• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,661
Neutral
254
Negative
528
View ratings trends
16
See all photos
How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user ericm2724
California
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Great templates and the use of AI helped to come up with better wording

Date of experience: June 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eric,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user christmasm8
Botswana
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Excellent work
Very helpful
Will definitely recommend this to others

Date of experience: June 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user saidc13
Qatar
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

Easy, quick and nice. It's a good app to create your resume. S

Date of experience: June 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Said,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user lindseym408
Texas
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

I liked the layout options. It was very organized and helpful.

Date of experience: June 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lindsey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user ivanac33
Netherlands
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Very easy to navigate trough the templates. I would def recommend it

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user christianc866
New York
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Never needed a resume until now. It took 20 minutes and bam! Thanks.

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user caitlynr43
Texas
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Great Job, I appreciate you helping me out on my journey. Will definitely recommend

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Caitlyn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user latoyar91
California
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

I would highly recommend ResumeCoach to anyone who is job hunting. The website is a total game-changer and will help you create a resume that will get you hired

Date of experience: May 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Latoya,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user bernardm261
California
1 review
0 helpful votes
  • Send Message
August 4th, 2023
Verified purchase

Seriously impressive resume designs! They had options that ranged from modern and sleek to fun and funky. I felt like a true trendsetter with a resume that turned heads.

Date of experience: August 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bernard,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user jonathonm120
Oregon
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Super helpful website. It made building my resume so easy. Thank you.

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jonathon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user jeffreyl1589
Alabama
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

Wanted to create an AI assisted resume update that would be highly scannable by automated HR programs. I feel this was accomplished.

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jeffrey,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user shamekah17
Texas
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Amazing, Very Easy and Self-driven. I would recommend it to anyone at any stage in there career.

Reason I chose this business:

I have been Self Employed for years and needed a quick resume for a Position I was offered with NASDAQ Entrepreneurial Center!

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shameka,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user sapnap6
Australia
1 review
0 helpful votes
  • Send Message
February 6th, 2024
Verified purchase

Very helpful and good service. I was able to write my resume quite well with the help. Did not had to stress about the format and spellings and grammer. Indeed very helpful

Reason I chose this business:

Had good reviews

Date of experience: February 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sapna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user vanessan215
Colorado
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

Way easy to use and had nice templates and good suggestion made my resume. Ice

Date of experience: July 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vanessa,

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user gladysm179
TW
1 review
0 helpful votes
  • Send Message
March 22nd, 2023

I was looking online for a resume template and stumbled upon a few. One of course is resumecoach. After deliberately making my resume it never told me in the beginning that I need to pay a subscription. Because of course I had put on so much energy and time editing my resume for it to be just a waste I subscribed for a monthly subscription so I can download mine. I signed up for a monthly fee subscription, as I was going thru my bank account 94.5USD is deducted for some reason. Checked all my receipts and online purchase just to realize resumecoach subscribed me on a year subscription! Absurd! For a one or two downloads of a simple resume template? That's too much. In the very first place I only signed up for a month not a year because I barely have time to actually edit my own CV.
I emailed and no response yet. First email bounced back. Second no respond. Thinking to send a third one.
I chatted a customer support named Nathalie and after giving my last 4digit bank number she ended the message and now there's now way to get thru them!
I want my refund! This is absolutely absurd!

Products used:
Resume template

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: February 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Gladys,

We've contacted you privately asking for your e-mail so we can check your case in depth and give you and solution.

You can answer our message privately or directly contact our Costumer Service team using the following mail: contact@resumecoach.com

We will be waiting to hear from you.

Thank you in advance,

- ResumeCoach

Thumbnail of user marcol226
Nevada
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Everything was great only thing is it should be free.make it free hard enough to find a job already

Reason I chose this business:

Thought it was free

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Marco!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user dorisd501
Michigan
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

The elegance of the design I picked was commented on in my interviews. It made a memorable first impression

Date of experience: April 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doris,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ajitsae
Qatar
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

Easy and super fast than expected...I would defined recommend one to use it has variety of resume to choose on

Reason I chose this business:

I got it as a referral

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ajitsa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user zanelem13
South Africa
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

Good creativity too much satisfied thank you. Keep up the good work

Service

Date of experience: June 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zanele,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user jant360
New Jersey
1 review
0 helpful votes
  • Send Message
December 25th, 2022
Verified purchase

ServicesI spoke with Ivy who was very pleasant and helpful in explaining the additional services that I had not utilized, the job search and cover letter. I was very satisfied with his outstanding customer service.

Date of experience: December 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jan!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user juanh583
California
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

One of the best out there to make a resume on the fly. Very Great

Date of experience: June 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Juan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user pierseb
Texas
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

Easiest resume build I have ever done. Love the efficiency of the program and will be using it again if needed!

Reason I chose this business:

Was suggested by Google and through Amazon, everything was easy.

Date of experience: March 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pierse,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user stuartr211
Florida
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Has a feature that allows me to save my resume as a PDF, which makes it very convenient. Overall, Resume Coach is an excellent tool for creating a professional and impactful resume.

Date of experience: March 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stuart,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user shanil20
Virginia
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

You guys are a scam! I don't wish to write 50 words explaining your cruelty.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Shani,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Clara

ResumeCoach.com Team

Thumbnail of user chrisu591
California
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

How about make it obvious that its going to cost money $#*!er

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chris,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Clara

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?