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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,711
Neutral
259
Negative
525
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,382)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user laraj73
California
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Saved me brain damage on designing a format from scratch. Thank you!

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lara,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user roslanag
Alabama
3 reviews
1 helpful vote
  • Send Message
December 22nd, 2024
Verified purchase

Yes he is wonderful. Thank you Noah for your help and getting me the assistance I needed!

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Roslana,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user daudid
TZ
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Simple to use with a very useful result, i love it...

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daudi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user leslyp27
Texas
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

It was very easy to make a neat resume. This site had lots of useful tools

Reason I chose this business:

It was simple and easy to use

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lesly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user kenneths3452
California
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Simple to use and pick templates, with good recommendations.

Reason I chose this business:

First option

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kenneth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user nenem12
Netherlands
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

I would have preferred Word Version to be included. PDF is very limiting

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Nene!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user andren131
Virginia
1 review
0 helpful votes
  • Send Message
November 9th, 2024
Verified purchase

The variety of templates is like heaven for someone who updates their resume as often as I do. There's always something new to make my resume shine.

Date of experience: October 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andre,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user uddhavp1
Colorado
1 review
0 helpful votes
  • Send Message
November 9th, 2024
Verified purchase

It was said in the beginning but at the end you charged $2.45, which is easily affordable. You would have written very clearly $3 for a template.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user jasminj76
Japan
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Keep up the good work! This program really helped me updated my resume in a way that allowed me to clearly edit and add new information.

Date of experience: October 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jasmin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user armandot199
Maryland
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

As a regular here, I can't emphasize enough how much I love the consistency of quality and service. It's my go-to every single time.

Date of experience: October 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Armando,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user benniem86
California
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

The enthusiasm from the customer support team is contagious! They make every interaction a delight and really help me nail my applications.

Date of experience: October 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bennie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user aibekk
Kazakhstan
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Please accept this letter as an expression of my interest in the Warehouse Manager position. I am highly motivated and progress-focused Warehouse & materials manager with a long-standing background in this industry with a track record of initiative and dependability. I have devised strategic initiatives which believe will prove valuable to your company.
Throughout the course of my career I have perfected my critical thinking and problem solving abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous role I contributed leadership, teambuilding, and communications toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong problem-solving talents. I enjoy collective brainstorming sessions which all to me to coordinate activities to achieve a common goal.

Date of experience: September 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user bernadettep160
GB
1 review
0 helpful votes
  • Send Message
December 18th, 2024
Verified purchase

It was reasonably straightforward to input my CV and make changes and edits

Reason I chose this business:

Because i saw it presented to me

Date of experience: December 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bernadette,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user ahmeds511
Israel
1 review
0 helpful votes
  • Send Message
December 13th, 2024
Verified purchase

U stole my credit card
U keep taking money. I only asked for 1 template

Reason I chose this business:

My bad luck

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ahmed,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Thumbnail of user erinz162
California
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

Great features and user friendly. I appreciated the suggestions.

Date of experience: December 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user mylesy5
New York
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

Very quick and they made it really easy for me to list everything that I needed

Date of experience: December 11, 2024

Thumbnail of user andreasc68
Greece
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

You are the ultimate solution and a very easy and clever app. Thank you all for everything!

Date of experience: December 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andreas,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user michaelc15039
Colorado
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

I would recommend this product for it is easy to use. Worth the money.

Date of experience: December 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user fakhruddina1
Oman
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

I am making cv euro pass from online this side is best for making cv.

Date of experience: December 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fakhruddin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user mackenziep86
North Dakota
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Never heard back from review. Kept reading check back in 47 minutes

Date of experience: December 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mackenzie,

We want to thank you for taking the time to share your feedback.

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/

Warm regards, Lelie

ResumeCoach Team

Thumbnail of user winifredk15
California
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

The results are stellar every time. It's why I keep coming back. With this level of quality, why would I go anywhere else?

Date of experience: November 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Winifred,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user demarickl
Texas
1 review
0 helpful votes
  • Send Message
December 17th, 2024
Verified purchase

My experience was amazing with thus site. It's was very easy to operate

Date of experience: December 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello DeMarick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user denisec2948
Massachusetts
1 review
0 helpful votes
  • Send Message
December 15th, 2024
Verified purchase

Thank you for this wonderful feature and site was quick and easy to access

Date of experience: December 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Denise,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user christopherb4885
Texas
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

Strong resume, fast, and super easy. I definitely recommend.

Date of experience: December 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user alis732
Qatar
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

Very good and easy tool to create professional CV with live preview

Date of experience: December 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ali,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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