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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,657
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user fatimes1
Switzerland
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Great help and great design. Easy to use and always accurate with many options to design as per wish

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fatime,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user noahg299
Illinois
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Says its free then makes you pay to get your resume. Now makes sure you use a card so you can forget about it and let it continue to come out.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Noah,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user doukanmustafak
Turkey
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase

I just used the one i liked and created a smooth cv in minutes. When you need more titles on your cv you are getting the 14 days trial and if you got charged they refund your money quickly in case you are not using it. After all you know you are going to use the resumecoach someday somehow again.

Date of experience: November 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user aurorad61
Texas
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

It was affordable price but when finding this website, it says free. So it is kind of misleading but hopefully I can get hired.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Aurora!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user zahrar5
Turkey
1 review
9 helpful votes
  • Send Message
May 2nd, 2020

I built a resume on coach resume. After that they started to take 30 dollars monthly. My husband hadn't noticed that at all. One week ago we realised what happened. I asked the resume coach to refund my money and they did what I wanted immediately. So build your resume there because their resumes are perfect then you should be sure to unsubscribe. They are trustable. Don't hesitate

Date of experience: May 2, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zahra!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 5 stars.

Best regards!

-ResumeCoach

Thumbnail of user ammark18
Netherlands
1 review
3 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Silly gooses with their annoying sales tactic of making you build a whole CV only to get you to pay at the end once you're happy with it with the 2 week "trial" period where you pat 1-2 bucks and then auto renew of a gob smacking 30 bucks for a service you aren't going to use. Just let us pay 3-5 euros for a CV with whatever template we want instead of trying to discretely pump as much money out of us as possible

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 15, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Ammar,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user logand280
Illinois
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

This service was fantastic, easy to use and worth every penny!

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Logan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user alfredob121
Japan
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Copy and paste with a lot of optional templates available on it.

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alfredo,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user donaldb2073
Texas
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

The Professional Format looked great, easy working and the ability to copy and paste my past and present work history was a breeze, The AI portion was awesome as well.

Date of experience: May 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Donald,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user victoriad921
Netherlands
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Couple of minutes and you got your cv updated into a new template

Reason I chose this business:

Friendly user

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Victoria,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user aniaha1
Georgia
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

The Ai generated descriptions have to be prompted and they lack specifics.
They're generic

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aniah,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Amy

ResumeCoach.com Team

Thumbnail of user hassananaimas
South Africa
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

Quick, easy and flawless. I love it! I also like that you can easily correct it, change the design as well and the AI suggestions just in case you go blank. I definitely recommend it!

Reason I chose this business:

It has the best ratings!

Date of experience: December 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hassana,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user aaronw1030
Florida
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Very easy to navigate and simple to understand, helped me make my first resume professional

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aaron,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user jiau1
Virginia
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

This was one of the easiest and low cost resume building Website. I truly enjoyed the templates that are available and the layouts are simple and cute.

Reason I chose this business:

I wanted to build a resume for my job offer. I searched for a resume building website and ResumeCouch was the first option so I clicked. No regrets. Totally worth it!

Date of experience: January 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user briant1915
Washington
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Don't lead on that the resume is free then charge for it. This is a misleading practice to spend time and then be charged.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brian,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user maxc289
GB
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Good variety of designs and plenty of templates to support those who struggle to write their own. It's all clearly laid out and very easy to understand.

Reason I chose this business:

It’s was the easiest and cheapest site to use and very good value for money

Date of experience: September 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Max!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user gretcheng94
California
1 review
0 helpful votes
  • Send Message
January 15th, 2023
Verified purchase

10!Great templates, easy to use and fill out, easy to print out. Could not ask for more! And they even have multiple options and tips you can use when writing your resume 10

Date of experience: January 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Gretchen!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user ryanc1900
Indiana
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Nice & easy! Just don't like that I have to pay for a resume that is supposed to be free.

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ryan,

Thank you so much for taking the time to leave us 5 stars!

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user ardai
Turkey
1 review
2 helpful votes
  • Send Message
April 25th, 2020

I subscribed to that web site for 14 days which is 29$. Just 10 min ago I got a message from my bank that telling me RESUMECOACH.COM tried to make a 2995$ transaction. I am lucky I have created a card with low limits to pay my first subscription. F. scammers!

Date of experience: April 25, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user irenel275
New York
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

I was struggling to update my outdated resume, but Resume Coach made the process a breeze. With their step-by-step guidance, I was able to create a polished and impressive resume in no time.

Date of experience: April 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Irene,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user montzb
North Carolina
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I appreciate your assistance. This is something that I dreaded and you made it simply exciting.

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Montz,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user edgarh130
Germany
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

It was very fast and very easy to insert details of me, also u could add some extra points

Reason I chose this business:

It was advertised as free template but It was still 1€ but it's ok, since every other cost like 3€

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edgar,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user sarahr2232
Arizona
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

The website auto built my resume and I didn't need to talk to anybody at the company

Reason I chose this business:

It was affordable

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user fawazs5
Kuwait
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Good customer service work! I am very happy with my resume. Will Recommend to friends and colleagues

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fawaz,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user danaw539
New York
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Instant download for building a quick resume for students who are looking for work. This site is ideal and would recommend to my friends who are in a similar situation

Date of experience: June 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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