Resume Builder has a rating of 1.9 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Resume Builder ranks 584th among Colleges And Universities sites.
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Andy was amazing. He was very patient and listened to each of my concerns. He offered very useful advice and treated me as a friend. He is very effective in his job, and I could not be happier with my experience. Thank you ANDY!
Total bait-and-switch SCAM. I honestly could never build such a deceptive site like this with a clear conscience. AVOID at all costs.
Total bait-and-switch SCAM.
I honestly could never build such a deceptive site like this with a clear conscience.
AVOID at all costs.
Tip for consumers:
Don't bother wasting your time here.
Products used:
NONE.
If I could give zero stars I would...Wasted at least 2 -3 hours revising & revamping my resume based on their own Q&A (see below - per their website), only to be met with a paywall as soon as I went to download my resume.
Is the Resume.co resume builder really free?
The Resume.co website and all of its tools are absolutely free to use. You'll be able to create your ideal resume choosing from 200+ configurations to come up with the best resume template for you. On top of that, there are premium template options for candidates who want to take resume-building to the next level. (Source:https://resume.co/)
I purchased the resume builder Pro to improve my resume. The preview before downloading looks different than the final product. The builder also does not add spaces between location and work dates. Very unprofessional
I could not download the resume after making it. They charge $1.95 for 1 resume download which is fine but after 7 days they charge you $59. That's just ridiculous to me. I would much rather give my money to another site that actually lets you download the resume.
This company charges you for services you did not authorize. They offer three levels of service. If you select the basic 7 day service they will also automatically charge you for the full subscription service after your 7 day service expires, whether you want it or not. Their customer service won't reverse the charge even though its clear you did not want the subscription service.
I contacted them in regards to charging me $59 after I had cancelled my 7-day "free" trial (it wasn't actually free like they said, it's $1.95). I filed a dispute for the charges and tried to contact them in regards to it, and they locked me out of my account and would not send me the reset password email.
Tip for consumers:
don’t use it as it steals your money
Thanks to Alex I was able to submit my resume to an important employer he made sure I was successful and stayed on the phone with me through my entire complicated process I really appreciate him he was outstanding!
This is a great app. I can say that it's a great way to start, and maintain an always upto date resume. If I change jobs or careers in the future this is what I'll be using for my resume.
Great App Great patient customer Service. Great deals on subscription. The Resume Builder guides you all the way through to the end. I would highly recommend them to everyone I know. K. M.
Tip for consumers:
Everything was fine so far.
Products used:
Online Resume Builder.
They trick you to spend hours building a resume claiming its free in the beginning then refusing to download it later without paying money.
Great service and reasonable. It was easy to do. 2nd time using this company with great results. Thank you
Resume experience is fine overall. Lose your password however, nothing they do about it. They say they will send you an email to reset the password. WELL WHERE IS THE $#*!ING EMAIL?
Easy to use and helped me make a professional looking resume. This was a great resource to me finding a job.
Customer service was great she helped me out. I wanted to cancel due to my circumstances but was able to keep. Thanks Agian
I feel resumebuilder.com is a deceptive website. It looks very trustworthy, minimalistic, and modern, and it shows you all kinds of resumes it can "help" you create. When you look deeper though, this is an extremely skeletal, and low quality service considering you have to pay. There are ALL kinds of problems that I noticed on my first session using the site.
I have included pictures below, of how differently the resumes come out when you export them. To be honest, it's a bit sad. The picture with the navy blue text is how it looked on their site, the horrific yellow text document is what it spit out. For a (honestly kind of expensive) paid service, this is pathetic.
Customer service on this site is non existent, and it is mostly impossible to get in touch with anyone. That's where the deceptive nature comes in. This site looks really modern, but has almost nothing in terms of forums, FAQs, customer support, any kind of meaningful help. Pair that with the laundry list of problems that occur with regular use of this site, it is a nightmare.
I actually feel scammed, as this program has literally no options. It is unbelievable in 2023 you are not able to choose to export in 8.5x11. This site will only export in 8.26 × 11.69 in, which is not the standard in the US, and I could see this causing BIG problems for people. The fact that it won't even spit out a resume in the correct size is one of the saddest things I've seen in a resume builder.
You have very little control over font size, NO control over spacing, very little control over anything. For something that is supposed to make this process easy, this website is extremely confusing and lacks important features present in the most simplistic software.
I felt really ripped off by this service, and I would highly discourage use of it.
Tip for consumers:
Please do research. Google "best resume builders". This one really looked legit, but after looking more it does not have an amazing reputation, and it would be so much smarter to avoid the mistake I made.
Products used:
Monthly Pro Membership
Adam,
We appreciate your feedback and are sorry to hear about your disappointing experience with our service.
To address your concerns, we encourage you to reach out to our customer support team at communications@resumebuilder.com with the specific details and pictures you mentioned. We strive to provide prompt assistance and resolve any issues you may have faced.
Thank you for bringing these issues to our attention.
Sincerely,
ResumeBuilder.com Customer Service Team
Chris,
Thank you for sharing your experience. We apologize for any inconvenience you encountered. Please email us at communications@resumebuilder.com with details about the issues you faced, and our team is happy to promptly help address your concerns.
Sincerely,
ResumeBuilder.com Customer Service Team