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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,657
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user shashikad
Sri Lanka
1 review
5 helpful votes
  • Send Message
September 25th, 2020

Do not give your credit card details to them. I have subscribed to a 14 days basic wich will cost me $0.96 and end of the month they have charged $35 and will continue that in every month our transactions are not safe with them. Do not subscribe to their packages its a scam.

Date of experience: September 25, 2020

Thumbnail of user efeilys
North Carolina
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Very easy to use and great AI suggestions for use! Five stars for ease and professionalism! Great selection of templates.

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Efeily,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user lisaa2797
Hong Kong
1 review
0 helpful votes
  • Send Message
January 8th, 2024
Verified purchase

Great help on a last minute requirement for a resume! I was traveling internationally and had no access to my current resume. This program was a lifesaver.

Date of experience: January 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user phillips714
Florida
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

I did this for my father in law and sister in law and they both received new jobs quickly

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Phillip,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user sadras2
Germany
1 review
1 helpful vote
  • Send Message
May 9th, 2021

Well they don't make money out of giving you a good resume! They make money out of the very little font size they use to write that the subscription which costs 1,95 for 2 weeks will be renewed at 30$ for 4 weeks, I mean what kinda subscription ist that? Do NOT pay them a cent please! Absolutely trash people and absolutely trash resume templates where you can't change the order of anything and at the end of your resume takes more space than one page you're screwed! Btw your resume Which you paid for won't be accessible to you if you cancel your subscription :)

Tip for consumers:
Do not use this website

Service
Value
Quality

Date of experience: May 9, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Sandra

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Thumbnail of user tayloro86
North Carolina
1 review
4 helpful votes
  • Send Message
April 4th, 2023
Verified purchase

The Resume Coach site is a must-visit for anyone who wants to take their career to the next level. Their personalized advice and tailored resume templates are top-notch!

Date of experience: April 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Taylor,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user mackenzieb115
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

It was helpful. It gave me a good outline of what a good resume should be. It helped me re-define my resume

Reason I chose this business:

I chose it bc it was simple

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mackenzie!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user romand85
California
1 review
0 helpful votes
  • Send Message
April 27th, 2023
Verified purchase

The site is well-designed, the tools are easy to use, and the end result is a polished and professional document that will help you land your dream job.

Date of experience: April 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roman,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user lanak87
California
1 review
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

Cake!The way that you make your resume, is as easy as cake! The editor make sure that you don't leave anything out! Very good service! Would definitely recommend!

Date of experience: January 21, 2023

Thumbnail of user sofias174
Greece
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

The page was easy to navigate, and it had a variety of options for colour and templates. It also provides a choice of different languages, which I appreciated

Date of experience: September 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sofia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user mohameda914
Qatar
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

My experience was awesome because I was struggling with my resume and with resume coach I finished it within 5 minutes

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohamed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user hillaryk39
New Zealand
1 review
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

Well, I made a subscription to create a resume but I unsubscribed later on that day. But after almost two months, I saw a money was taken out from my bank account. So, I checked my account here and saw that I am still subscribed. Weird… but anyway, I contacted and had a chat with one of the team. It was amazing on how she explained and helped me.

The resume is amazing, tho! But hopefully, you'll improve on making sure that the subscription doesn't glitch or failed cause sometimes it can cause a headache to both sides. And, I've got an issue with the email, I guess it's because I logged in with my google account? But I never got an email confirming that I made the subscription and when I unsubscribed, which is another weird experience that I hope you'll improve.

Thanks

Service
Value
Quality

Date of experience: October 10, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Hilary!

Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.

We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!

Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/

Warm regards from the entire Resume Coach team,

-ResumeCoach

Thumbnail of user moniquer276
Georgia
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

There is no AI involved at all with this. I built my resume myself and I would like a refund!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Monique,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Tina

ResumeCoach.com Team

Thumbnail of user rudyr116
Ohio
1 review
0 helpful votes
  • Send Message
October 8th, 2022
Verified purchase

I would rate my experience as 10. The agent Andrew was so kind and nice and solved my problem in minutes. I am indeed a satisfied costumer and will recommend this site to others. Thank you ResumeCoach

Date of experience: October 8, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rudy!

Thank you for sharing your experience with us! We will forward your comment to Andrew, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user heinrichv3
South Africa
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Simple and easy to construct and with the modern layout makes it consumer friendly to use

No Reply as yet

Reason I chose this business:

Needed to update my Resume

Service

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Heinrich!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user herim3
TZ
1 review
0 helpful votes
  • Send Message
June 17th, 2023
Verified purchase

I like more given guidance of the way of writing a good resume that will impress him employer to be able to give you a chance to be called for an interview and finally given a job

Date of experience: June 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heri,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user natasham473
South Africa
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

Keep up the good work. And also work on Resume Coach being available in other countries also. I'm from South Africa and I would've liked to use the app to look for available jobs.

Date of experience: November 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natasha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user jeffreyl785
Colorado
2 reviews
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

I filled in my info but AI was no help so I ended up with the same info I already had it was a bit disappointing

Reason I chose this business:

I thought it was part of chatgbr

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Jeffrey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user sergiog276
Ohio
1 review
0 helpful votes
  • Send Message
November 4th, 2023
Verified purchase

I'm amazed by the ease of use and the quality of the resume templates. The service not only saved me time but also helped me secure interviews for my dream job.

Date of experience: November 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sergio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user hok15
North Carolina
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

I think the page is great, but you should make it clear in a prominent place that there is a charge for all this before I fill in the various details.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user vickyb257
Florida
1 review
0 helpful votes
  • Send Message
January 13th, 2023
Verified purchase

Amazing website! I needed to make a new resume since I'm applying for a new job in a different field and I was able to do it so quickly! Thank you guys, amazing product!

Date of experience: January 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Vicky!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user sharir113
New York
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

Amazing experience with CS! The person who assisted me was patient, knowledgeable, and went above and beyond to help me to make my best cv. I truly appreciate the time she spent with me.

Date of experience: June 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shari,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user tomere2
Israel
1 review
0 helpful votes
  • Send Message
March 25th, 2023
Verified purchase

They make the process of creating a resume from complicated and difficult to easy. A very nice and friendly design. I will recommend my acquaintances to prepare my resume through you.

Reason I chose this business:

Friend toald me

Date of experience: March 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tomer!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user sallyw495
Illinois
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

So easy to navigate. I uploaded my old resume, it imported the info and I added my newest job and experience. Will definitely use again.

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sally,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user nontandom2
South Africa
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I truly am happy with the template I used to create my resume, especially the AI tips. My resume really looks good now. I would definetely shortlist my own CV if I was in HR

Reason I chose this business:

I saw very interesting templates while doing my research on Google

Date of experience: April 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello, Nontando

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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