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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,689
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,399)

Rating

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Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user lucianas37
Brazil
1 review
0 helpful votes
  • Send Message
December 9th, 2023
Verified purchase

It's not possível tô change the position of each seccion
I'd like ro move some info abs I was not able as the template is hard

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Luciana,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Jennifer

ResumeCoach.com Team

Thumbnail of user obedm8
South Africa
1 review
0 helpful votes
  • Send Message
May 25th, 2022
Verified purchase

Great site. Helped me alot. Had problems with the pay plan, but their staff especially CRIS helped me with ease n made it quite pleasent. Would highly recommend

Date of experience: May 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Obed!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user gingerq18
New Jersey
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Thank you for your help! It was easy, simple. Thank you

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ginger,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user albertom267
Georgia
1 review
0 helpful votes
  • Send Message
October 8th, 2023
Verified purchase

Resumes!As a fresh grad, I had no clue how to make my resume stand out. Thanks to Resume Coach, I feel like I've gone from rookie to pro in no time!

Date of experience: October 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alberto,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user christopherf1290
Maine
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Because of the Price and the professionalism of the website and the ease of use

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user luisav35
Colombia
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

I went throgh the page without knowing I had to pay. It is relevant to state before taking the client through all this process that there is a fee for this.

Date of experience: August 24, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Luisa,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user maksimsk3
Netherlands
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Nice nice nice nice like nice nice easy like nice nice nice nice like like like

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user simonp371
Australia
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

Described as Free but not free got charged an unexpected amount of money

Date of experience: May 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Simon!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user ivanr281
Austria
1 review
0 helpful votes
  • Send Message
January 12th, 2024
Verified purchase

Nice layout, help from AI for creating keywirds fir job description
End of process: link for payment

Service

Date of experience: January 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user brahmy1
Turkey
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Easy to prepare a resume. Smooth operation of the mobile website

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ibrahim,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user judeh125
Qatar
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Wonderful. It's easy and helpful with AI technology thanks

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jude,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user lynnw854
Japan
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lynn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user c.h14
North Carolina
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Easiest experience to update my dated resume, quick and simple. Love the AI tech built in.

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user christopherk1591
Indiana
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

This is the best by far. I was able to get a better looking resume.

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user justinm2037
Connecticut
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

No, I didn't talk to anyone or need any help from customer service

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Justin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user alexandrag405
Greece
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

I have completed my Cv via the Resume coach and I remain very satisfied for my experience!
I had everything that I want

Thank you team

Reason I chose this business:

Because it is very experienced and also very helpful tool for everyone that wants to make an great Cv for a job opportunity

Date of experience: August 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alexandra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user hussienh2
Iraq
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase

Very professional and easy to use, great ability to generate key points

Date of experience: May 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hussien,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user nancyw2614
Maryland
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Easy and quick. Easy to I out and edit information.

Reason I chose this business:

Advertised as free but I had to pay a small charge to download. I didn’t mind the fee, but you shouldn’t advertise as a free resume template.

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Nancy,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user franciolyj
Washington
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Best resume templates I have seen thus far. Hands down

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Francioly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user rooseveltt22
Illinois
1 review
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

Resumecoach is a fantastic tool for job seekers. The templates are modern and the feedback feature is incredibly helpful.

Date of experience: May 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roosevelt,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user wendyf612
California
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Thanks we appreciate the help. It was much needed.

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wendy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user abdisamici
North Dakota
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Said It was free but made me pay wish I could give 0 stars lol

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user richardg3758
California
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Super easy, clean, and quick. Love it Thank you very much.

Date of experience: May 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Richard,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user maneeta
Australia
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

TO BE ABLE TO BUILT THE RESUME WAS EASY AND USER FRIENDLY TILL I FOUND THAT I COULD NOT LOAD AS A WORD DOCUMENT WHICH IS HASSEL AFTER

Date of experience: April 17, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Maneet,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user rachelib
Israel
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Great app! My resume is very professional and good lookiing! I hope that i will get my dream job as soon as possible

Date of experience: November 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Racheli,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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