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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,712
Neutral
259
Negative
525
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,384)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user laurav937
Estonia
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Resumecoach is affordabe and easy to use. The platform gives great tips how to make your resume even better and more prominent.

Date of experience: June 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laura!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user isaacp114
California
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Very easy to use. Saves me lots of time which is the best part of this webiste. Well the best part is the chat support via Andrew, he did great.

Date of experience: July 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Isaac!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user rahafb1
Saudi Arabia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

ابي اغير اسم الملف كيف؟؟ والخط متغير وترتيب ااسي في شوي مخربط

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Rahaf مرحباً بكم,

نحن متحمسون للغاية لسماع أنك حظيت بتجربة إيجابية في استخدام منصتنا.

إن كلماتك اللطيفة تجعلنا فخورين حقًا وتمنحنا الحافز لمواصلة النمو وتحسين خدماتنا. يسعدنا أننا استطعنا أن نقدم لك تجربة رائعة كهذه.

شكرًا لك مرة أخرى على اختيارك لـ ResumeCoach، ولا تتردد في التواصل معنا إذا كنت بحاجة إلى أي مساعدة أخرى في سيرتك الذاتية أو أهدافك المهنية.

مع أطيب التحيات, Meg

فريق عمل ResumeCoach.com

Thumbnail of user user9816
Israel
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

ייילגשכמחשגמהגשמהלשמגדלהמשגלהלבכמשדלהכבמכשגדלהכמשלדגהמשלדגמהשלגדמקכהלשדמקכלשגדמהכלשמגדלהשKNVלשגNV

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

שלום שי ז,

תודה רבה שהקדשת מזמנך להשאיר לנו 5 כוכבים!

אנו מאחלים לך את כל הטוב שבקריירה שלך!

בברכה, Leyre

צוות
ResumeCoach.com

Thumbnail of user feliciah197
Virginia
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Leaving this review to appretiate cindy's help. Also, very intuitive website for making your first cv :)

Date of experience: July 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Felicia!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user tobyl152
Georgia
1 review
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase

The results are looking goood! Their team is super kind and frankly awesome ;) cindy you did some great job here!

Date of experience: July 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Toby!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user chesters67
Georgia
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase

ResultI ended up surprised by how good my cv look! I was a great surprise. The customer service andrew deserve 5 stars, so this are for him.

Date of experience: September 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Chester!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user toanl10
Viet Nam
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

ResumeCoach help me efficiently, gives many professional designs so it become easier to create resume with information.

Reason I chose this business:

Good price, beautiful and professional design

Date of experience: June 1, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Toan!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user evrimm
Greece
1 review
3 helpful votes
  • Send Message
December 30th, 2020

They are taking your money monthly, 29.95EUR and do not return. Never ever believe their lies. It s a scam.

Products used:
nothing

Service
Value

Date of experience: December 30, 2020

Thumbnail of user hemald2
Oman
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

I wanted a quick refund on a sub I forgot to cancel and Nathalie helped me very quickly and said that I should get my refund in 10 business days.

Date of experience: September 23, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hemal!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user mohamadc7
Martinique
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

Everything went so well and so smooth. Also the website provides alot of tamplates and help to finish your resume

Date of experience: June 13, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohamad,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user olenap17
Croatia
1 review
0 helpful votes
  • Send Message
September 9th, 2022

I unsubscribed four months ago, but the site is still withdrawing money. I always write them e-mails but still can't decide my question. BE CAREFUL!

Date of experience: August 10, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Olena,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user leon64
North Carolina
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

Paperwork usually it's not my fav but I'm glad I found resumecoach! It made it easy easy... also andrewww from cs helped meee

Date of experience: July 4, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Leo!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user sabrinar222
California
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

I LOVE the service that Resume Coach has provided to me. And the customer service agent cindy has been very speedy!

Date of experience: October 1, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Sabrina!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user raedh7
PS
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

تجربة ممتازة وفرصة لتقديم المهارات والخبرات بصورة احترافية

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

مرحبًا!

شكرًا لك على ثقتك في شركة ResumeCoach لتحديث سيرتك الذاتية، نحن على يقين أن الفرصة التي تبحث عنها أصبحت قريبة!

نحن سعداء بتلقي ملاحظاتك، ولكننا قلقون بعض الشيء من التقييم الذي اخترت أن تتركه لنا بعد كلماتك اللطيفة. لذا، نود أن ندعوك للتواصل مع فريق خدمة العملاء لدينا، في حال احتجت إلى مزيد من الدعم. يمكنك القيام بذلك عبر الرابط التالي: https://www.resumecoach.com/contact/

نأمل أن نراك مرة أخرى!

مع أطيب التحيات، Lelie

فريق ResumeCoach.com

Thumbnail of user valdap1
South Africa
1 review
0 helpful votes
  • Send Message
September 16th, 2020

You pay for a one off use only for US2.95 and then they bill you US29.95 thereafter without authorization.

