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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,704
Neutral
260
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,392)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user mbalim5
South Africa
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

Please allow option for I'd number in the personal details

Date of experience: February 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mbali,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user christians857
Texas
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

I cancel my subscription and was still charged this is not okay

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: February 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christian,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user promisem4
South Africa
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

It was so good and quietly to create cv and easy workable platform

Reason I chose this business:

Saw it online need to try it

Date of experience: January 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Promise,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

Thumbnail of user kanet12
Netherlands
2 reviews
1 helpful vote
  • Send Message
January 10th, 2024
Verified purchase

I think this website is one of the best I have ever seen

Date of experience: January 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kane,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user kumart15
Qatar
1 review
0 helpful votes
  • Send Message
February 6th, 2024
Verified purchase

It was wonderful and time management and simple, like the cv

Reason I chose this business:

Due to confusion

Date of experience: February 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kumar,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user sheebaj5
Qatar
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

You should say it's not free before we start building our resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sheeba,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user saadm57
Saudi Arabia
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

My experience with the website was very helpful and worthwhile

Service

Date of experience: February 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Saad

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user monicaw562
Tennessee
1 review
0 helpful votes
  • Send Message
January 7th, 2024
Verified purchase

Awesome experience and super easy to use. Made my resume making so easy

Date of experience: January 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Monica,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user heidara
Australia
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

Yes thank you for everything, And the I'm satisfied with my resume and couch costumer service.

Service

Date of experience: November 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Heidar,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user karaf124
New York
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Thank you for supporting me in creating a resume for a new position.

Date of experience: February 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kara,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user mstararatm
Thailand
1 review
0 helpful votes
  • Send Message
January 4th, 2024
Verified purchase

Import and export more than 20 years, and can do all about that

Reason I chose this business:

It is a form that is completed as needed

Date of experience: January 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user stefanoa37
Italy
1 review
0 helpful votes
  • Send Message
February 2nd, 2024
Verified purchase

It has been very simple for me do a new CV in a very short time

Service

Date of experience: February 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello stefano,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user adamb2035
Colorado
1 review
0 helpful votes
  • Send Message
January 2nd, 2024
Verified purchase

This was a great tool. The format and AI generation was very helpful

Date of experience: January 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adam,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user peggyi51
California
1 review
0 helpful votes
  • Send Message
February 9th, 2024
Verified purchase

Thanks for the affordable professional resume. Easy, fun, professional.

Date of experience: February 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Peggy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user paulv923
California
2 reviews
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

This was an awesome experience. Well worth the money.

Date of experience: February 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paul,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user attilab21
Serbia
1 review
0 helpful votes
  • Send Message
February 14th, 2024
Verified purchase

The resume coach helped me to find my ideal work in a few days.

Cancel my subscription

Reason I chose this business:

Friend recommended to me

Service

Date of experience: February 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Attila,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user khensanem
South Africa
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Using the AI generation was very interesting and useful.

Date of experience: February 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Khensane,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user mohammeda1398
Qatar
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase

Good service but need to improve text size and color

Date of experience: February 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lucasc249
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase

Layout was very nice and user friendly. It came up with great ideas to make my resume stand out.

Date of experience: February 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lucas,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user waqarh4
Pakistan
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

Once i found on google it seems free but later found i need to pay for download. That's unethical

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Waqar,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user chuenl
Hong Kong
1 review
0 helpful votes
  • Send Message
October 20th, 2023
Verified purchase

It is horrible for me to print out the A4 size resume!
I use lots of time for it.

Reason I chose this business:

Seem like easy to use at the beginning

Date of experience: September 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is working on a solution so that you can have your resume in a multi-page format.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Jennifer

ResumeCoach.com Team

Thumbnail of user amandav891
Germany
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Very easy and nice result it helped me a lot to improve my cv and make it much better

Date of experience: March 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Amanda!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user rutaichanoks
Thailand
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

I love it. Easy to use and have many templates to select

Date of experience: January 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rutaichanok,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user theofaniaeirinid
Greece
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

You said that the cv maker was for free, but when I finished it I should paid for this.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user tatianam151
Belgium
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

Good and convenient to use for my professional resume for work

Date of experience: January 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tatiana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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