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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    334

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.5%
Positive
4,624
Neutral
256
Negative
531
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,454)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user kimberlyb4302
Illinois
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

I found your website via google search. I needed to update the format of my resume, which was outdated. I selected a template from your site and found the process to create a fresh resume both easy navigate and helpful. I would recommend this service to someone else, which is not something I typically do.

Reason I chose this business:

I tired another website, however their site did not function properly. ResumeCoach.com was much easier to navigate without multiple, frustrating technical issues.

Date of experience: January 1, 2025

Thumbnail of user eloiseo19
South Carolina
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Did my new resume very fast. Very satisfied with the experience and also with their service. Their agent Lucy was super helpful. The website is really easy to use so it makes the process super quick. I'll recommended it

Date of experience: January 1, 2025

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Eloise,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user galb24
Israel
1 review
0 helpful votes
  • Send Message
January 7th, 2025
Verified purchase

I'm extremely impressed with this CV AI website! The platform is incredibly user-friendly and intuitive, making it easy to create a professional, polished CV in just a few minutes. The AI-powered suggestions are spot-on, helping me highlight my skills and experiences in the best possible way. I also love the customizable templates, which allowed me to tailor my CV to fit my specific needs. It saved me so much time and effort, and the final result looks amazing. Highly recommend this service to anyone looking to improve their CV or make the job application process easier!

Date of experience: December 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user betsyr259
Ohio
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

I was struggling to update my resume and reached out for help. The customer service team was on it, giving me personalized advice that really made a difference. Now I've got a polished CV I'm proud of. Great team, super helpful!

Date of experience: December 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Betsy,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user markr6015
South Carolina
1 review
0 helpful votes
  • Send Message
January 12th, 2025
Verified purchase

Thank you so much for reviewing my resume! This is a job I have been working towards for almost 7 years, and this resume is key to my possible success.

Date of experience: January 2, 2025

Thumbnail of user stacyr672
South Carolina
1 review
0 helpful votes
  • Send Message
December 17th, 2024
Verified purchase

I was blown away by the variety of professions available! This tool took the guesswork out of resume writing and allowed me to focus on my strengths. It's a fantastic resource for anyone looking to make their CV shine. Definitely recommend!

Date of experience: December 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stacy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user mohammadasifa
Germany
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

My experience with the Resume Coach was great. It had a very simple and well organized platform for developing a CV and the AI feature for helping with writing the job description was amazing. However, I noticed one shortage on the platform which was lack of an option for inserting a photo on the CV. It it were also possible, it would have been absolutely perfect.

Reason I chose this business:

Because I found it very neat and nice-looking platform for CV.

Date of experience: December 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammad,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user candicer215
Virginia
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: December 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Candice,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user seedahmeda
Maryland
1 review
0 helpful votes
  • Send Message
January 13th, 2025
Verified purchase

ResumeCoach provides a user-friendly platform for creating professional resumes and cover letters. The wide range of customizable templates and role-specific content suggestions make it easy to tailor documents for various industries. Its ATS optimization feature is particularly beneficial for modern job applications. The step-by-step process saves time, and the additional resources are helpful for job seekers. While the premium features are valuable, some may find the pricing slightly high. Overall, it's a reliable tool for crafting standout application materials.

Date of experience: January 3, 2025

Thumbnail of user joelh866
Florida
1 review
0 helpful votes
  • Send Message
December 29th, 2024
Verified purchase

ResumeCoach is an excelent site, you can create many different resumes and cover letters for a low fee. I have received more job offers since using the tools on this site. Also, their CS team is fantastic.

Date of experience: December 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Joel,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user tiffanyc1311
Illinois
1 review
0 helpful votes
  • Send Message
January 12th, 2025
Verified purchase

Lucy was very helpful at the moment of the creation of my resume, ill recommend this service to anyone, also was pretty fast. If youre in a hurry this is the right place

Date of experience: January 2, 2025

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Tiffany,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user pearlm182
New Jersey
1 review
0 helpful votes
  • Send Message
December 14th, 2024
Verified purchase

I've never found a more user-friendly resume builder. The variety of professions available made it so easy to tailor my CV. I used to struggle with formatting, but this tool simplified everything. I'm thrilled with the results and feel more confident applying for jobs!

