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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,668
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user beharb
Turkey
1 review
0 helpful votes
  • Send Message
December 28th, 2022
Verified purchase

Our experience with ResumeCoach has been short, but very productive. They provide very helpful shortcuts to make your resume excell and shine out. There were some misundersandings about the premium plan from my side, and they helped me solve it within a few minutes, you can see that they value costumer satisfaction more than anything else.

Date of experience: December 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Behar!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user juansebastinp
Florida
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

I have paid for the format 99 cents and now I got another charge from you and I did not authorized that. I need the refund for that amount of moment equivalent to COP 122,000 Colombian pesos,

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Juan Sebastián,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user bethn301
California
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

It was extremely easy to use to update my resume. Happy with the final draft.

Date of experience: June 10, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Beth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user rebeccak1606
North Carolina
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

It was an easy to offer tool. I liked the different options it gave.

Date of experience: July 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rebecca,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user merlyb1
Saudi Arabia
1 review
0 helpful votes
  • Send Message
March 10th, 2024
Verified purchase

Im happy using this website.thank you...they help me a lot of what i want to write.they give me tips as well

Reason I chose this business:

Good and very simple

Date of experience: March 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Merly,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

Thumbnail of user tomekaa2
North Carolina
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

You said it was free. Then I had to pay $2.45 to download the CV. And, it's in PDF form. I wanted Word form. That's why your rating is low. BYE!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tomeka,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user alexusw18
Arkansas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

This was very fast and easy to complete, also for a cheap price you cannot beat!

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Alexus,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user veronicas824
Chile
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I could fill in the information easily and overall it looks very professional

Reason I chose this business:

It looked like the most profesional website

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Veronica,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user marionm363
Virginia
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I loved it - super easy to use & saved me time! Highly recommended

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marion,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user melissap2096
Florida
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Thank you! This was simple to use and the price is very affordable too.

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melissa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user vasilikig5
Greece
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Did not implement all the information from my previous CV!

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We really appreciate it and hope that you choose our service again in the future.

We are sorry for any inconvenience the situation mentioned may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Amy

ResumeCoach.com Team

Thumbnail of user christopherd2173
Mississippi
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Really organized and simple, very good.
I had no trouble understanding the app.

Reason I chose this business:

It’s the simplest

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clars

ResumeCoach.com Team

Thumbnail of user ginar508
Oklahoma
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Thank you for the help. This made my resume building easier.

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Gina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user barront6
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

This is a great service. I was able to get my resume completed in 15 minutes

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Barron,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Tina

ResumeCoach Team

Thumbnail of user jaleng18
New York
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Very simple and easy to use! But the finished resumes quality needs to be updated.

Reason I chose this business:

It was exactly what I was looking for.

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jalen,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user albertm904
Arizona
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I'm excited to see what kind of feedback and help I can get with proper wording

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Albert,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Tina

ResumeCoach Team

Thumbnail of user juliang327
Colorado
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Great Website Resume Builder! I really Recommend starting here.

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Julian,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user patriciac4175
Nevada
2 reviews
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Excellent resume building site. Very easy to use. Highly recommend!

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Patricia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user mariat1994
Greece
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Great templates and various graphic choices to enhance one's resume

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Maria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user johnnier53
Illinois
1 review
0 helpful votes
  • Send Message
February 15th, 2023
Verified purchase

Their templates are very professional, they have many options, I needed a CV for a corporate position and I found one that fits perfectly thanks to Salo's help. 5 stars to ResumeCoach.

Date of experience: February 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Johnnie!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user destinys124
Texas
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

Good and helpful very professional and great for job searching

Date of experience: June 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Destiny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user pandiyarajanr
Australia
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Very bad and continuously deducting money, very difficult to reach their customer care

Unsuccessful to reach

Reason I chose this business:

Build my resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pandiyarajan,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Clara

ResumeCoach.com Team

Thumbnail of user marissac209
Alabama
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Easy to follow and keep up the good work. I hope to get a job soon!

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marissa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user zahrak26
AE
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

I love the application, its very easy to edit and create the resumes

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zahra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user sarahd2322
Louisiana
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

Hey, y'all are doing a great job! I really appreciate the ease in creating a good resume! Thank you!

Date of experience: March 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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