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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,681
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,428)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user mayal97
Maldives
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Good im so satisfied with this applications, easy and good!

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user mattf531
New York
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

I cancelled my subscription and I got charged 30 bucks not happy

Reason I chose this business:

To create a resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matt,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Natti

ResumeCoach.com Team

Thumbnail of user faisalm67
New Jersey
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

You explain terms and conditions at the end and not the beginning i.e. Once person has entered all the information.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Faisal!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user demetb2
Switzerland
1 review
0 helpful votes
  • Send Message
November 22nd, 2023
Verified purchase

You should not advertise for free templates in google search and ask with the first choice for money...gangsters...

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Demet,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user laurao929
North Carolina
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

5 stars! I highly recommend Resume Coach to anyone looking to make a great impression on potential employers.

Date of experience: March 5, 2023

Thumbnail of user christinah1414
California
1 review
0 helpful votes
  • Send Message
September 29th, 2023
Verified purchase

I've tried many platforms, but Resume Coach stands out. Their expertise is evident, and their tools are unparalleled.

Date of experience: September 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user ricardog353
Texas
1 review
0 helpful votes
  • Send Message
July 15th, 2023
Verified purchase

This is the easiest and most professional online Resume service I have ever used. Congrats to the developer.

Date of experience: July 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ricardo,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user nathanh818
Florida
1 review
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

Very practical way to use the default templates provided. Spectacular support team, which were always ready to help

Date of experience: August 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user jolm2
Switzerland
1 review
0 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

Thank you for this quick and easy possibility to make my CV look clean and professional. Very helpful!

Date of experience: February 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joël,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user muhammads500
Japan
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Help me make a cv even when in a hurry. The pre selected fill-in space makes it easier to write

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Muhammad,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user galod1
District of Columbia
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Very quickly in less than 15 minutes i did my resume. The final result is very professional. I want to highlight the customer service team by chat. Andrew was amazing, thanks.

Date of experience: June 1, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Galo!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user lydiae99
Maryland
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

So easy to use! Will continue to use and recommend to others.

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lydia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jamesu726
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

You should be able to order the section placements, however you want, other than that, its good 👍.

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi James,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user jessicao1105
Oregon
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Nah. I don't got anything really to say it was helpful. Thanks.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Jessica!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user russellj369
Ohio
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

This was great. Simple but focused and generated some different perspectives for me.

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Russell,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user amenam4
New Hampshire
2 reviews
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Keep up the good work Noah. This application made my life easier.

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Amena,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user augustusm42
Kenya
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

It's quite and fast to build a resume. The experience is good.

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Augustus,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user valeriea476
New York
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I would rather not pay for my resume, but thanks for the help.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Valerie!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user georgesb21
Qatar
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Thank you for your great support to create my updated Cv. Thank you Resume Coach

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Georges,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user pauletter82
Washington
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

This is my first time using AI. Creating this resume was very easy.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paulette,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user tinad845
Texas
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

The templates were nice. However, I was hoping to be able to do additional edits after I downloaded the document.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Tina!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user katherinel805
Delaware
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

The advice and direction they give on you are easy and helpful!

Reason I chose this business:

Recommended

Date of experience: June 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Katherine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user ibrahema9
Israel
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Good experince and the help me very good
I sumbit my cv this is better with your site

Service

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ibrahem,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user patb841
Illinois
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

Product.I just wanted to say thank you for the great product. I used it to make my curriculum in minutes, and it was really helpful.

Date of experience: May 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pat,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user leor187
California
1 review
0 helpful votes
  • Send Message
December 8th, 2022
Verified purchase

Customer service was incredible. Very professional answered all my questions and took care of the reason for my call in a prompt and courteous manner.

Date of experience: December 8, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leo,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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