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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,651
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user michaell7077
Kansas
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Easy to use very straight forward. Love the simplicity. Lots of templates to utilize.

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user christopherb3226
Texas
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

This system is an awesome system that allows for real time resume editing ability

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user cliftonc66
New York
1 review
0 helpful votes
  • Send Message
January 31st, 2023
Verified purchase

The overall experience was very smooth. The templates are easy to fill in and print out, so I had no problems really. Recommending to coworkers and friends

Date of experience: January 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Clifton!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user nathanc790
Spain
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

Why did I wake up to a $45 charge to my bank account you pieces or road kill. Refund me

Couldn’t connect to the phone number when I tried to call for a refund

Reason I chose this business:

Because I thought it was going to be cheap but I was obviously wrong

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Nathan,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user belala11
GB
1 review
0 helpful votes
  • Send Message
December 17th, 2022

I subscribed on 2nd November To make a Cv. It cost me 1.95€.
And today 16 November automatically withdrawn money from my account!
The amount is 29.95€!

It's too much money! I don't know this is for what and I disagree with that.

Could you please slove this problem as soon as possible. I need my money back..

Date of experience: November 17, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Belal,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user jermainej94
Missouri
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Resume Coach was easy and helpful. I really do appreciation the service i received for my resume.

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jermaine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user ashlync32
Tennessee
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Great templates and coaching. Would recommend. Very easy and step by step

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashlyn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user franciscob170
Virginia
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

I was breaking my head back and forth on how to style my one-page resume, but their site made it a breeze. And their CS provided me with valuable tips to make it look even more on point.

Date of experience: June 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Francisco,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user anner237
Michigan
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Needed a quality resume done quickly. Resume Coach got the job done!

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user naomis293
North Carolina
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

I appreciate the help with my resume and love the updated look.

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Naomi,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user billt782
North Carolina
1 review
0 helpful votes
  • Send Message
November 7th, 2022
Verified purchase

Having worked in customer service for over 10 years it's so nice when someone nails it so easily.
I loved talking to andrew from Cs team, he was really informative and quick and I was open and honest and it was awesome from start to finish. High recommendations. The product it's super great, I just ended having what I was looking for

Date of experience: November 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Bill!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user danielh2683
Illinois
1 review
0 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

Giving this site 5 stars for sure. Definitely give it a try if you're looking for a quick easy way to update your resume! Also, thanks to Luke for the assistance!

Date of experience: February 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Daniel!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user rocioo19
California
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Love the service they provide a great variety of styles and for a great price.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rocio,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user ethanm499
Washington
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Lied about being free, then made people pay in order to actually download the CV.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ethan

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user user9720
Israel
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

It was very easy to make my resume. Priceless hope will enjoy

Date of experience: July 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user elizabethm4486
Maryland
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Resume output mixed up information for different jobs/sessions.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elizabeth,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user danielb4035
Israel
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Terrific service!
Thanks so much.
Will gladly endorse your program.

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user maggiet191
Nevada
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Great tool - makes life so much easier! Save time
Get this service.

Date of experience: July 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maggie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user mayrad66
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Well is my first time using service. I'm hopeful that I've positive & successful experience.

Reason I chose this business:

Because I have heard good reviews.

Date of experience: July 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mayra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user laquoyat
Florida
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Very quick, super easy, and the templates all look amazing!

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello LaQuoya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user aurimarf
Ohio
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Need to provide a downloadable microsoft word version for personal editing purposes

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aurimar,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Thumbnail of user a.g16
Spain
1 review
0 helpful votes
  • Send Message
September 23rd, 2023
Verified purchase

Overall an easy and smartly-designed platform for easy CV creation. That being said, some basic functionalities, like rearranging the order of CV sections, matching text formatting when adding custom sections, or even simply choosing custom HEX colouring instead of just having 3-6 choices for colour are easy integrations from an IT perspective, and would provide an even better experience.

Date of experience: August 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

Thumbnail of user hassanh158
GB
1 review
0 helpful votes
  • Send Message
February 26th, 2024

Sports Achievements:
- Played as a Center Attacking Midfielder in the Under-18 Football League in Tanzania.
- Team: wales/ new heroes fc
- Left-Footed Player
- Notable Achievements: I was signed to that team as a midfielder and played all games in a
Season where there were8 midfielders out of 30 players in a team but managed to perform better and with the title while having 6 goals and 11 assist in the league,also Secured championship title in conjunction with outstanding Mapinduzi Cup 2020 performance. Major League Final 2023:
- Played a pivotal role in securing the championship title for [new heroes fc] in the Main League Final 2023.
Mapinduzi Cup 2020:
- Celebrated victory in the Mapinduzi Cup 2020 with urban west region team.
- Highlighted performances: i was one of the leading midfielders in the leag

Service
Value
Quality

Date of experience: February 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hassan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user yuvalt3
Israel
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase

Its was really easy and comfortable to use, i would love to see more options for the future and make the tablets more flexible with the order of the things there.
Overall it was good

Date of experience: February 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yuval,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user katrinag231
Florida
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Overall I barely had any issues with anything, best of all I was straight to the point 🤣

Reason I chose this business:

I was definitely a google search suggestion, lol so thank you google! ;D

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Katrina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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