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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,693
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,395)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user nicolet1442
Ohio
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

Possibly the most straightforward and easy resume builder.

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nicole,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user joeln164
Ohio
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

Good. It did the job. Do you really need me to just write 50 characters?

Reason I chose this business:

Google search

Date of experience: April 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user tahjr2
New York
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

I thought the resume was free you still have to pay, but defienitly a great site to use.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tahj!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user salahadins1
Minnesota
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Very easy to use. Easy setup, nothing hard about the whole process.

Date of experience: March 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Salahadin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user paolar112
Ireland
1 review
2 helpful votes
  • Send Message
January 13th, 2024
Verified purchase

You charged me 30 bucks for a stupid cv and didnt even give a warning. Trash, never using again.

Reason I chose this business:

First option in google

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paola,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user michaelo2550
Arizona
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

Wow! This was incredible! Cannot wait to send out it looks so professionally made.

Date of experience: April 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user nathang590
Illinois
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

Quick, easy, and effective for what I needed in a pinch.

Reason I chose this business:

After doing a bit of research, it seemed like the most effective service provided to me at a cost that is very reasonable and doesn’t require a subscription.

Date of experience: April 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user let45
Viet Nam
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

This is a good experience for me, just keep it up that way

Reason I chose this business:

It a random choose

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user pamelas3016
Colorado
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

It's annoying that you want a sentence. 4 starts. Thanks.

Reason I chose this business:

Google search

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pamela,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user toms2397
Washington
2 reviews
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

The format was very helpful and easy to put it together.

Reason I chose this business:

To have help and I was in a hurry.

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tom,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user victoriam1548
Virginia
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

Amazing Job! Quick, efficient and helpful services!

Date of experience: April 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Victoria,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user bilala129
Hungary
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

This is so helpful so me i am so thankful for your help 🙏

Service

Date of experience: March 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bilal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user traciew109
Colorado
2 reviews
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Super easy to add my own information and use AI to make it sound even better.

Reason I chose this business:

It was affordable.

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tracie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user khalida392
Qatar
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

Why you are trying to deduct a USD 29.95 it should be only USD 0.95!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Khalid,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user judahw8
Guyana
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

Good stuff right here didn't even take longer than few minutes

Date of experience: March 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Judah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user peterj1402
Washington
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

It was very thorough and enlightening to work with this program

Date of experience: March 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Peter,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user joshuar1155
Virginia
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

It simply works. Takes less than 10 minutes. Life is now -- better.

Reason I chose this business:

Just tried it out.

Date of experience: April 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joshua,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user syedm122
Qatar
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Good to know this resume building website and experiencing good

Date of experience: March 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Syed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user jadel158
Arizona
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Made a building a resume an easy experience. Thank you!

Date of experience: March 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jade,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user edwinn96
Germany
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

Would be nice if you guys have an option to save the CV to continue later.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Edwin!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user danicao10
West Virginia
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

Says its free then charges you once you are done to get it.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Danica,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user mariev403
Australia
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

Good and easy to use. Will share it with anyone that needs help with his resume.

Date of experience: January 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user rosas218
Italy
1 review
0 helpful votes
  • Send Message
July 21st, 2022
Verified purchase

The utent Cris helped me to resolve one problem related to premium subscription. She has been useful and kind.

Date of experience: June 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rosa,

Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.

We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!

Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/

Warm regards from the entire Resume Coach team,

-ResumeCoach

Thumbnail of user zacharym518
California
1 review
0 helpful votes
  • Send Message
October 13th, 2023
Verified purchase

Resume Coach isn't just a tool, it's like that upperclassman who's got your back. THANK YOU SO SO MUCH!

Date of experience: October 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zachary,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user humberta
Spain
1 review
0 helpful votes
  • Send Message
August 25th, 2020

One of the best platform to build a nice and atrractive resume.
I will definitely recommend it to all.

Date of experience: August 25, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Humbert!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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