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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,708
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,387)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jonathans3363
TT
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

Great job i love it will let you know when i get my first job. Hopefully soon

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jonathan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user adriennen76
Florida
1 review
0 helpful votes
  • Send Message
November 21st, 2024
Verified purchase

Really easy and fast enjoyed the experience and I would recommend to anyone else

Reason I chose this business:

Seemed simple

Date of experience: November 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adrienne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user toms4332
California
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase

Excellent Service, Thanks! I was lost on my own but not any more!

Date of experience: November 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tom,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user singbahd
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

It was absolutely amazing and great. My experience was great. The resume was absolutely amazing and brilliant. Thanks again!

Date of experience: October 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user deboraho1713
New York
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

Great job on setting up my resume to be more effective. Now on to getting a job

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deborah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user emiliad40
Greece
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

I dread updating my resume so I had the same thing for the last five years. But the templates and suggestions were so easy I was done in 45 mins and then I wanted to make another one! I will definitely be using it again.

Date of experience: September 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emilia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user bethanyk158
Arizona
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

Resume Coach as been super helpful and gave clear direction on what to include in my Resume.

Date of experience: November 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bethany,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user bojana5
Slovenia
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

Great tool, very helpful
I didn't like that the payment was only mentioned at the last step

Date of experience: November 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bojana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user yahairaz2
California
1 review
0 helpful votes
  • Send Message
November 12th, 2024
Verified purchase

Thank you for your help, made it easier for me. I'm happy with the results of my resume.

Date of experience: November 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yahaira,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user franckl15
Washington
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

This was so great and easy to use, i love it. Job well done. Awesome

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Franck,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user paulh5697
North Carolina
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

Thank you Noah this website was very helpful and I'm hopeful

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Paul,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user nicolev1525
Israel
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

. I did not sign up for this stop stealing my money!
Unsubscribe! Cancel!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Nicole,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user azizg8
Canada
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase

They write for free but its not you should pay almost 3 dollar

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aziz,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user matthewg3012
Georgia
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

Why are you billing me? I asked to cancel a while ago.Cancel my account

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Matthew,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user murtezm
Georgia
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

Great services will be back and invite others to do so also thanks

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user lindsaye106
New York
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

On the internet it says "Free resume builder" and that's true it helps you build a resume. Then they ask for money for the final product. It's all online and a computer does all the work. Charging people 19.99 a month seems like a gross charge for what is incredibly basic. Just let people make a resume.

Date of experience: September 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lindsay,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user agathac18
AG
1 review
0 helpful votes
  • Send Message
November 20th, 2024
Verified purchase

Noah, I love you, thank you for your service. Everything was smooth and seamless

Date of experience: November 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Agatha,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user patsyo33
California
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

The customer support? Shines brighter than the rest. Quick to help, easy to talk to, and always on point.

Date of experience: October 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Patsy,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user rachelj1324
Thailand
1 review
0 helpful votes
  • Send Message
November 18th, 2024
Verified purchase

Super great and accessible! It was easy to make my resume and cover letter :)

Date of experience: November 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rachel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user stephanief2375
Indiana
1 review
0 helpful votes
  • Send Message
November 22nd, 2024
Verified purchase

Great and easy to use and understand. You can't beat the price you pay

Date of experience: November 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephanie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user deweyk32
New York
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

User-friendly and absolutely fab. The platform makes it so easy to craft a standout resume without any prior experience.

Date of experience: October 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user raulv227
Arizona
1 review
0 helpful votes
  • Send Message
November 22nd, 2024
Verified purchase

I loved the flow of the website and how i got to the end result!

Date of experience: November 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Raul,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user deannam731
Utah
1 review
0 helpful votes
  • Send Message
December 9th, 2024
Verified purchase

The AI assistance was invaluable. I was happy with the results.

Date of experience: November 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deanna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user royq541
Georgia
1 review
0 helpful votes
  • Send Message
November 22nd, 2024
Verified purchase

Website was easy to navigate and created the resume perfectly!

Date of experience: November 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user ariellea29
Missouri
1 review
0 helpful votes
  • Send Message
November 22nd, 2024
Verified purchase

The page isn't loading for me to receive my resume...

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Arielle,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Sara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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