Date of experience: September 16, 2020

Thumbnail of user famaraf
Switzerland
1 review
0 helpful votes
  • Send Message
September 18th, 2022
Verified purchase

I couldn't edit or write anything under "objective". I tried to write about myself, but hadn't been able to with all the templates.

Date of experience: August 19, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Famara!

Thank you very much for taking the time to write about our company. We deeply appreciate it and hope that if you use our service again, you will feel that we have improved.

We hope to see you again, thank you for your words and we remind you that, if you need it, you can contact our support team whenever you need it: https://www.resumecoach.com/contact/

Stay safe!

-ResumeCoach

Thumbnail of user christineb1030
Australia
1 review
2 helpful votes
  • Send Message
December 2nd, 2020

They charge your credit card without authorisation. DO NOT USE I have had to cancel my credit card because of this dodgy company.

Date of experience: December 2, 2020

Thumbnail of user ajinc1
Bahrain
1 review
0 helpful votes
  • Send Message
June 6th, 2022
Verified purchase

IT WAS VERY FAST AND FEELS GOOD, UNDERSTANDS THE CUSTOMER PROBLEM AND SOLVED IN A FAST COMFORTABLE WAY. IT WAS VERY NOCE EXPERAINCE AND ITS A MODEL TO ALL CUSTOMER SUPPORT STAFF'S

Date of experience: June 6, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user valerier751
New Jersey
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

My cv looks stylishhh, it took me like 10 minutes to have the first draft of my cv... also great costumer service, shoutout to cindy! Yeah!

Date of experience: June 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Valerie!

Thank you for sharing your experience with us! We will forward your comment to Cindy, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user shaund145
New Jersey
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Very knowledgeable and polite customer service representatives. Easy to use website also y tienes mucha variedad.

Date of experience: November 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shaun,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user gborf1
Netherlands
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer venenatis purus venenatis metus iaculis porttitor. Curabitur sagittis ac lorem vel rutrum. Mauris et viverra nulla. Aenean egestas, quam id mattis blandit, nunc urna molestie turpis, vitae bibendum risus leo vel erat. Sed in ante ut ante lobortis condimentum. Aliquam condimentum vel tellus sed commodo. Phasellus porttitor lorem eget nunc tristique, at efficitur ante interdum. Donec rutrum nulla sapien, id pulvinar neque venenatis id. Praesent eleifend, urna a gravida viverra, enim dui maximus lacus, id eleifend purus nulla quis lectus. Fusce ullamcorper aliquam tortor, bibendum elementum justo dictum ac. Ut tincidunt eget libero lacinia fermentum. Mauris non convallis sem

Date of experience: August 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Gábor!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

Thumbnail of user simong234
Switzerland
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

Great,
It helped me a lot to make my resume and I can now start my search of summer jobs

Date of experience: June 2, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Simon!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user roaaf
Saudi Arabia
1 review
1 helpful vote
  • Send Message
November 28th, 2022
Verified purchase

They neglect to tell you that the cv format is only to be sent online. You cannot print it or alter any of the margins even when you pay the full fees. Now I have cancelled my subscription through the link and site twice and emailed them a complained and again they renewed my subscription and taking the full fees for the 3rd time. They're thieves and there's no option to even remove the credit card so they can keep taking the full fees even after you unsubscribe, absolutely criminal. This has happened to me 3 times now. So I will say it on here, Shame on you resumecoach! Taking advantage of people who are struggling and trying to find a job and on top of that forcing subscribers to subscribe even after they have unsubscribed is just appalling. I refuse to be taking advantage of by you for the third time. I HAVE UNSUBSCRIBED & I DO NOT WANT TO BE SUBSCRIBED to a useful site where I cannot print my cv or alter it in any way even though I paid 29.95. I emailed you this ans unsubscribed twice mainly due to this fact. Stop taking funds and renewing my subscription! Here is a screenshot of me once again unsubscribing, stop renewing my subscription!

Then they even offered me a year subscription for 29.95 which I refused and yet here we are. This is obviously the only way to get them to stop forcefully renewing my subscription and taking fees without my *******@Noah trust me I won't be using your tool and I have contacted your site privately several times and will not do so again because you still renewed my subscription after i specifically requested that I unsubscribed and you withdrew the funds without my permission again.

Tip for consumers:
Untrustworthy site will absolutely recommend to not use or trust with your credit card to anyone I care about

Products used:
Premium account and was only able to get a template to send online and cannot print not adjust in any way. Absolute rip off

Date of experience: October 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roaa!

Thank you for trusting Resume Coach to update your resume, I'm sure that opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, it is very useful to detect what improvements we can make as soon as possible. You, the users, are fundamental in this process.

If you need to contact us in the future, you can do it here: https://www.resumecoach.com/contact/

We hope to see you again in our tool,

Best regards

-ResumeCoach

Thumbnail of user arnunw
Thailand
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

...

Date of experience: August 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Arnun,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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