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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,712
Neutral
259
Negative
525
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,384)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user salomen9
California
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Jewjfkejek vjrejre jrejrje rjejrje rjejrje jrejrjej jrejrjej

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Salome,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user bigtodds
California
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

I LOVE IT! THE CUSTOMER SERVICE TEAM IS AMAZING I TALKED TO A GUY CALLED ANDRE AND WAS SO NICE! NOW I HAVE AN AMAZING CV ;)) RECOMMENDED

Date of experience: July 12, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi,

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user juditer1
Portugal
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

Can t understand with you advertise free cv's but at the end you allways manage to charge

Date of experience: September 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Judite!

Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.

We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!

Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/

Warm regards from the entire Resume Coach team,

-ResumeCoach

Thumbnail of user anamelaa
Greece
1 review
10 helpful votes
  • Send Message
October 31st, 2019

I WAS CHARGED 82 EUROS FOR A TEMPLATE OF 1.70 EUROS
THEY WERE CHARGING ME WITHOUT MY CONSENT EVERY MONTH WITH THE AMOUNT OF 30 EUROS

Products used:
SCAM SCAM SCAM

Date of experience: October 31, 2019

Thumbnail of user cecik1
New York
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Thank you Andrew! Excellent service and support! Loved how you guided me through the chat!

Date of experience: May 23, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ceci!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user aliciaw343
Arizona
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Very good curriculums, and modern colors. Thanks Andrew for the support in the CS chat!

Date of experience: May 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alicia,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user khomsakl
Thailand
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

Great support APP for make resume, I got a new job by Resume from this Application.

Thanks for good APP support

Date of experience: September 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user kangm2
KR
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase

I accidentally paid for the premium service
So I unsubscribed right after and asked for the refund
And I got it right away in a friendly manner

Date of experience: November 17, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kang!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user sherryk368
Georgia
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

The site says repeatedly it is free. After I spent hours completing my resume then I find that I must PAY for the FREE resume. FALSE advertising!

Date of experience: December 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Sherry,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Thumbnail of user lorid629
DO
1 review
0 helpful votes
  • Send Message
July 30th, 2022
Verified purchase

It said it was free and still had to pay something so false advertisement

Date of experience: June 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lori,

We love reading comments from our customers, even more so those who tell us how we can improve (our goal).

Don't forget to contact our Customer Service Team so they can escalate your query. You can contact them through the following link:
https://www.resumecoach.com/contact/

Thank you again,

-ResumeCoach

Thumbnail of user antonellab19
Malta
1 review
0 helpful votes
  • Send Message
May 30th, 2022
Verified purchase

I needed to do a curriculum vitae. Great and easy to fill. Highly recommended.

Reason I chose this business:

Referred by a friend.

Date of experience: May 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Antonella!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user mohammeda1057
Oman
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

They were so understanding and helped me to cancel and receive my money back.

Date of experience: August 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Mohammed!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user johnb18819
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 13th, 2024
Verified purchase

Idk blah
Blkakkakskskskskkskskdkdkdkdkdkdkdjjdjdjdjdjdj

Date of experience: December 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user sabarh
Saudi Arabia
1 review
0 helpful votes
  • Send Message
December 8th, 2022
Verified purchase

As Text Communication i was satisfied, but i will fully satisfie after receiving my money back.

Date of experience: November 8, 2022

Thumbnail of user joshwab
Panama
1 review
0 helpful votes
  • Send Message
September 7th, 2022
Verified purchase

It was fast, you solve my problem inmediately, and Nathalie was very kind. Really good service!

Date of experience: September 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user user9770
Iraq
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user nedaaa2
Germany
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

Really i am thankful to your good service and your cooperation with customers

Date of experience: November 11, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Neda!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user mildredp69
Arizona
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Excellent service! Thank you for your support. Ideal tool to make your resume!

Date of experience: May 24, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mildred!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user kevinz629
Massachusetts
1 review
0 helpful votes
  • Send Message
July 12th, 2022
Verified purchase

She solved my problem easy and fast! And was very nice about it

Date of experience: July 12, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kevin!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user isaacs224
Ghana
1 review
0 helpful votes
  • Send Message
July 26th, 2022
Verified purchase

Was very good
Very fast and i can rely on it
Top class

Date of experience: July 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Isaac,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user phatthanasakw
Thailand
1 review
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase

Easy to make a resume but you have to pay some for worthiness.

Date of experience: August 6, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user daniels3420
Oregon
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase

Cost should be delegated prior to customer taking time to fill out resume!

Date of experience: August 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user kated126
Viet Nam
1 review
4 helpful votes
  • Send Message
March 14th, 2020

Not reliable at all, spent an hour on creating CV and wasn't able to download it, wasn't aware that you had to pay before istarted creating a CV

Date of experience: March 14, 2020

Thumbnail of user rayyana4
Saudi Arabia
1 review
0 helpful votes
  • Send Message
October 19th, 2022
Verified purchase

Great everything was top tier
Customer service agent Stephane has been great

Date of experience: October 19, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Rayyan!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user abdulhadia14
Kuwait
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

Really? So I make the CV only to be trapped to pay?

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Abdulhadi,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team (by phone or email) to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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