. Their agent in the chat, cindy, she is great. I will use it again (probably). Thank you

Date of experience: October 5, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Jonathan!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user micheller3001
Colorado
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

This was super helpful for a grad school resume I hadn't updated for nearly a decade! Great templates and supports

Reason I chose this business:

Found it in a search

Date of experience: June 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michelle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user wesleyw314
Alabama
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Resume Coach had a simple easy to use system for providing a professional looking resume. Highly recommend!

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wesley,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user jamiep722
Texas
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

The website is easy to use and motivational at the same time. You guys made me feel good about my own accomplishments and skills.

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jamie,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user marjok1
New York
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Just wonderfull, I used this cv creator years ago and now I used it back to add some extra info. From chat I talked to a guy called andrew who was so nice that I wanted to write this review for him as he did such a great job, thank you

Date of experience: August 3, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Marjo!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user anns1566
Georgia
1 review
0 helpful votes
  • Send Message
February 16th, 2023
Verified purchase

I found the perfect template for me (thanks Salo), I edited it quickly, I think I'm going to stand out a lot in my job search! By the way the blog is awesome and very professional.

Date of experience: February 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Ann!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Salo, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user balazsb3
Hungary
1 review
0 helpful votes
  • Send Message
August 22nd, 2022
Verified purchase

I only noticed that my subscription was not canceled when the automatic renewal happened. I immediately contacted the support team and they initiated the refund and membership cancellation without asking a question. Very grateful for them!

Date of experience: August 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user meirab1
Israel
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

The AI feature takes most of the hard parts of resume making out.

Date of experience: July 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Meira,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user ritamt
Australia
1 review
0 helpful votes
  • Send Message
September 26th, 2021

Resume coach gave me 14 days free service and when I cancelled the subscription on my 1st day they immediately blocked my resume. They should have retained 13 days of free remaining service but they didn't.

And they keep changing their unsubscribe process/page so that you get confused and they can deduct $29 for each renewal. They never send you a message that they have deducted money from your account. They have recently deduced 82AUD$ from account despite unsubscribing beforehand.

They never respond to my mails

Service
Value
Quality

Date of experience: September 26, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ritam

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user hanas53
Czechia
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

I tried the CV and motivation letter creation with Resume Coach, it was the first time I found something like that. It is nice to know about that tools but for me its too expensive

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.

We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!

Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/

Warm regards from the entire Resume Coach team,

-ResumeCoach

Thumbnail of user orlandos113
New York
1 review
0 helpful votes
  • Send Message
September 28th, 2022
Verified purchase

Using Resume Coach has helped applying to summer jobs so much easier. As a college student, it has been difficult to write a resume myself due to my extremely busy schedule. Resume coach gives plenty of examples and outlines to make anyone look like they have a professional resume. As I continue to add on to my resume, I know I'll be using ResumeCoach. Also their customer service team is very efficient, I chatted with Andrew.

Date of experience: September 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Orlando!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user ronniec159
Illinois
2 reviews
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Site is very user friendly. Very easy to navigate. We will recommend.

Date of experience: July 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ronnie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user marlenec445
New York
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I keep getting charged after cancelling. I need a refund. I was charged twice

I got charged again after cancelling it

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Marlene,

Thank you for reaching out to us regarding your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user ferdinandf27
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Excellent! Thank you for a great service and product. Made it easy to craft a high quality resume.

Reason I chose this business:

Friend recommended

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ferdinand,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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