Date of experience: December 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pearl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user mamew
Washington
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

The resume builder provides a user-friendly and efficient platform to create professional resumes. Its intuitive interface makes it easy to customize templates, and the step-by-step guidance helps users highlight their skills and experience effectively. The suggestions for wording and formatting are especially helpful for those looking to create a polished, impactful resume. However, additional industry-specific templates or more advanced customization options could further enhance the tool. Overall, it's a great resource for job seekers at any stage of their career.

Date of experience: December 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mame,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user christys796
Florida
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

I first attempted to build my resume on another site, until their AI kept changing my location input to a different city. After several attempts to correct, I gave up. I was so thankful to find that not only was ResumeCoach user friendly, ResumeCoach also allowed me to be in complete control of my data entry. Helpful suggestions were given, but not imposed. While I don't like having to sign up for a subscription, I trust it won't be difficult to cancel, when necessary.

Reason I chose this business:

ResumeCoach was highly rated, based on my web search.

Date of experience: December 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user jaredb606
Arkansas
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

I was in a rush to get my resume done, and the customer service team totally saved me. They responded quickly and gave me great tips to improve my CV. Thanks to them, I got my application in on time. Really grateful for their help!

Date of experience: December 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Jared,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user brittniem9
Florida
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

This model is awesome it made it so easy to create a reseme where even the smallest accomplishment or a acheivement was emphasized in a way that made me sound like the perfect candidate, i appreciate it

Date of experience: January 1, 2025

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brittnie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user marlenem732
Georgia
1 review
0 helpful votes
  • Send Message
December 18th, 2024
Verified purchase

I was so nervous about creating my first resume, but the customer service team was awesome. They walked me through everything step-by-step and made sure my CV looked great. They were super helpful and made the whole process stress-free!

Date of experience: December 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Marlene,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user chirags45
North Carolina
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

To motivate Noah from Customer Service, recognize his contributions, provide clear goals, and offer professional development opportunities. Celebrate his successes, encourage feedback, and foster a supportive team environment to boost his morale and performance.

Date of experience: December 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Chirag,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user jessed1134
Colorado
1 review
0 helpful votes
  • Send Message
December 11th, 2024
Verified purchase

It would have been helpful to know that payment was required for your services before putting forth the effort to create the resume. The trial period is a fair exchange, I hope the cancellation process is easy.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Jesse,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user joshuas2964
Florida
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Great experience!
I was looking into adjusting my old resume & I came across ResumeCoach's templates.
Further more I created a new resume from Resume Coach & was stunned with how it came out. Definitely allows you to maximize on letting your future employer who you are & where you came from.

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joshua,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user leeannc100
Maine
1 review
0 helpful votes
  • Send Message
January 14th, 2025
Verified purchase

Very easy to use after not writing or keeping up with my resume after 15 years of employment. Great options for templates but it did take more than 15 minutes lol.

Date of experience: January 4, 2025

Thumbnail of user roberth11419
Nevada
1 review
0 helpful votes
  • Send Message
January 12th, 2025
Verified purchase

Quick, easy. Adaptable, and user friendly. It took no time at all to build a professional and elegant resume

Date of experience: January 2, 2025

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robert,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user junayeedm
Netherlands
1 review
0 helpful votes
  • Send Message
December 7th, 2024
Verified purchase

Easy to use, smooth interface, and great suggestions. Would have been helpful to know that there would be options to add more content at the end. Didn't expect to have to pay which was disappointing but worth the money.

Date of experience: November 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Junayeed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user michalc63
New Mexico
1 review
0 helpful votes
  • Send Message
December 3rd, 2024
Verified purchase

The AI tools made writing an updated, classy looking resume very easy. The one difficulty I had was getting the resume to break out into multiple pages. There's one specific spot in your dashboard that you need to go to to download the document where it will trigger an option to download it in a printable or digital format. Once I found that, I was set!

They emailed me back with instructions on how to download the document in 2 pages. It took them. I think 2 days to respond, and it didn't tell me exactly where I needed to go to get that option, but overall it was helpful enough that it got me to the right place.

Reason I chose this business:

It was one of the first options in a Google search, and it was free

Service

Date of experience: November 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Michal,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user macyb56
Maryland
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

Other resume builders with AI are free. I dont like how I have to pay for it. But i already put in all the effort and might as well not start over. So i paid the fee

Date of experience: December 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Macy!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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4.5
10,454 reviews
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