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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,703
Neutral
260
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,391)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user natchalidap
Thailand
1 review
0 helpful votes
  • Send Message
January 15th, 2024
Verified purchase

Perfect coach to guideline me to the right way. Highly recommended!

Date of experience: January 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natchalida,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Selena

ResumeCoach.com Team

Thumbnail of user melissay797
South Dakota
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

I got my CV in a matter of minutes and looks very professional.

Date of experience: January 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melissa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user myak13
Virginia
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Loved the AI generation function for generating basic answers to questions

Didn't answer my question really

Reason I chose this business:

First link that popped up on google

Service

Date of experience: January 31, 2024

Thumbnail of user janeu69
California
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

Great support. A real person answered the phone and the emails! They helped me quickly and were kind.

Date of experience: December 15, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jane!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user dominikd20
Germany
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

The benefit was okay, so I could create my CV. At the beginning it was a bit confusing.

monthly debit of the credit card

Service

Date of experience: May 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Dominik!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

Thumbnail of user muhammadt119
Israel
1 review
0 helpful votes
  • Send Message
January 30th, 2024
Verified purchase

Very good and professional work.
It's helpful.
Thanks

Date of experience: January 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello muhammad,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user antoniac77
Saudi Arabia
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

I highly recommend using this- makes things simple

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Antonia,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user charlesh3138
Virginia
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

Very user friendly and provided exceptional assistance.

Reason I chose this business:

Found it during Google search for resume building.

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Charles,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user michaelr6718
Washington
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

Easy to set up with great templates. There were one

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user victoriac1272
Georgia
1 review
0 helpful votes
  • Send Message
January 30th, 2024
Verified purchase

Have a great day Noah from Customer Service. Nice website.

Date of experience: January 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Victoria,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user carlosb642
Guyana
1 review
0 helpful votes
  • Send Message
September 4th, 2023
Verified purchase

It makes work easier. It gives me a better idea what to fill in in the necessary spots

Reason I chose this business:

I found it on the internet and decided to try them

Date of experience: September 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carlos,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Carol

The ResumeCoach Team

Thumbnail of user sandid59
California
1 review
0 helpful votes
  • Send Message
August 27th, 2022
Verified purchase

Love the format. Just wish I could adjust the address since the line break isn't optimal, otherwise, great.

Date of experience: August 27, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sandi!

Thank you very much for giving us this feedback. We really appreciate it.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user bkackyh
California
1 review
0 helpful votes
  • Send Message
June 28th, 2022
Verified purchase

Was very efficient kind and helpful. The templates are also well recommended, five stars for the tool and the CS agent Andrew

Date of experience: June 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user melanies1086
Florida
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

It was a smooth experience! Templates were tailored to my needs

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melanie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user rockyc89
Missouri
1 review
0 helpful votes
  • Send Message
January 28th, 2024
Verified purchase

Easy to work with, wish I could add things into the template not just delete them off.

Date of experience: January 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rocky,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user anthonys3278
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

Thank you for the simple to use resume generating application!

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user sarahc2881
Kansas
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

So easy! Love the ability to use AI generated responses.

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user jamisong14
Florida
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

The AI really puts your thoughts into words for you

Reason I chose this business:

Found it on google

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jamison,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user annicem2
Japan
1 review
2 helpful votes
  • Send Message
March 19th, 2020

I was assisted so well. The Resume Coach team advised me of features of the site I didn't know existed! Completely recommended.

Date of experience: March 19, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Annice!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user dr.m43
Switzerland
1 review
0 helpful votes
  • Send Message
January 9th, 2024
Verified purchase

Precise, simple and very fast. I love the edits and configurations

Date of experience: January 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user marinar157
California
1 review
0 helpful votes
  • Send Message
January 28th, 2024
Verified purchase

Date of experience: January 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user karlab224
Ohio
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

I didn't know what to put on my cv but the templates are really helpfull! I contacted the support team and Cindy resolved my problem so fast

Date of experience: June 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Karla!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user reabetswek
South Africa
1 review
0 helpful votes
  • Send Message
January 27th, 2024
Verified purchase

Date of experience: January 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reabetswe,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user fergusa4
New York
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

It worked as advertised. My only difficulty was finding references.

Reason I chose this business:

It was the first one listed in my search.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Fergus!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user benjaminb902
Arizona
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

Do not advertise free if you're going to charge someone anyways.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Benjamin,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Becky

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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