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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,709
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,390)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user claudiab481
Spain
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

They tell you to pay when you have already written everything

Date of experience: May 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Claudia!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

Thumbnail of user sibae
Israel
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

You must address it is not a free service before starting the process and not after it is done.

Date of experience: July 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user sajanas1
Qatar
1 review
0 helpful votes
  • Send Message
July 25th, 2023
Verified purchase

Very Nice and amazing app, Easy to use, and user frontally

Date of experience: July 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user josephs3407
Zambia
1 review
0 helpful votes
  • Send Message
March 27th, 2023
Verified purchase

It is a very easy step-by-step platform and very usual friendly.

Date of experience: March 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joseph!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user wendyc1187
TW
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

The resume looks professional. It helps me find a job, and it impressed the manager of HR a lot.

Date of experience: May 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wendy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user julietav5
Chile
1 review
0 helpful votes
  • Send Message
February 19th, 2023
Verified purchase

Date of experience: January 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Julieta,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user matthewp1319
Liberia
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

Thanks for everything, you may life a lot easier for me

Date of experience: August 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matthew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user andrewb2988
Michigan
1 review
0 helpful votes
  • Send Message
December 30th, 2023
Verified purchase

The resume coach product is pretty solid. It could use some help with formatting on a printout.

Date of experience: December 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrew,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user gabrielk191
Slovakia
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

It was good but I might need too change a thing cause I missed a little in a word

Date of experience: March 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriel!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user noahg272
Wyoming
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

My experience with this website has been satisfactory

Reason I chose this business:

It had good reviews

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Noah!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user taoc10
TW
1 review
0 helpful votes
  • Send Message
May 6th, 2023
Verified purchase

The customization options for the template can be more in depth.

Date of experience: May 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tao,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user ajaza9
Saudi Arabia
1 review
0 helpful votes
  • Send Message
December 31st, 2023
Verified purchase

This app is fine but printing resume pay money? Not free

Reason I chose this business:

I'm made for the job

Date of experience: December 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ajaz,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user vuyisanit
South Africa
1 review
0 helpful votes
  • Send Message
June 20th, 2023
Verified purchase

It's quick, user-friendly and I like the pre text and suggestions.WOW

Date of experience: June 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vuyisani,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user sutheerac2
Thailand
1 review
0 helpful votes
  • Send Message
June 15th, 2023
Verified purchase

I applied for a job application and got a good response.

Date of experience: June 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user tanvirh17
Thailand
1 review
0 helpful votes
  • Send Message
August 29th, 2023
Verified purchase

It was very helpful and prompt and recommend to all my friends and family to use this Resume coach

Reason I chose this business:

My friend recommended

Date of experience: August 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user rahimahm1
Malaysia
1 review
0 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

Not to agree for automatically renew. Should ask permission before renew.

Date of experience: February 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Rahimah!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user doonym
New Jersey
2 reviews
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

Great tool for resumes. The AI feature is amazing.

Date of experience: December 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doony,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kira

ResumeCoach.com Team

Thumbnail of user sachint23
Kuwait
1 review
0 helpful votes
  • Send Message
December 29th, 2023
Verified purchase

Great stuff and very satisfying to use specially for first time.

Date of experience: December 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sachin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user florences148
Australia
1 review
0 helpful votes
  • Send Message
January 25th, 2024
Verified purchase

Said it was only $1 and 2 weeks later i got a $30 fee

Reason I chose this business:

It was advertised as free

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Florence,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Becky

ResumeCoach.com Team

Thumbnail of user gunthere1
Chile
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

Naturally fluent in the way it brings you over the steps to complete the document

Date of experience: August 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gunther,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user gisellab4
Virginia
1 review
0 helpful votes
  • Send Message
December 26th, 2023
Verified purchase

Good, only I need is my resume for a job.
Everything was so easy!

Date of experience: December 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gisella

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user adrianm572
Romania
1 review
0 helpful votes
  • Send Message
December 26th, 2023
Verified purchase

Helpful in my CV preparation exercise. User friendly.

Reason I chose this business:

Google search

Date of experience: December 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adrian,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user fabiolap35
California
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

I want to cancel my subscription, can not afford the price

Cancel Subscription

Service

Date of experience: December 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fabiola,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Becky

ResumeCoach Team

Thumbnail of user ahmedw39
Latvia
1 review
0 helpful votes
  • Send Message
December 24th, 2023
Verified purchase

I really like the experience of using Resume coach, you got very good themes.

Reason I chose this business:

To get the best looking CV

Date of experience: December 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ahmed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user miguelc487
Switzerland
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Pretty simple to use, great templates and the best part, it's very easy to use!

Date of experience: August 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Miguel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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