I was quite interested in their services when I first created my resume, and the 14 day unlimited plan was onlycost less than 5$. After the two week period I was billed $30! When I had first made my initial payment, they did not provide any transparent detail that they would bill me such a high cost after the 14-day trial.
Don't use this app
I am a stay-at-home mom of 10 years and writing a resume for the first time in so long felt daunting. I was really grateful for the step-by-step help as well as the rewording options from AI to help get back into the professional world vernacular.
I needed a new resume but I'm so busy with my current job that I could never find the time to think about that I wanted to put in my resume. So glad this website has so many examples and tips! Definitely made the process easier and faster. Thanks Lucy for showing me this!
Lamar!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
So basically I subscribed for a basic membership and forgot to unsubscribe so that it doesn't charge me 30 dollars. But it eventually charged 30 dollars which is a lot for me as a poor student from middle Asia. So then Nathalie from resume coach helped me and immediately approved the refund and I hope I will get the money back.
But besides I love resume coach its very useful and handy to use and has many tools for cv building. Love it amazing wonderful!
Kamila!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Stay away! How they write that this is a free product, then before downloading you have to pay! This is stealing! Bc I am writing it for 1 hour and wont do it all over again, and you know that.
Also this is not as it seems in the preview you need to modify it
Hello Sharon,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Carol
ResumeCoach.com Team
Loving the look of my resume. Thanks!
Loving the look of my resume. Thanks!
Loving the look of my resume. Thanks!
Loving the look of my resume. Thanks!
Hello Mary,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
I recommend this app because the variety of templates of different models. Also, it's really a time-saver, as it has several options that you can choose to be added in your cv without having to write it manually. I will use it again in the future, for sure. I want also to talk about the Costumer Service team. They will connect with you via chat. My experience is that this was fast. I have the pleasure to talk with a nice man called Andrew, that solved my problem kindly.
Irvin!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Help a lot of and an easy to do idea how to complete the resume, thank you.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
The process is very straightforward, the templates are beautiful and the pricing model is great.
Hello Kirill,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Thanks it's very good experience this plate from is very good.
Hello Naveed,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lizzie.
ResumeCoach.com Team
Thanks for the help! I'm 72 and it was super easy to use. It gave great information on how to prepare a résumé for a mature person going back into the workforce!
Hello Diane,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lily
ResumeCoach.com Team
I really liked the look and feel of the resume templates. However, I did not like the pricing plan options. I wish it were possible to pay by the document (1-2$ per item) instead of a recurring charge, which doesnt make much sense for this kind of service.
Hi!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Carol
ResumeCoach.com Team
I'll do what is ask of me and needed to get the job done learn new skills and challenge myself. I'm a fast paced worker I'm punctual and love being a team player as well as working individually
Hello Michalyk,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
Totally scam! I don't recommend to anyone. They trick you during unsubscription from 14 days trial. You think you completed the steps but they charge you the amount $29.95 since you skipped a very tricky unsubscription process. I contacted the customer service right away and asked for refund but they refused to refund. What a shame. Taking advantage of people and not giving back their hard earned money. I hope you lose 1000 times. I am extremely disappointed.
Hello Özlem,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Cami
ResumeCoach.com Team
I forgot to cancel my subscription, so the money for monthly subscription was withdrawn from the card. Firstly, I decided to write a letter using email, but then I figured out that I can get a help from the website directly. Nathalie's response was very quick and I really appreciate her help. Service is on point
Hello Alisher!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Amazing work and I believe I will use it more in the future, sometimes when I use other templates, they be expensive, so I think this is cheaper and it's good
Hello Justine,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Tina
ResumeCoach.com Team
Resume Coach helped me update me resume this spring. The templates were modern, stylish, and attractive. They also helped me use active and exciting verbs in order to sell my talents and strengths. As of May 2022, I am transferring companies and so thankful for the support that Resume Coach provided.
Hello Michelle,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I want to thank you guys for having a much needed platform, but I only wanted to use your services once for the 14 days trial. I would like to cancel your subscription as of right now, 08/10/2023 at 4:55 PM PST. Thanks!
Leon Seabrooks
Hello Henry,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Also, we want to assure you that we always strive to be transparent with our users about our pricing structure.
We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.
We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards,
ResumeCoach.com Team
Wow! What an amazing resume with easy-to-follow prompts. This really streamlined the resume building process for me. I would definitely recommend the service to anyone needing a resume. Quick and professional! And thank you to Andrew!
Monica!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Resume Coach was super easy to use and had an AI generator which was super helpful when I blanked on words. There are tons of template to choose from and fill in.
Hello Lilian,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Sara
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Hello Sharon,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team