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ResumeCoach

Overview

ResumeCoach has a rating of 4.3 stars from 11,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 6th among Resume sites.

service
356
value
63
quality
67
This company responds to reviews on average within 3 days
How would you rate ResumeCoach?
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California
1 review
0 helpful votes
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I am very happy with my cv
October 18, 2022

I am very pleased with the result, didn't expected it, as I only spent like 5 minutes on it. I hope it would give me great results! I usually use this site because I trust their CS agents via chat so much, they answer very kind and fast with any complaint. I talked to a nice agent called Cindy, my five stars are for you sweetie!

Date of experience: October 18, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Lela!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

California
1 review
0 helpful votes
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Highly effective
November 8, 2023

I was skeptical about online resume services, but this platform pleasantly surprised me. It transformed my outdated resume into a modern, eye-catching document. I started receiving interview calls within days!

Date of experience: November 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ella,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Happy, but with reservations X.
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I was able to create my resume easily. It was updated. Beautiful, and it even had my picture. I put a lot of time into this only to be asked to pay for the privilege of downloading my work?!

At that point who wants to try and start over? So I paid the minimal fee, grudgingly. This was a wonderful resource but the less than stellar bait and switch makes me not want to come back. I dislike companies that are not to upfront about their pricing. That tells me that either to don't think your service is worth the price you're asking. Instead, they wait until a potential client has invested their time and the hold their finished product hostage in we exchange for a small fee.

Date of experience: September 21, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Jennifer

ResumeCoach.com Team

California
1 review
0 helpful votes
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Very easy and helpful.
July 29, 2022

Very easy and helpful. Making my resume on this website was a breeze and it helped me point out important details about my experience, skills, and objective. The agents via chat are amazing, I talked to Cindy!

Date of experience: July 29, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Garry!

Thank you for sharing your experience with us! We will forward your comment to Cindy, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Bahrain
1 review
2 helpful votes
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Misleading
April 7, 2023

The CV does not come on multiple pages. It shrinks itself to fit in one page cramped up together, whereas there should be an option for multiple pages. Before downloading it looks different and right, but as soon as you've made the payment, it's a whole other thing.

Date of experience: March 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

HelloTaniya!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Pennsylvania
1 review
2 helpful votes
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Wonderful experience
February 26, 2023

Really good service and also affordable. All the templates look so nice too. If you have any problems you can always talk to any of their agents. Luke was super helpful any time I needed something. Recommended!

Date of experience: February 26, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Eugene!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

New Jersey
1 review
0 helpful votes
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Satisfied Customer
March 22, 2024

Creating my resume was quick and easy. Most sites are difficult to navigate, but I had no problems. The site is professional and has a variety of stylish and professional resumes to choose from to suit your needs. I am glad I stumbled upon this platform.

Date of experience: March 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Darla,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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If you're struggling to write a cover letter, look no further than this website. The user interface is straightforward, and I found a great example that helped me get the job. I highly recommend checking them out.

Date of experience: June 3, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Saul,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

California
1 review
0 helpful votes
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Incredible CS!
June 28, 2023

Their CS representatives are not only responsive but also show an impressive level of understanding and empathy. The responses are quick, concise, and most importantly, they address your concerns effectively.

Date of experience: June 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alicia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

New Mexico
1 review
0 helpful votes
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Some of my paragraphs were double spaced, I did not see how I could change that format.

Date of experience: August 7, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Craig,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base. If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Meg
ResumeCoach Team

Florida
1 review
0 helpful votes
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Great job!
September 4, 2024

Great job! I was really impressed by the speed and accuracy of your service thank you very much in advance.

Date of experience: August 25, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Viet Nam
1 review
2 helpful votes
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I so angry
November 18, 2021

I surely just only paid 0,95$ for download my CV. And they are don't show any information about account will auto renew after every 4 weeks. Then one day my account bank charge 29,95$, i was shocked about that. The customer service told me the notes about renew have send me in email, OMG.
The question? Why they don't show up full information on website when we prepare to paid for this service? Suck a bad experience and realy angry. This company do not honest, i was complain and request to refund my money, but i think is hard.
Don't try if you don't want to be scam.

Date of experience: November 18, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Leon

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team (by phone or email) to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Missouri
1 review
0 helpful votes
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One of the most remarkable features of this platform is its exceptional customer service. When I say exceptional, I'm not exaggerating. They truly stand out in today's digital landscape, where quality human interaction is often missing.

Date of experience: June 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Greg,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Slovenia
1 review
0 helpful votes
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Customer Support
November 8, 2022

I accidentally subscribed to their payment program, for which I got charged after 14 days of a free trial. When I told them about the mistake, they instantly responded understanding and refunding me the subscription. Fantastic customer service, I wish every company would have the same response time and kind staff.

Date of experience: November 8, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Washington
1 review
0 helpful votes
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This has been a great help to me
July 21, 2024

This has been a great help to me. In the last 2 days i have created an account for my son and myself. By far the best program i have used.

Date of experience: July 11, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Kimberly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Big Help
February 7, 2023

It is my first time trying this to improve my resume for future references and I highly recommend this app. The application was very helpful and it also had other options that can kick start your resume especially for fresh out of college or high school individual interested in building a strong and professional resume that will be in an advance level. Thank you so much.

Date of experience: February 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Angela!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Florida
1 review
0 helpful votes
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Quick and Easy
August 15, 2024

Needed to send an updated resume for a job. Took less than 10 minutes from start to finish.

Date of experience: August 5, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Mercedes,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Good job!
July 6, 2023

CS is great plus each template is designed meticulously, keeping a perfect balance between aesthetics and professionalism. The way they are structured is not only appealing to the eye but also captures the essence of your professional journey effectively! Good job!

Date of experience: July 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gilbert,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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Just lost stars because you are making me write this, and you didn't warn me that i would have to pay

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hi Sylvie-Anne!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great Site!
August 24, 2024

Great Site! Exceeded my expectations in every way and the price is great.

Date of experience: August 14, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Jordan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team