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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,651
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user dawnm1814
Missouri
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Very informative site and like the option of doing it myself

Date of experience: August 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dawn,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user mackk24
California
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

curriculum.The Resumecoach site is great for anyone who needs a little help making their curriculum. The templates are easy to use and the final product is professional and polished.

Date of experience: May 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mack,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user armiv1
Qatar
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Good experience of creating cv.However i do not need to use it at long term. Please cancel my subscription.

Reason I chose this business:

No need for subscription now.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Armi,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user jamesm1655
Florida
1 review
15 helpful votes
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November 6th, 2019

Writing a resume is not easy (at least for me). A friend of mine told me "Google it". That's what I did and how I found this editor. It has good examples of how to write a resume. I've used some of their tips to write mine from scratch.

Date of experience: November 4, 2019

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi James!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user rgulog
Argentina
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

The application it's very friendly and easy to use, and saves a lot of time by following a step by step guide that helps to get you resume done in a few minutes.

Reason I chose this business:

Because I was looking for a tool to make a resume the easier way, without worries. Your resume will look with a professional touch.

Date of experience: February 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Régulo,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user elizabethg2653
Georgia
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

You advertise as a free service, then charge money for the service.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elizabeth,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user sonyaq5
Texas
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

It was fast and helpful for completion with many format options to choose from.

Date of experience: August 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sonya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user marthaa1068
South Carolina
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

It was so easy to create multiple looks of my resume and to see the most up to date formats.

Reason I chose this business:

It had been 13 years since I have had to create a resume. Needed to know the latest looks

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Martha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user kezhuc
Singapore
1 review
0 helpful votes
  • Send Message
February 15th, 2023
Verified purchase

It saves me a lot of time to complete my CV, and there are so many beautiful templates to choose.I recommand to everyone who has trouble making his/her CV.

Reason I chose this business:

What attract me are those concise templates and user-friendly instructions.

Date of experience: February 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user rachelm1607
California
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

This site was awesome! It was fast and simple to use—and hopefully this template works and helps me get the job. I really liked the agent, Andrew, via chat. He was super nice.

Date of experience: July 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Rachel,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Andrew, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user lanak90
Ohio
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

Started trying to apply for jobs in a different field so I definitely needed a new resume with a different vibe. This website was perfect, so many templates to choose from. Loved it

Date of experience: January 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lana!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user deannr16
Florida
1 review
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

I used this site because I needed my curriculum updated. I found pretty templates and the process was very easy. The result looks very professional. I think I will repeat in the future if I need to because the support via chat gave me some confident. The agent was Cindy :)

Date of experience: July 11, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Deann!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user lilita13
Armenia
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Very easy and good experience. I likes it a lot and will recommend to my friends

Date of experience: July 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lilit,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user micheller2977
Illinois
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

When you download the resume into PDF, the print format is completely off. There are no margins beyond the 1st page.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michelle,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user seyedehfarzanehh
Italy
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Hi
I did not unsubscribe from the site by mistake and 29.95 euros were paid automatically to the site! Once I realized I had just contacted them through the site and they behave really respectfully and helped me a lot! And just by contacting and giving them some information my problem was solved!

Date of experience: May 23, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Seyedeh!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user jounau
Japan
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

It was easy to use and very helpful and I didn't feel overwhelmed

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jouna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user shelbym301
Washington
1 review
0 helpful votes
  • Send Message
January 4th, 2024
Verified purchase

It was a great tool to use. Unfortunately it did say "Free" when I looked up the website, then still had to pay to download. Other than that it was very helpful.

Date of experience: January 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shelby,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user meloneer
North Carolina
1 review
0 helpful votes
  • Send Message
January 27th, 2024
Verified purchase

I love the way I put in my job title and they describe my jobs to exactly what I do. I have never have a resume company like this before. I would tell a lot of people about this.

Reason I chose this business:

By instinct. I let my conscience be my guide. And it haven’t failed me yet.

Date of experience: January 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melonee,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user radeeyahw
Georgia
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Awesome site! I hope this is the next step to a new job!

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Radeeyah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user simonv89
Washington
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

This is a great tool, very deceptive advertising. Not cool.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Simon,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Sara

ResumeCoach.com Team

Thumbnail of user scotto853
Texas
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Completed an updated resume in less than 15 minutes.
Thanks

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Scott,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user bonitat47
Kentucky
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

It was easy to follow the steps and produce a wonderful-looking resume

Reason I chose this business:

It is user-friendly and not so complicated. I was spending more time trying to figure it out or where to fit what. With AI, it does the thinking for you.

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user daniellas56
Mississippi
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Great program. It was simple and is affordable. The AI suggestions were spot on.

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Danielle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user kellyd1843
New Jersey
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

This site was very easy to use and helped me make a stellar resume.

Reason I chose this business:

I was looking for a resume builder site that was ATS friendly.

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user barbarap2617
Texas
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Very helpful and easy I appreciate having help doing a new resume thank you very much

Date of experience: June 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Barbara,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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