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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,709
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,390)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user traceyg451
Virginia
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

It says free, then charges you if you want what you created...

Date of experience: October 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tracey!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dominiqueg183
Florida
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

Great insight and things I didn't recognize could make my resume better.

Date of experience: October 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dominique,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user davido3648
New York
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

Awesome! Very helpful. I was able to complete a resume without stress.

Date of experience: October 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user alisonl394
California
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

Easy resume builder, pay $2.45, don't forget to manage your subscription

Date of experience: October 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alison,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user rulaw
Florida
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

I canceled my subscription on 9/29/2024 and I saw a withdrawal of payment again today. Please refund and cancel my payment and subscription. Thanks.

I canceled my subscription on 9/29/2024 and I saw a withdrawal of payment again today. Please refund and cancel my payment and subscription. Thanks.

Reason I chose this business:

Please cancel my subscription. I did on 9/29/2024 but another payment went through. Delete my information.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: October 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Rula,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user pascalc60
Hawaii
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

Excellent resume making. I love the template choices that you provide. Thank you.

Date of experience: October 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pascal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user sewwandim
Maldives
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase

Excellent cv maker, within less time can receive amazing cv

Date of experience: October 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user pimpuns1
Thailand
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase

I think is better if we trail or for is better, for free 30 day is better.

Date of experience: October 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user yakitar
Georgia
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

This was the best by far resume making experiences I've had. I love this site.

Date of experience: October 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yakita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user kerrim423
Florida
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase

The document is not easy to download and edit, print, share.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kerri,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user elizabelh
Colorado
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

It was quick and easy to use, I highly recommend it if you would like to improve your resume.

Date of experience: October 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elizabel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user trashs2
Greece
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

Nice, while understandable, really, having to pay for a simple pdf is quite annoying but at least price is very low, thanks

Date of experience: September 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trash,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user kimberlyanns
New York
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

I was only looking for a current template to use. I needed to update my old resume, due to finishing my degree, and resume coach was the answer.

Reason I chose this business:

Recommended in groups on social media.

Date of experience: October 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kimberly-Ann,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user devins286
Florida
0 reviews
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Building a resume was really easy with this resume builder. I really appreciate the variety they have as far as templates and layouts.

Reason I chose this business:

This was one of the first resume building websites that came up when I did a search.

Date of experience: October 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Devin,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user kayn215
Kentucky
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

The platform is easy to use and they have beautiful designs available for use

Date of experience: October 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kay,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user jordand519
Michigan
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

I requested a resume review and all I get are emails confirming that I completed the resume. Responded to the email confirmation that I have completed my resume. Two days later, another email is sent to confirm the same thing. 72 hours has passed and a review has not been submitted to me.

The templates look good. The AI recommendations for resume were fair. Cover letter templates were very generic and required a significant amount of manual editing.

Value overall for the tools is fair but the service leaves much to be desired. I waited 48 hours for the review and then had to start sending it out anyways so I am not missing out on opportunities. I am contacting support to see why they have not processed the request.

Reason I chose this business:

It was a top search result. I will not be recommending to others.

Date of experience: August 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jordan,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Tina

ResumeCoach.com Team

Thumbnail of user meganp766
Minnesota
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

Before using ResumeCoach, I would apply to countless jobs and maybe get an interview in 1 out of every 20+ jobs I applied for. After using ResumeCoach, I sent out 5 applications to test the waters with my new and improved resume, and I heard back from three of those jobs in just a matter of days!

Reason I chose this business:

I felt like my resume was boring and wasn't attracting the attention of any potential recruiters.

Date of experience: September 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Megan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user justinm2113
Tennessee
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Not free like they said in the beginning. They let you go through all the trouble of creating your resume. Then all the sudden you are trapped into paying for it or lose your progress. Besides that it was the best resume builder I have ever used. Shady and dishonest in the beginning.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Justin,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Tina

ResumeCoach.com Team

Thumbnail of user sauzhanej
California
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

All of what i am going to write makes no sense
But it makes sense that the author of this post has been in a position of being able and willing and willing and willing and capable to help people with mental illness who have no other means to cope and cope and cope and help people

Date of experience: August 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user traceyd496
Ohio
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

Easy to use, helpful AI assistance. Very reasonable price.

Date of experience: October 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tracey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user antony21
Armenia
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

You have written free until the work is completed.
I will 100 percent live my feedback...

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anton,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user juana1936
California
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

Actually a very useful tool! Helped me review, make, and perfect my resume.

Date of experience: October 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Juan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user theresab2239
California
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

Thank you Noah! I need a updated version of my resume and you help get it done in mins. Thank you

Date of experience: October 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Theresa,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user panoraiag
Greece
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

It was very easy to write down my resume with these templates. I could add the sections I want and customize the overall appearance without much effort. The alternative would have been to design it myself, which I could have, but sometimes we are pressed with time and we need to not make everything ourselves.

Date of experience: August 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Panoraia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user josafz
Hawaii
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

3 stars for lying about the service being free! 5 stars for the convenience of the service- super easy with a great variety of templates.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jos'af!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Clara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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