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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,694
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,396)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user brookej141
New York
1 review
0 helpful votes
  • Send Message
August 17th, 2023
Verified purchase

Huge shoutout to ResumeCoach! I will recomend this to all my friends need to make good resume. Good Good Good

Date of experience: August 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brooke,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user bogem
Kenya
1 review
0 helpful votes
  • Send Message
April 16th, 2024
Verified purchase

Date of experience: April 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user janew1010
Maryland
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

Needed something quick and easy and it was perfect

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jane,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user gabriela555
New Mexico
1 review
0 helpful votes
  • Send Message
April 16th, 2024
Verified purchase

Good Clean UI. AI assistant is available yet not intrusive

Date of experience: April 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user konstantinas6
Australia
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase

It was easy to use and allowed me many templates. Would use again in the future

Date of experience: February 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Konstantina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user joand716
California
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

Templates are beautiful and usefuuuuuuul, they really helped me as I'm a lazy person hehe thankyouuuu

Date of experience: May 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user anthonyy368
Nevada
1 review
0 helpful votes
  • Send Message
March 29th, 2022

Modern, simple and in less than 15 minutes I have a new resume. I am very happy, five starsss! Thanks to the support CS!

Service
Value
Quality

Date of experience: March 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi, Anthony!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Thumbnail of user lauriel448
California
1 review
0 helpful votes
  • Send Message
December 24th, 2022
Verified purchase

Ms. Ivy was a very friendly Lady, knowledgeable,she knows how talk to Customers. Plus the site is easy to navegate and have nice templates.

Date of experience: December 24, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Laurie!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user tracyy138
Florida
1 review
0 helpful votes
  • Send Message
June 30th, 2022
Verified purchase

Beauuuuuutiful templates! Loads of examples omg, they have suuuuper fast costumer service! At least the person I talked to i thinkk shes called Cindy was super nice and fasttt!

Date of experience: June 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Tracy!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with [Name CS agent], we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user ernesth153
New Jersey
1 review
0 helpful votes
  • Send Message
July 13th, 2022
Verified purchase

I got 2 different cvs that I made in less tha 20 minutes, both looking nice an professional! Shoutout to andrew support via chat

Date of experience: July 13, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ernest!

Thank you for sharing your experience with us! We will forward your comment to Andrew, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user biancab125
Canada
1 review
19 helpful votes
  • Send Message
August 20th, 2020

They scammed me 40$, and i'M pisses. Idk yet if they'll refund me, but ill do everything in my power to get it back. Dont use this app!

Date of experience: August 20, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user gloryl3
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

Super nice costumer service guy (Andrew?). He helped me super fast so now I have my cv downloaded and ready to use :)

Date of experience: July 4, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Glory!

Thank you for sharing your experience with us! We will forward your comment to Andrew, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user pantelisc
Greece
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Unfortunately there was a subscription activated that I did not want to but the staff online helped me rapidly to resovle my issue

Date of experience: December 5, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user paulr3105
Kentucky
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

It says it's a free site to build your resume. It's not free.

Reason I chose this business:

It came up as one option for a free site to build my resume.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Paul!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user brysonl17
Georgia
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

Very easy & helpful! I got my resume done within 20 minutes!

Reason I chose this business:

People told me about it

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bryson!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user raaidhr
Maldives
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Really comfortable using it and not to mention it was really easy to make your CV as u dont have to use too much time making a CV

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Raaidh!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user elainej288
North Carolina
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

This is great. I can't wait for the finished product.

Date of experience: April 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elaine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user donaldb2042
California
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

It's great so far. I still have more to do on the resume.

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Donald,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user brittanyg618
Illinois
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

Thank you for all your help. I feel very confident with my resume and getting a job.

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brittany,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user shanellab1
Arizona
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

I really enjoyed the help i received and love the different categories for assistance...

Date of experience: April 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shanella,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user kenh1066
Illinois
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Ivy was excellent and very knowledgable! She answered patiently all the questions I had and helped me with everything super quickly.

Date of experience: December 5, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Ken!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user israell45
Illinois
1 review
0 helpful votes
  • Send Message
September 18th, 2022
Verified purchase

This tool is really a life saver. I made my cv in less than 10 min and had the chance to talk to the amazing costumer service guy andrew

Date of experience: September 18, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Israel!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user marleel5
Illinois
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

The Easy navigation made it easier to get things done fast

Reason I chose this business:

The first one that popped up

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marlee,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user elizabetb6
North Carolina
1 review
0 helpful votes
  • Send Message
July 26th, 2022
Verified purchase

This review is intended for the nice woman who helped me out today! Cindy you did a great job :)) I have to say that the cv that I downloaded is the best one that I've had so far, 5 STARS HERE!

Date of experience: July 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Elizabet!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user grigoryt
District of Columbia
2 reviews
1 helpful vote
  • Send Message
March 4th, 2024
Verified purchase

I enjoyed the help which i recived in making my CV. Thanks. It was easy and fast.

Reason I chose this business:

I did choose Resume Coach because i needed to create a resume urgently.

Date of experience: March 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Grigory,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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