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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,651
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user ronnic14
Washington
1 review
0 helpful votes
  • Send Message
January 8th, 2024
Verified purchase

I never was very good at completing a resume. Resume coach has helped me do more than complete my resume. I think it is the best resume ever. Thank you.

Reason I chose this business:

I needed help creating one

Date of experience: January 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ronni,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user vernonf74
Indiana
1 review
0 helpful votes
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March 14th, 2024
Verified purchase

I found this under the search for a "FREE" resume builder. Why would this pop up under a "FREE" resume builder if it's not in fact FREE!?! I wasted hours on this "FREE" listing all for them to CHARGE ME at the end. CHARGING 2.49 IS NOT FREE

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Vernon,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user hustenn
Cameroon
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

Great job and my experience here is actually the best ever. I've been using several other sites to create myself a great resume but this one has been the best.

Date of experience: January 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Husten,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user isaiahf61
New Jersey
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Amazing experience. Made it easy. Effective and simple to get all of my needs met. In such a timely manner

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Isaiah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user kristalc38
Virginia
1 review
0 helpful votes
  • Send Message
June 6th, 2024
Verified purchase

Easy and I had fun revamping my resume! Hoping to get that job in the next week or 2 because of this!

Date of experience: May 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristal,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user johnp7865
Texas
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

This website is awesome, im going to make all the resumes in the world.

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user jasond1885
Georgia
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

You got it Noah! I guess lol :) However i need to add more words.

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Jason,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user genao13
Texas
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,Very easy service,

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user hanbinc
Massachusetts
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Great page. Easy to make Resume/Curriculum Vitae, helped me a lot.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hanbin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user ofril
Israel
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Easy, step-by-step application with great designs...

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ofri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user miraclet10
Arkansas
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

It's not free I thought it was free but it's worth the 2 dollars

Ok good

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Miracle!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user kimb2141
Virginia
1 review
0 helpful votes
  • Send Message
October 4th, 2022
Verified purchase

I've tried other tools not as good as this one. My top 3 fav things about ResumeCoach are 1. They are cheaper than the other sites I've seen 2. Plenty of templates that makes the process fast 3. Customer service guy Andrew

Date of experience: October 4, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kim!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user lyndaf143
Illinois
1 review
0 helpful votes
  • Send Message
March 22nd, 2023
Verified purchase

This tool is so easy to use. I was able to make a CV in less than 5 minutes! Plus the templates are so diverse, and the suggestions helped me write the best cv

Date of experience: March 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lynda,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user akramm13
Oman
1 review
0 helpful votes
  • Send Message
January 12th, 2023
Verified purchase

Good response and services, as well as it was a nice to dealing with your stuff since were friendly and good at solving the simplest problems that could be faced with ease and smoothness

Date of experience: January 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Akram!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user alexl1220
Texas
1 review
0 helpful votes
  • Send Message
August 19th, 2023

DO NOT USE THIS SERVICE. THEY WILL TAKE YOUR MONEY AND NOT CARE TO HELP AT ALL. THEY WERE NO HELP IN THE REFUND PROCESS. I HAVE NEVER USED THE SERVICE ONCE. HOWEVER, THEY HAVE CHARGED MY ACCOUNT FOR THE PAST 3 MONTHS.

Products used:
NONE

Date of experience: July 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear valued customer,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely,

ResumeCoach.com Team

Thumbnail of user edent31
Oregon
2 reviews
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Great resume - thank you.
The resume couch organized my resume and made it more dynamic and understandable

Date of experience: May 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eden,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user bryanc978
AE
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

It's good and very helpful to made cv for urgent basis. I can recommend to others

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user catherined1033
Arizona
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Great job! Easy to use. Would recommend to anyone needing help with their resume.

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Catherine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user ericp1739
Washington
1 review
0 helpful votes
  • Send Message
November 21st, 2023
Verified purchase

It would not be possible for Noah to do in our day what he was permitted to do in his own... The inspector would come and examine the Ark, and make all sorts of objections.

Mark Twain

Date of experience: November 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eric,

We want to thank you for taking the time to share your feedback. Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Zoe

The ResumeCoach Team

Thumbnail of user selena1
Germany
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Your CV templates are very useful. The only thing that I did not like is when the cv is over one page, the page divides(cuts) the important sentence from the middle. Especially when I download it as PDF, this looks unprofessional. I tried everything to fix it but almost all templets and all font sizes have the same problem. It is better to find a solution to it.

I had a problem with my membership cancellation. Your support service was really helpful and solved my problem in a minute. Thank you so much.

Date of experience: June 10, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Selen!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user varunjithp
India
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Very good and very easier and fast for making professional Resumes

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Varunjith,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user alj303
Virginia
1 review
0 helpful votes
  • Send Message
March 24th, 2023
Verified purchase

If you're looking for a way to make your CV stand out, this is the best site for me. The interface is really easy to follow and you can create in few minutes different and professional-looking CV.

Date of experience: March 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user sanayas3
Georgia
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

My experience was great. I didn't think I could do find a better website it helped a lot I am hoping to get viewers and jobs

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sanaya,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user starlinga1
Massachusetts
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Great to help build my resume. It was very easy to use and it is a step by step process.

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Starling,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user aliciaw358
California
1 review
0 helpful votes
  • Send Message
July 20th, 2022
Verified purchase

I liked that you have predetermined boxes so you don't have to loose much time thinking about what are the necessary fields. The support team is great, the agent who I talked to was a woman called Cindy. She was so nice and I wanted to say thank you :)

Date of experience: July 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Alicia!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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