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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,700
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,392)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user chibuzoc
Burkina Faso
1 review
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

I am very happy to use your opinions,it has been helpful thank you very much

Date of experience: July 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user zhenxuanm
Hong Kong
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Not so bad,but you guys can add more help for those people not in usa

Date of experience: May 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user thomast1885
Greece
1 review
0 helpful votes
  • Send Message
April 4th, 2023
Verified purchase

Great and fast and really cheap for the quality thats all i want to say

Date of experience: April 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Thomas,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user irynav5
Germany
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

I spent a lot of time to find out that this is a paid service.

Date of experience: June 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Iryna,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user mariai954
Greece
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

I achieved to complete my resume in a flick of time and impress my boss.

Reason I chose this business:

Because it is cheap, all my friends, collegues are using it and it's popular!

Date of experience: September 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maria,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user vasilijei
Montenegro
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

Great site.You helped me a lot. Because I have a really excellent CV
Best regards

Date of experience: January 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user alia1271
Iraq
1 review
0 helpful votes
  • Send Message
October 4th, 2023
Verified purchase

Really helpful one to build your resume and it will make it easy for you.

Date of experience: October 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ali,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user kaifanl
Netherlands
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

Excellent to use and easy to write
Format clearly and useful.
I can fill all my experience of job and education in on page as well.

Date of experience: August 19, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user shellbyh1
Florida
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Shouldn't have to pay for a one time use resume when it downloads to my computer.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Shelby!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user scottb2674
California
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

What I like the most is that you can costumize each field to your will. It really looks great. They have strong costumer service team, I met Cindy.

Date of experience: September 12, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Scott!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user sarahb3550
Arkansas
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Great Experience overall. Really easy to use and fast.

Reason I chose this business:

Easy to use

Date of experience: March 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

Thumbnail of user ramie11
Israel
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Easy and great. ************************************

Reason I chose this business:

Find it very useful.

Date of experience: March 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user suhasinis7
Germany
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Enough templates to choose from. It was a good tool to use.

Date of experience: February 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Suhasini,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user julijac
Germany
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Amaying how easy it is to update Your CV, especially the function of AI helps to refrase in a more sellable language

Date of experience: October 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Julija,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lorrainee126
California
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Easy and fast with tons of content and the design is commanding and professional!

Date of experience: March 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lorraine,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user emilyd1021
Texas
1 review
0 helpful votes
  • Send Message
March 15th, 2024
Verified purchase

I got charged and I don't know why! This is dumb and I'm upset!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Emily,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user kerryg173
Florida
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

I am very happy with both the product and Cindy, who was responsive and approachable. I will be recommending Resume Coach.

Date of experience: July 18, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kerry!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user yanquimanc
Spain
1 review
0 helpful votes
  • Send Message
August 20th, 2020

So easy to use and produces a beautifully formatted resume. Customer service is also excellent. So glad I found Resume Coach!

Date of experience: August 19, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yanquiman!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 5 stars.

Best regards!

-ResumeCoach

Thumbnail of user gerim103
Florida
2 reviews
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

This was so very easy to follow! I loved the experience!

Date of experience: March 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Geri,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user danielf2005
Israel
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

It was a very good and satisfactory experience. Thanks for your help

Date of experience: March 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user cathyt306
Florida
1 review
0 helpful votes
  • Send Message
September 22nd, 2022
Verified purchase

The chat support andrew did a great job and I think he should be given a raise, he solved my problem

Date of experience: September 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Cathy!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user jeanp673
Arizona
1 review
0 helpful votes
  • Send Message
October 21st, 2022
Verified purchase

Seemingly easy to use, was under impression it was free however 2.85 for a week of unlimited use is not bad!

Date of experience: October 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jean!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Thumbnail of user sophies192
Colorado
2 reviews
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

Fast, nice and easy! Will repeat if I need to in the future, hope Cindy stays in the Support Team :)

Date of experience: June 13, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Sophie!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user sadiel47
California
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

LOVED this site and LOVED their customer service department! They're really helpful and informative!

Date of experience: October 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sadie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user jameciam2
Arizona
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

I had no major inquiries. All went well. I Thankyou for your service provided

Reason I chose this business:

I saw great reviews on your website of great customer service

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jamecia,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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