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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,684
Neutral
255
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,424)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jeannettel74
Portugal
1 review
8 helpful votes
  • Send Message
April 5th, 2023
Verified purchase

After using Resume Coach, I'm convinced it's the best resume-building site out there. The site's tips, templates and expert guidance made all the difference.

Date of experience: April 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jeannette,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user mahmoudi14
Kuwait
1 review
1 helpful vote
  • Send Message
April 3rd, 2023
Verified purchase

I had use and pay one time to edit my Cv however every month i am being deducted for subscription that i dont know

I am being deducted in my account without any subscription. If i do surely it's a mistake,. Please stop deducting i am nof using resume coach in my daily routine. You are cheating

Reason I chose this business:

To help imprive my cv however this site cheating on me

Service

Date of experience: March 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mahmoud,

Thank you for contacting us.

We are a company which provides assistance to individuals who wish to create an effective resume through our Online Builder. You can sign up and have free, unlimited access to our builder where you can edit your resume and get expert tips. The trial period of 14 days begins after the submission of an initial membership fee for one of our subscription plans, which allows you to download or print your resume.

During this period, you are able to unsubscribe at no added cost. Once the trial period has expired, the subscription fee of 29.95$ for a premium membership will be charged monthly. This subscription includes unlimited use of the Resume Builder and 24/7 Customer Service support.

On the other hand, we would like you to contact our Customer Service Team through the following link in order to provide you with the best possible solution to your problem:
https://www.resumecoach.com/contact/

At ResumeCoach, we strive to provide high-quality services to all of our customers. We take all feedback seriously and use it to improve our services and ensure customer satisfaction. We thank you for your feedback and hope to have the opportunity to serve you again in the future.

Best regards,

- ResumeCoach Team.

Thumbnail of user joek1178
North Carolina
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

The process of creating a professional resume has never been this easy and efficient. Resume Coach is the go-to tool for any job seeker.

Date of experience: September 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joe,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user kealebogam
South Africa
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

Thank you for an Excellent help, my resume looks professional and the pages have reduced from 4 to a page. Thank you very much.

Service

Date of experience: July 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user nelliel30
Ohio
1 review
0 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

The number of designs and customization features they have is what made me use this platform. I enjoyed the process, was easy and nice

Date of experience: August 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nellie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user rosem1248
Virginia
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

I love the final product I made. It was a curriculum for my class and it took me less than 5 minutes to make.

Date of experience: May 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rose,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user angier301
California
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

Navigating the job market is tough, but Resume Coach made crafting the perfect resume a breeze. Now I step into interviews with unmatched confidence!

Date of experience: September 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user jacquelynd98
Florida
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

Thank you so much for making such a tedious, daunting task such a pleasant experience! I appreciate this service so much!

Date of experience: April 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jacquelyn,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user heatherm1024
Arizona
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Wonderful and easy to use...glad I found this program. TY! :)

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user angelicam256
North Carolina
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Very detailed about my experience. Helped me to sound more interesting.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angelica,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user pamelaa1530
Switzerland
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I changes my cv it has a Super nice format and easy to read. Great idea!

Reason I chose this business:

Offered good price

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pamela,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user pedroalcariog
Texas
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Good service great price meeting 50 characters so count down

Reason I chose this business:

Needed to.bulkd a resume quick

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pedro,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user pavanim5
Oregon
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

The templates were well-designed and easy to customize. Great experience

Reason I chose this business:

First hit on my google search for AI resume maker

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pavani,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user alexandram512
North Carolina
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Made a time consuming process super simple, and the templates were really great!

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alexandra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user timf857
Nebraska
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

There is no Personal qualities field option. Feel its false advertising on the "free Resume" offer

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tim

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Natti

ResumeCoach.com Team

Thumbnail of user cynthiaf1500
Missouri
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Some decent templates to choose from but didn't know about the cost up front - thought free

Reason I chose this business:

It popped up on a google search

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Cynthia!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user konjiec
Mozambique
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Easy to use and fast. NOT a so complicated version! Anyone can use it..

Date of experience: May 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Konjie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lashondrab7
Georgia
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

You Rock! I hope this is what I need to land the perfect job!

Date of experience: May 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello LaShondra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user constancel134
Portugal
2 reviews
0 helpful votes
  • Send Message
January 21st, 2024
Verified purchase

Needed a cover letter fast and this service came through. It's pretty straightforward and the templates aren't half bad

Date of experience: January 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Constance,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user lawrencev189
New Jersey
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

After using Resume Coach, I saw a huge uptick in interview invites. My resume really does stand out now. Plus, their cover letter advice was spot on.

Date of experience: October 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lawrence,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user eleanorp117
Texas
1 review
0 helpful votes
  • Send Message
October 20th, 2023
Verified purchase

After using Resume Coach, I started receiving calls for interviews at a rate I hadn't experienced before. Truly boosted my chances in the job market!

Date of experience: October 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eleanor,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user rebbaw
California
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

I dont like how i had to pay for nit after you told me it was free

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rebba,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Thumbnail of user kristiet40
California
1 review
0 helpful votes
  • Send Message
November 28th, 2023
Verified purchase

Customer service is helpful AF! Answered all my questions and gave tips I didn't know I needed. Resume = leveled up!

Date of experience: November 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Kristie,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user gihanw
Sri Lanka
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

ResumeCoach is a very useful web-based application with many valuable tools which helps to create an attractive resume. Also highly appreciate the service of chat agent who gives very kindly support.

Date of experience: June 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gihan,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user jeanb1010
California
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

I have to say that I'm very satisfied with my cv, was for an affordable price and didn't waste so much time building it. That woman Cindy from Costumer Service helped me kindly.

Date of experience: July 1, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Jean!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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