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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,675
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,430)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user johnh10361
District of Columbia
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

The software is intuitive, insightful, and has a beautiful design.

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user eleftheriak5
Greece
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Time saving and organised template with everything on track

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eleftheria,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user stanleyl335
New York
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

I need a resume because I was let go after 11 years with a company for saying linebacker. They made it super easy.

Service

Date of experience: March 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stanley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user domd38
Germany
1 review
1 helpful vote
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January 6th, 2024

I never pay 60 euros for one CV, I cancel last month and they took my money again today. I'm really disappointed!

Date of experience: December 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dom,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user joanneb492
Florida
2 reviews
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Everything was fine until I got charged twice as much as I should have

Date of experience: June 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joanne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user lachelleg8
Colorado
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

It helped me learn how to build a great resume. It was very helpful.

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lachelle,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user shakiras18
Connecticut
2 reviews
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

Very quick and easy, user-friendly, and supported with verbiage for my résumé. The structure of the résumé editing was very simple to follow

Date of experience: May 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shakira,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user maxiu4
California
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Leaving this review because the lady on the chat (cindy) was sooo niceeee! Searching for a job is hard! And this tool is really a time saver, it makes my cv looks soo complete without having a headache! :)) ))) I LOVE THE RESULT!

Date of experience: August 3, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Maxi!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user cleoc44
Greece
1 review
0 helpful votes
  • Send Message
January 25th, 2024
Verified purchase

I was looking for online templates until i found Resume Coach. Will definately use again if and whenever necessary!

Date of experience: January 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cleo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user daleshawnw
Georgia
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Great service great way to rebuild resume and perfect wording

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daleshawn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user user8786
Israel
1 review
0 helpful votes
  • Send Message
November 30th, 2023
Verified purchase

The link that I clicked described that I'll be getting my resume pdf file for free, but was blocked by a pay wall while finishing up.

Reason I chose this business:

Because yall said it’s FREE. Liars.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Jennifer

ResumeCoach.com Team

Thumbnail of user matthewv467
Canada
1 review
1 helpful vote
  • Send Message
November 30th, 2023
Verified purchase

The web search said free templates and only after I entered all my information did it ask for payment. I thought this was deceptive.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matthew,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Jennifer

ResumeCoach.com Team

Thumbnail of user paulw2893
New York
1 review
0 helpful votes
  • Send Message
November 25th, 2023
Verified purchase

Zero jargon, zero hassle, all results. This site is spot on for the resume-phobic folks like me! Thank you so much team!

Date of experience: November 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paul,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user jisul1
TW
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

Immediately solved my problem even though I have provided wrong information at first. The person was very kind and helpful. Thank you very much!

Date of experience: May 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user clayt48
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

I don't have much work experience but this web helped to make my cv awesome and professional anyways! Also, big thank you to Andrew because he was so nice! OMG thanks :D

Date of experience: June 27, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Clay!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user leonj87
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

The site's templates and guidance are not only easy to use but also helped me create a resume that landed me multiple job interviews.

Date of experience: April 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Leon!

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user donaldw1224
California
1 review
0 helpful votes
  • Send Message
July 16th, 2023
Verified purchase

To anyone poised for a new job search or contemplating a move up the corporate ladder, this platform should be your first port of call.

Date of experience: July 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Donald,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user andrek95
California
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

I'm no designer, but with Resume Coach, I didn't need to be. Their templates and design options made my resume look professionally crafted.

Date of experience: October 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andre,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user kassyr3
New York
1 review
0 helpful votes
  • Send Message
July 19th, 2022
Verified purchase

Very quick and easy resume building. Extremely helpful when you have trouble writing your experience into words. Kind customer service team (andrew). Easy website to follow

Date of experience: July 19, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kassy!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user margied93
New Jersey
1 review
0 helpful votes
  • Send Message
August 2nd, 2023
Verified purchase

I'm extremely satisfied with the convenience and effectiveness of this platform. I liked the final result, surprised as was made in just 5 mins

Date of experience: August 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Margie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user rona526
New Jersey
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

I am truly impressed at how this page is well equipped to help generate a resume and cover letter. Their job search is fantastic.

Date of experience: January 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user dianac1400
Malaysia
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

U mentioned free on your website then at the end you demand for a payment this is a very unethical way of doing business.

Date of experience: August 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Diana,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user vincenta304
California
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

The level of your templates' details is awesome, in 8 minutes I have my new cover letter thanks for the tips and resume coach services!

Date of experience: January 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Vincent!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user irar54
California
1 review
0 helpful votes
  • Send Message
September 14th, 2023
Verified purchase

My experience with Resume Coach was nothing short of spectacular. Their prompt service and expert advice were key to landing my dream job!

Date of experience: September 14, 2023

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Selena

ResumeCoach.com Team

Thumbnail of user leaho56
Kenya
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

User friendly even for someone who has very little experience working with such software.
Please inform users before hand that it is a paid service to save time for those who cant afford.

Date of experience: August 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leah!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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