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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user amyl1952
New York
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

I had so much info that I wanted to include that I didn't know how to expose... This tool helped me to organize all of it easily. I had nice support from Cindy. 5 stars.

Date of experience: September 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Amy!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user eddisona
Saint Lucia
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Wonderful Experience with this site, this is really a wonderful tool for people who have not done this before.

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eddison,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user estherr157
North Carolina
1 review
0 helpful votes
  • Send Message
December 18th, 2022
Verified purchase

My customer service rep understood the stress I was under acting quickly and accordingly. She assisted me with how to locate the tools I need to better my situation. Excellent customer service.

Date of experience: December 18, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user nicolam251
Switzerland
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

Easy to use, and extremely effective!
Spared me a lot of time and gave me a compact and effective cv.

Date of experience: January 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nicola,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ivand191
Florida
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

I clicked on a do your resume for free website. It appears that you're a bunch of liars. A part from that your site is ok-ish.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivan,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user carlaw385
Florida
1 review
0 helpful votes
  • Send Message
October 29th, 2023
Verified purchase

Thank you for doing magic with my cv, it was super easy to update it! You guys deserve this 5 stars that I have for you

Date of experience: October 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carla,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anitta

ResumeCoach.com Team

Thumbnail of user edisont15
Utah
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Good, very easy and user friendly. Very much appreciated on accomplishments of producing my resume.

Reason I chose this business:

Seeking online

Date of experience: May 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edison,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user sucelyo
Maryland
1 review
0 helpful votes
  • Send Message
December 23rd, 2023
Verified purchase

No thank you, but you're good, why I supposed to do a least 50 caracteres if I don't have nothing to say.

Date of experience: December 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sucely,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Erin

ResumeCoach Team

Thumbnail of user bilguund
Mongolia
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Thanks, i have never did a CV before and your website was the first search from the google and i am glad that it was yours

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user cheukw4
Hong Kong
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase

It did well. I'm satisfied with the result. It could do better with providing even more templates though.

Not yet received confirmation from them with regards to cancelling my subscription.

Reason I chose this business:

Because of the 14 days trial.

Service

Date of experience: December 1, 2023

Thumbnail of user betinar5
Israel
1 review
0 helpful votes
  • Send Message
February 3rd, 2024
Verified purchase

Everything so effective and easy to play around with. Thank you for making this painful process much of an easier one!\

Date of experience: February 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Betina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user nikir46
Texas
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

So easy to make this resume with this program. I will pass it on to my teammates.

Date of experience: May 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Niki,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user nurelc
Kyrgyzstan
1 review
2 helpful votes
  • Send Message
September 29th, 2020

They subscribed me without my agreement, yesterday they charged me for 30$. Without any letters or invitation for subscription. Worst site ever. Just an internet thieves

Date of experience: September 29, 2020

Thumbnail of user danicas38
Washington
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

You're awesome Noah. I hope someone pays for your coffee and you get all green lights.

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Danica,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user jayb1595
California
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Website says free. Spend an hour doing the resume, click download, it asks for money. Classic.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jay,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user elaino
Seychelles
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Nice initiative... keep it up... Hope you can improve on the title of specifics

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Elain,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user dominicd208
France
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

I don't know why there is a deduction in my account every month Even after unsubscribe?

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dominic,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user martinp731
Texas
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Very helpful and provides new ways to help tell your work experience.

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Martin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user tigranz
Armenia
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

I have used Resume Coach for several times and it's very easy to use and the final results looks quite good, Recommend for sure!

Date of experience: May 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user carrollw46
New York
1 review
0 helpful votes
  • Send Message
September 2nd, 2023
Verified purchase

Truuuuly impressed by the ability to customize and select the best options that perfectly suit my needs. Great tool to make your cv look awesomeeee!

Date of experience: September 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carroll,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user teodoras9
Switzerland
1 review
0 helpful votes
  • Send Message
October 24th, 2023
Verified purchase

Definitely enjoyed the structured approach, the polished templates and even "stole" some ideas from the suggested AI ones.

Date of experience: October 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Teodora,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user rayaa9
Oman
1 review
0 helpful votes
  • Send Message
May 25th, 2023
Verified purchase

Mr,Stephen was helpful and quick responded, however he helped me to solve me problem.
Many thanks to him.

Date of experience: May 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Raya,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Stephen, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

The ResumeCoach.com Team

Thumbnail of user kristyp136
Virginia
2 reviews
0 helpful votes
  • Send Message
April 4th, 2023
Verified purchase

Their platform helped me identify my strengths and create a resume that truly highlighted my skills and achievements.

Date of experience: April 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user marciar255
New York
1 review
0 helpful votes
  • Send Message
January 18th, 2023
Verified purchase

Thank you for developing this editor! Very pleased with service received from the software and the customer service!

Date of experience: January 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marcia,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user whitneyh186
New Jersey
1 review
0 helpful votes
  • Send Message
July 30th, 2023
Verified purchase

I found this site while searching for modern and professional resume templates, and I'm so glad I did.

Date of experience: July 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Whitney,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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